Wickes - Hanger Lane Reviews 

Very good customer service. All staff are very helpful, a special mention for Hadz who is very friendly and approachable. Prices are fair and worth it 👍🏻

Amazing customer support throughout all staff.
I would like to mention Hedz for all the support given while shopping at Wickes Hanger Lane.

I came in looking for a particular type of sand, and needed help, I approached Primrose, who was as delightful as her name! She took me to the sand area, she tried to find the one I needed, when it wasn't there, she took the product code, and tried to search for it on the computer, and find me an alternative store, that I could go to, when I told her I wouldn't be going to an alternative store, she then helped me find an alternative sand for my needs, which worked for me really well, and I bought two bags, she also offered me a trolley. She was lovely!

I was really impressed with Michal Asid who was our designer at your Wickes Hager Lane branch, I can just say that he was very profession and knowledgable. I was fascinated by how quickly and accurately he designed my kitchen for me. I was so pleased I then decided that I would add a further two purchases of bathrooms with installation through Michal. His follow up since my purchase has been fantastic and the after sales has been prompt and very helpful. I cannot recommend him highly enough to his future customer, he is certainly in the right job.

The kitchen designer is very helpful and knowledgeable.

The sales staff was amazing told me where to go exactly to look for what i wanted i couldn't decide and she helped me make my chioce.
Hadia 136

Love the new layout
Great helpful staff
Good range of products
Discount helps

Great new layout after refurbishment - much improved.

Early morning click and collect on my way to work and Hadz attended to my order. She kindly showed me how to connect all the pieces of my garden equipment I bought and saved me a lot of time trying to figure it out when I got home. Thanks again Hadz!

Great experience at Wickes Hanger Lane - Hadz is always so helpful and is a credit to the company

I recently had the pleasure of using Nedz’s and Seema services, and I can honestly say the customer service was outstanding from start to finish. Professional, reliable, and incredibly helpful throughout the entire process. Every question was answered promptly, communication was excellent, and the attention to detail really stood out.

It’s rare to come across someone who genuinely cares about delivering high-quality services while making the customer feel valued and looked after. The workmanship and overall experience exceeded my expectations, and I wouldn’t hesitate to recommend Nedz and seema anyone looking for trustworthy and top-quality service.

Thank you again for such a smooth and stress-free experience — truly first-class service!

Huge shout-out to Hedz and the trainee - Jada she was working with today. Shopping can sometimes feel like a chore, but their friendly energy made my day. They were quick to help, easy to talk to, and you can tell Hedz is doing a great job mentoring. Service with a smile still exists! I'll definitely be back.

Hidza was very kind and helpful in term of finding what I was looking for.

Hadz
Great customer service so professional. Great time at Wickes Hanger Lane. Did my daughter room up and was going by and forth for bits and pieces
Thank you all.
Azim was very helpful thank you sir

Bev was fantastic in helping me with finding my items. Very helpful

Hedz gave my family the best service today, excellent customer service & very friendly.

Susan & Michelle two lovely people came straight to assistance, I was preparing for a bit of back and forth worrying if my online order return was even possible in store but honestly had such a great experience they offered their assistance, we had a good chat and laugh very friendly and I was in and out of Wickes Hanger Lane less than 20 mins and email confirmation of return being processed. Great customer service !

Hadz(the sales assistant at Hanger lane branch) was amazingly helpful. She went out of her way to help me with loading numerous large compost bags into my car.

Seema provided excellent customer service at the Wickes Hanger Lane branch. She was professional, knowledgeable, and attentive, ensuring my needs were handled efficiently. The store itself was well-organized, with a good range of hardware products and a clean, welcoming environment. Overall, a very positive experience.