Wickes - Leamington Spa Reviews 

187
TrustScore 5 out of 5

4.8

Unit A Spa Park, Ashbourne Drive, CV31 3SS Leamington Spa, England, GB


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Rated 1 out of 5 stars

If I could give 0 I would Kitchen fitting not completed very poor quality after over a year and over 50 emails to try and get it completed Customer service centre very poor service, dismissive, r... See more

Company replied

Rated 5 out of 5 stars

The two customer service agents, Alicia & Diane could not have been more helpful. They were efficient, charming, welcoming and very funny. Wickes should have them as trainers for all new staff. The... See more

Company replied

Rated 5 out of 5 stars

Well, today I experienced, by far, the most helpful and polite customer service I’ve had from a store. Alicia is a true credit to Wickes. It makes such a difference, and certainly motivates me to retu... See more

Company replied

Rated 5 out of 5 stars

I was guided through the whole process, from design with Sarah-Jayne to fitting with Carl and his team. It took 2 weeks from start to finish, including the extra building work I requested and some rem... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Leamington Spa

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Unit A Spa Park, Ashbourne Drive, CV31 3SS, Leamington Spa, England, United Kingdom

  • 01926 291751

4.8

Excellent

TrustScore 5 out of 5

187 reviews

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4.8

All reviews

(187)

13,892 reviews in the last 12 months

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Rated 5 out of 5 stars

Great design experience

I had a visit from Sarah-Jayne to quote for my bathroom. She was very helpful and made some great suggestions. I then visited the store to finalise the design and choose from the great range of products. A fantastic service and I wouldn’t hesitate to recommend.

February 28, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

We appreciate you sharing your experience. It's wonderful to hear that Sarah-Jayne was helpful and made great suggestions, and that you found a great range of products. Thank you for your recommendation! -AK

Rated 5 out of 5 stars

I have visited your Leamington Spa…

I have visited your Leamington Spa store twice to purchase goods and on both occasions staff were very helpful and willing to help and find me products to purchase. Alex and James helped me at the till point and to find goods that weren’t on the shelves. Both members of staff were courteous, helpful and friendly. I was also impressed by the presentation of the store, very clean, tidy with large aisles making using a trolly easier. Thank you.

April 10, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

We're happy to hear that Alex and James were so helpful during your visit. It's great to know that you found the store clean, tidy, and easy to navigate. Thank you for your positive feedback! -AK

Rated 5 out of 5 stars

Wow, what a result!

We were looking for plastic angle and a new assistant, who wasn’t too sure where these items were, passed us to Millie. She was brilliant - she took us to the stock, made sure we were buying the correct product for the job, then helped to select the right adhesive. Thank you Millie, you went more like the extra marathon compared to the extra mile - such great Customer Service - a rare commodity these days.

April 3, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

Hello Hugh, thank you for your wonderful review regarding your experience in our Leamington Spa store. I'm delighted to learn that Millie was super helpful and ensured you got what you needed for your job! - Dylan

Rated 5 out of 5 stars

Diane in the Leamington branch was very…

Diane in the Leamington branch was very helpful sorting out a problem and giving advice regarding the best product to use as a replacement.
The team are so friendly and helpful

April 1, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

Hey Kim, thank you for your five-star review regarding your experience in our Leamington Spa store. It makes us proud that Diane was super helpful and was able to solve your problem! - Dylan

Rated 5 out of 5 stars

Katie - Wickes Leamington Spa

worked with Katie from the Leamington Spa branch of Wickes. Our experience of working with Katie was excellent. She gave us the consultation at home, provided excellent insight into the installation and spent a great deal of time working to our design and budget. No pressure and always communicated on time. During installation we had a few challenges on delivered units but every time Katie addressed and sorted without a single challenge. Very highly recommended.

February 12, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

Hi Matt, We appreciate you taking the time to share your feedback. We're happy to hear that the consultation with Katie was helpful and that any challenges during installation were addressed efficiently. We value your recommendation. - Sean

Rated 5 out of 5 stars

Highly recommend Bali Aulak for help…

Highly recommend Bali Aulak for help with the design of our bathroom and also the installer Jordan who did an excellent job, he was well mannered, very efficient and clean and tidy

January 12, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

Hi, Thanks for taking the time leaving your review. We're happy to hear that you were pleased with the bathroom design assistance and the installer's efficiency and manners. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

As a retired tradesman Wickes is a gem

As a retired tradesman whom looks after various family members property’s , Wickes is a gem . As I’m able to access and browse through the products without all the hassle of queuing at a service counter. Staff are knowledgeable and helpful and I still get discounts with my trade card.

March 20, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

Hello Graeme, thanks for your five-star review, and I'm glad you always enjoy the service from our staff in our Leamington Spa store! - Dylan

Rated 5 out of 5 stars

Kitchen and Bathroom installation

Smooth process from start to finish. Our designer, Bally, helped create a lovely new kitchen with lots of storage space. Our installer Carl Morgan and his team were excellent. Really friendly, efficient and helpful with everything. Definitely recommend them!

