Wickes - Hemel Hempstead Reviews 

120
TrustScore 4.5 out of 5

4.7

London Road, Unit 2, Hemel Hempstead Hertfordshire, HP3 9SR, GB


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Rated 1 out of 5 stars

Having been very happy with the kitchen Wickes supplied for our previous home we booked a home visit to have our bathroom replaced. I received a confirmation email, however they didn't bother to... See more

Company replied

Rated 5 out of 5 stars

From start to finish Deepa was professional and really helpful in ordering our new kitchen doors. She explained everything from colours to sizes down to making sure everything fitted perfectly in our... See more

Company replied

Rated 5 out of 5 stars

Walked into not knowing anything about how much flooring i needed. Kai was really helpful and patient with me! Lovely young man with great customer skills

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Rated 5 out of 5 stars

We spoke with Wickes regarding a primary school project. Their funding for charities has changed since we last looked so we were not able to get all we needed, however Elliot was able to organise an... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Hemel Hempstead

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • London Road, Unit 2, Hemel Hempstead, Hertfordshire, HP3 9SR, United Kingdom

  • +441442216000

4.7

Excellent

TrustScore 4.5 out of 5

120 reviews

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4.7

All reviews

(120)

13,922 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service

I was helped by Kevin when selecting some paint for my daughter’s bedroom. Kevin was really knowledgeable and even carried my paint to the car for me. I’m very impressed with the service I received! I will definitely come back when I need more supplies.

July 25, 2025
Unprompted review
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Reply from Wickes - Hemel Hempstead

Hi Kerry, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Kevin in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Colour-match expert!

Kevin did an outstanding job colour-matching a tricky paint in our desired finish. He was friendly, professional and incredibly knowledgeable.

July 6, 2025
Unprompted review
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Reply from Wickes - Hemel Hempstead

We're happy to hear that you had such a positive experience! We appreciate you acknowledging the team member's expertise and professionalism. Thank you! TW

Rated 2 out of 5 stars

Went in your Hemel Hempstead branch to…

Went in your Hemel Hempstead branch to buy an aerosol of Hammerite paint. I was quite taken back by the price which was £19.99!! I find normally the going rate is under £15, and currently it's on Amazon for £12.99. Sorry won't be shopping at yours again.

June 27, 2025
Unprompted review
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Reply from Wickes - Hemel Hempstead

We appreciate you bringing the price to our attention and we're sorry the Hammerite paint was more than you expected. We value your feedback and will review our pricing.
-AF

Rated 5 out of 5 stars

excellent kitchen

Wickes design consultant Deepa provided excellent design guidance throughout the process of a recent kitchen replacement project creating a design that looks great and is practical. Deepa was very helpful in every aspect demonstrating samples in the Wickes store and giving her recommendations for products and their combinations and savings. Robert and Miroslaw were the skilled and experienced team of Wickes kitchen fitters. Tidy workers they collected my choice of paint finishes and electric sockets direct from the Wickes store. The whole process went smoothly and I have a kitchen I am very pleased with. I can recommend Wickes without reservation for the design service, quality of the products and the standard of workmanship.

May 15, 2025
Unprompted review
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Reply from Wickes - Hemel Hempstead

We appreciate you sharing your experience with our kitchen replacement project. We're happy to hear the design guidance was excellent and practical. It's great the fitting team were skilled and tidy. We're glad the process went smoothly and you are pleased with your new kitchen. TW

Rated 5 out of 5 stars

Great communication and high quality finish

Just completed our new Kitchen installation with Wickes with the help of installer Lee LittleJohn and designer Jamie Goodman. Great communication throughout and couldn’t be happier with the final result. Lee was great at anticipating any issues during the works and patient and supportive with some of the specialist features and the entire team were always reliable and respectful of the property. Had some initial issues with the original installer assigned (CB Plumbing) but when raising this Jamie was quick to help address and ensure the standard expected was met by reassigning to Lee; following this the process was seamless. Would highly recommend working with both these guys if you’re looking to renovate your kitchen.

April 23, 2025
Unprompted review
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Reply from Wickes - Hemel Hempstead

Hey Aksim, thanks for your five-star review, and I'm glad that Lee and Jamie were first class throughout your kitchen design and installation. It makes us proud you would recommend us, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Exceptional from ordering to installation …

Jamie made the kitchen design planing and ordering so easy for us

Lee who was a recommended installer did a fantastic job installing our kitchen including project managing the extra trades we needing like electricians and plumbers. Respected our property trustworthy, giving us a hassle free experience keeping us informed along the way. Defo recommend.

