Wickes - Hemel Hempstead Reviews 

133
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TrustScore 5 out of 5

4.8

London Road, Unit 2, Hemel Hempstead Hertfordshire, HP3 9SR, GB

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See what reviewers are saying

Rated 5 out of 5 stars

Deepa was absolutely wonderful from start to finish. She was incredibly helpful, patient and professional throughout the whole process. Even though we changed our minds three times, nothing was ever... See more

Company replied

Rated 1 out of 5 stars

Nightmare bathroom installation. They caused a flood, left 4 holes in my walls, Tiling a complete bodge job. Shower tray was installed completely wrong and the scree just fell off it when a leak detec... See more

Company replied

Rated 5 out of 5 stars

My experience of getting a new kitchen from Wickes was positive from my first meeting with Deepa, kitchen designer, to the end of the instillation by kitchen fitter Steve. Deepa listened to all of my... See more

Company replied

Rated 5 out of 5 stars

Complete kitchen refit, designed by Deepa and expertly carried out by Saba and his team including plastering, plumbing, gas and electrical tasks. This has created a beautiful kitchen that will be a... See more

Company replied


Company details

  1. Hardware Store
  2. also in
  3. Bathroom Supply Store
  4. Kitchen Supply Store
  5. Solar Energy Company

About Wickes - Hemel Hempstead

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • London Road, Unit 2, Hemel Hempstead, Hertfordshire, HP3 9SR, United Kingdom

  • +441442216000

4.8

Excellent

TrustScore 5 out of 5

133 reviews

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4.8

All reviews

(133)

14,688 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Jamie G from Wickes in Hemel measured…

Jamie G from Wickes in Hemel measured up and one week later, I handed over my dosh. This was a long time in the incubator with 3 different visits to other companies over about 5 years, so I had ‘done my own research’. As I have done several renovations in my house, I know how difficult it can be, managing several trades, contracts, timing and builders asking me questions to which the answer was usually I have no idea, mate. So apparently I can go on holiday whilst the work is carried out, with ll questions resolved in advance. Jamie was knowledgeable clear, experienced, and did not try to push me to buy ‘extras’. It was a pleasure to do business with him.

February 14, 2025
Unprompted review
Wickes - Hemel Hempstead logo

Reply from Wickes - Hemel Hempstead

Hi Moira, Thank you for taking the time to leave your review. We're delighted to learn about your experience with Jamie and how pleased you are with the service they provided. We do greatly appreciate this feedback and hope that you enjoy your new space. - FB

Rated 5 out of 5 stars

Served by Danielle R who was very…

Served by Danielle R who was very helpful and had the patience to help me install your App. Thank you Danielle.

February 11, 2025
Unprompted review
Wickes - Hemel Hempstead logo

Reply from Wickes - Hemel Hempstead

Hi Jane, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We do greatly appreciate this feedback and can't wait to welcome you back into our store. - FB

Rated 5 out of 5 stars

Amazing experience at Wickes Hemel Hempstead

I recently had the pleasure of working with Wickes for a kitchen renovation, and I couldn't be happier with the experience.

A shoutout to Kalpesh, the kitchen designer, who was incredibly knowledgeable, patient, and creative. He really took the time to understand our vision and needs, translating them into a beautifully designed kitchen.

A Big thank you to Paul, the manager, who went above and beyond on multiple occasions to assist us. Whether it was sorting out queries or providing updates. Paul was always approachable, cordial, and solution-oriented. His support truly made us feel valued as customers.

Overall, Wickes delivered excellent service, and the team’s dedication to customer satisfaction shines through.

Highly recommend by Danilo and Veronica!

January 3, 2025
Unprompted review
Wickes - Hemel Hempstead logo

Reply from Wickes - Hemel Hempstead

Hi Danilo, Thank you for taking the time to leave your review. We're delighted to learn about your experience with us and how pleased you are with our services. We greatly appreciate this feedback and hope that you enjoy your new space. - FB

Rated 5 out of 5 stars

Jamie our kitchen designer was very…

Jamie our kitchen designer was very patient and happy to assist when we needed to make changes. Darren who fitted the kitchen was amazing. Very professional and a perfectionist in his work. We are more than happy with the quality and workmanship of our new kitchen. It’s beautiful 😍

September 30, 2024
Unprompted review
Wickes - Hemel Hempstead logo

Reply from Wickes - Hemel Hempstead

Hi Consumer.

Thank you for taking the time to share your positive experience with us, I'm glad to learn Jamie and Darren were able to provide you with an excellent service. - SF

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