If I could give 0 I would Kitchen fitting not completed very poor quality after over a year and over 50 emails to try and get it completed Customer service centre very poor service, dismissive, r... See more
Company replied
Unit A Spa Park, Ashbourne Drive, CV31 3SS Leamington Spa, England, GB
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If I could give 0 I would Kitchen fitting not completed very poor quality after over a year and over 50 emails to try and get it completed Customer service centre very poor service, dismissive, r... See more
Company replied
The two customer service agents, Alicia & Diane could not have been more helpful. They were efficient, charming, welcoming and very funny. Wickes should have them as trainers for all new staff. The... See more
Company replied
Well, today I experienced, by far, the most helpful and polite customer service I’ve had from a store. Alicia is a true credit to Wickes. It makes such a difference, and certainly motivates me to retu... See more
Company replied
I was guided through the whole process, from design with Sarah-Jayne to fitting with Carl and his team. It took 2 weeks from start to finish, including the extra building work I requested and some rem... See more
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Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Unit A Spa Park, Ashbourne Drive, CV31 3SS, Leamington Spa, England, United Kingdom
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Went in for paint and not sure what I needed.
Diane was very helpful. Will certainly be going back.

Reply from Wickes - Leamington Spa
I visited the Leamington Spa store today for paint I had chosen, unfortunately the paint I wanted has now been discontinued, Alicia look after me and really went above and beyond to help me find a near perfect match in another paint brand (this was not an easy task!) thank you so much Alicia.

Reply from Wickes - Leamington Spa
Alicia was very helpful, showed me exactly what I needed. A+++

Reply from Wickes - Leamington Spa
Wickes are helping us with a community project and couldn't have been more helpful, to be honest they far exceeded the help we thought we would get.

Reply from Wickes - Leamington Spa
Wow David went above and beyond and couldn’t have been more helpful.
He went out of his way to look for an item and then it was out of stock so found another option at a cheaper price for us. Then carried to the car.
Amazing member of staff so thank you. X

Reply from Wickes - Leamington Spa
We got in touch with Wickes after hearing about their community scheme to see if they would be able to provide our school with some soil for a shelter project for the children.
Diane was more than happy to help with this and gifted us with 10 packs of soil with the promise of more should we need them. When we arrived at the store to pick these up, we were immediately greeted in such a friendly way.
With school budgets being very tight overall the last few years, this was such a lovely gesture from Wickes to help ensure children continue to have great resources in a school setting.
A big thank you to the Wickes team

Reply from Wickes - Leamington Spa
Was great at Wicks today, Alicia was not only knowledgeable and helpful but went the extra mile in making it possible to get what I needed. Thanks Alicia!

Reply from Wickes - Leamington Spa
I went yesterday .....
I love going to Wickes Leamington Spa...the offers are amazing ( who wouldn't want 10 Litres of Dulux White emulsion paint for £25 which is the same price as 5 Litres!)
The banter with the staff is great. Diane & Sarah were particularly helpful and friendly. Try Wickes for yourself.....

Reply from Wickes - Leamington Spa
Fantastic service. Everyone happy to help
Thank you diane and sarah
From the tile buying man!

Reply from Wickes - Leamington Spa
Excellent service from Sandra at Wickes kitchens in Leamington spa. Complete attention to detail, everything arrived exactly as ordered and fitted perfectly. Quartz worktop templating was done with exact precision and all fitted precisely. Really pleased with the finish result and with all the help that Sandra gave us.

Reply from Wickes - Leamington Spa
Katie was wonderful in the planning of my new kitchen, attention to detail was second to none and she worked around my budget. I am extremely happy with my new Wickes kitchen, on the odd occasion I have had to call/email Katie, she was very prompt with her responses.
Highly recommend Katie/Wickes.

Reply from Wickes - Leamington Spa
Helpful, knowledgeable, and very friendly service. I always find exactly what I need at a competitive price. I once complained about a product, there was no problem and everything was considered positively.
I definitely recommend Wickes.

Reply from Wickes - Leamington Spa
Open my trade account in the store, took only 1 minute. Exellent costumer service by Millie. Thank you.

Reply from Wickes - Leamington Spa
I visited Wickes Leamington last week and I was assisted by a young gentleman named James P. He was super helpful with assisting me locate, purchase and load a shed into my car. He is a credit to your team. Thank you James!!!

Reply from Wickes - Leamington Spa
James PB and Millie T.
Brilliant help with filler.

Reply from Wickes - Leamington Spa
Had a problem with a Karcha attachment that broke in the gun. Diane, at Leamington, was awesome in helping resolve the problem. Very happy customer.
Diane- thanks for all your help.

Reply from Wickes - Leamington Spa
We are delighted with our new kitchen. Sarah-Jayne was really great from the start and the end result is exactly what we wanted.
Mark did a great job with the installation (helped by Connor) and the work was completed on time and to a very high standard,

Reply from Wickes - Leamington Spa
The service was second to none. Cannot praise to highly of the help we had from Yvonne the lady that helped us.
A great experience.

Reply from Wickes - Leamington Spa
I had a visit from Sarah-Jayne to quote for my bathroom. She was very helpful and made some great suggestions. I then visited the store to finalise the design and choose from the great range of products. A fantastic service and I wouldn’t hesitate to recommend.

Reply from Wickes - Leamington Spa
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