April 4, 2025
Unprompted review
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Reply from Wickes - Hemel Hempstead

Thank you for your kind words. We are delighted to hear that you had a positive experience with our team, from the design process to the installation. It's wonderful to know that Jamie made the planning and ordering process easy for you, and that Lee's professionalism and dedication made the installation a smooth one. We are proud of our team's commitment to providing exceptional customer service, and we are glad that you enjoyed your experience.
-AF

Rated 5 out of 5 stars

Brilliant service everytime

Brilliant service everytime

April 4, 2025
Unprompted review
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Reply from Wickes - Hemel Hempstead

Thank you for taking the time to leave your review. We are so glad that you find the service to be brilliant every time you are in the store!
-AF

Rated 5 out of 5 stars

The fitter Lee Littlejohn provided a…

The fitter Lee Littlejohn provided a truly excellent service. He really went the extra mile to ensure that the kitchen was fitted to the highest possible standards - nothing was too much trouble. He was punctual, exceptionally hard working and very skilled at his trade. Can’t praise him highly enough.

February 24, 2025
Unprompted review
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Reply from Wickes - Hemel Hempstead

Hi Wendy, Thank you for your kind words. We are delighted to hear that you were so impressed with Lee's work. We strive to provide our customers with the highest quality service and it's great to hear that Lee exceeded your expectations. - SF

Rated 5 out of 5 stars

Kitchen makeover

Just had my new Wickes kitchen fitted by Lee Littlejohn. Can’t praise his work enough, and would have no hesitation recommending him. Well done Wickes, fabulous kitchen and brilliant fitting service.

February 17, 2025
Unprompted review
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Reply from Wickes - Hemel Hempstead

Hi Paddy, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Lee and how pleased you are with the service they provided. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Jamie G from Wickes in Hemel measured…

Jamie G from Wickes in Hemel measured up and one week later, I handed over my dosh. This was a long time in the incubator with 3 different visits to other companies over about 5 years, so I had ‘done my own research’. As I have done several renovations in my house, I know how difficult it can be, managing several trades, contracts, timing and builders asking me questions to which the answer was usually I have no idea, mate. So apparently I can go on holiday whilst the work is carried out, with ll questions resolved in advance. Jamie was knowledgeable clear, experienced, and did not try to push me to buy ‘extras’. It was a pleasure to do business with him.

February 14, 2025
Unprompted review
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Reply from Wickes - Hemel Hempstead

Hi Moira, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Jamie and how pleased you are with the service they provided. We do greatly appreciate this feedback and hope that you enjoy your new space. - FB

Rated 5 out of 5 stars

Served by Danielle R who was very…

Served by Danielle R who was very helpful and had the patience to help me install your App. Thank you Danielle.

February 11, 2025
Unprompted review
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Reply from Wickes - Hemel Hempstead

Hi Jane, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Amazing experience at Wickes Hemel Hempstead

I recently had the pleasure of working with Wickes for a kitchen renovation, and I couldn't be happier with the experience.

A shoutout to Kalpesh, the kitchen designer, who was incredibly knowledgeable, patient, and creative. He really took the time to understand our vision and needs, translating them into a beautifully designed kitchen.

A Big thank you to Paul, the manager, who went above and beyond on multiple occasions to assist us. Whether it was sorting out queries or providing updates. Paul was always approachable, cordial, and solution-oriented. His support truly made us feel valued as customers.

Overall, Wickes delivered excellent service, and the team’s dedication to customer satisfaction shines through.

Highly recommend by Danilo and Veronica!

January 3, 2025
Unprompted review
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Reply from Wickes - Hemel Hempstead

Hi Danilo, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We greatly appreciate this feedback and hope that you enjoy your new space. - FB

Rated 5 out of 5 stars

Jamie our kitchen designer was very…

Jamie our kitchen designer was very patient and happy to assist when we needed to make changes. Darren who fitted the kitchen was amazing. Very professional and a perfectionist in his work. We are more than happy with the quality and workmanship of our new kitchen. It’s beautiful 😍

September 30, 2024
Unprompted review
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Reply from Wickes - Hemel Hempstead

Hi Consumer.

Thank you for taking the time to share your positive experience with us, I'm glad to learn Jamie and Darren were able to provide you with an excellent service. - SF

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