February 20, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

Hi Vicky, We appreciate you sharing your experience. We're happy to hear that Bally helped create a lovely new kitchen and that the installation team was friendly, efficient, and helpful. - Sean

Rated 5 out of 5 stars

Thank you Trevor and Millie

Brilliant customer service from Trevor and Millie. They were very welcoming and offered advice on the purchase

March 9, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

We appreciate you taking the time to leave us this great review. We are so glad to hear that you received brilliant customer service and advice! -SM

Rated 5 out of 5 stars

Stunning Kitchen & fantastic experience

From the initial consultation at home Katie was so friendly, full of fantastic design ideas and went above and beyond to create something unique with our space. I couldn’t recommend her more highly. The kitchen she designed is absolutely stunning and the attention to detail and the constant support throughout was so personal, she really went above and beyond. The installation with Mark was equally as excellent, a true specialist in his carpentry work. He was friendly, professional, and again went above and beyond to create the vision Katie had designed. I couldn’t recommend him highly enough. In all our experience with Wickes was superb and the beautiful kitchen and living space that has been created has transformed our house and all within the budget that we set. A massive thank you.

February 27, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

Hi Emily, We're happy to hear that you had a wonderful experience and that the design and installation exceeded your expectations. We appreciate your feedback on the team's attention to detail and support throughout the project. Thank you for sharing your positive experience! -SM

Rated 5 out of 5 stars

Good kitchen design

Katie did a great job designing my kitchen, good attention to detail and very efficient. Thank you.

March 10, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

Hi Mike, We are pleased to learn that Katie in our Lemington Spa store worked with you in designing your new kitchen and that you are very happy with that service. We will pass your review onto the store. Many thanks

Rated 5 out of 5 stars

Trevor & Diane were very helpful & i…

Trevor & Diane were very helpful & i felt very comfortbale purchasing my jet washer with them. The service they afforded me was exceptional

March 9, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

Hi John,

We're happy to hear that you felt comfortable during your purchase. We appreciate you mentioning the exceptional service you received from Trevor and Diane. Thank you for your feedback! -Ellysse

Rated 5 out of 5 stars

I had a great experience at Wickes…

I had a great experience at Wickes Leamington Spa. Everything I needed was in stock, which made the visit really straightforward.

A big thank you to Alicia, who provided excellent customer service. She went above and beyond to help with my project, offering helpful suggestions and taking the time to come back and share additional ideas and considerations while I was looking for items. Her advice was genuinely useful and made a real difference.

Overall, a really positive shopping experience with friendly, knowledgeable staff. I’d definitely recommend this store.

March 6, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

Hi Michael, We appreciate you sharing your experience at Leamington Spa. We're happy to hear that everything you needed was in stock and that Alicia's advice was useful. We value that you had a positive shopping experience with our knowledgeable staff. -SM

Rated 5 out of 5 stars

Thank you to Katie Malkowska

Katie Malkowska in Leamington was exceptional from the first home visit measure up appointment, all throughout the design process. She was so generous with her time and uses her experience to suggest excellent ideas. Katie really understood what we wanted and was really lovely to work with. We have decided not to proceed with the kitchen right now as we are doing other work in the house first, but would not hesitate to ask Katie for help in future. I would certainly recommend her to others.

December 5, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

Hi LB, We appreciate you taking the time to share your kind words. We're happy to hear that Katie was generous with their time and offered excellent ideas throughout the design process. We are grateful for your feedback and hope to see you back soon. -SM

Rated 5 out of 5 stars

First Class Customer Experience

We spoke with Katie about a kitchen and she was excellent. Really had the customer in mind and come up with some good designs, ideas and suggestions... I would recommend anybody who's in the market for a kitchen to go and speak with Katie. First class customer experience.

February 14, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

Hi Lee, We appreciate you taking the time to leave us a review. We're happy to hear that you received excellent service and designs from Katie. Thank you for recommending our kitchens. -SM

Rated 5 out of 5 stars

Needed a specific sized screw for a job…

Needed a specific sized screw for a job I was doing. Alicia was very helpful in finding the correct one for me. Well done.

March 4, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

Hi, Thanks for taking the time leaving your review. We are happy to hear that Alicia was able to help you find the correct screws for your job. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

Having used Wickes Kitchens in the past…

Having used Wickes Kitchens in the past we decided to speak with Katie at their Leamington branch - From the outset Katie was very attentive and listened to our plans - she made great suggestions we hadn’t though about also. Site visits were carried out speedily and before long we had purchased our 3rd Wickes kitchen - From ordering to installation everything went well. We installed our own and always felt we had support from Katie should we need to ask questions.
Very happy and would recommend this service highly

March 4, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

We appreciate you sharing your experience. We're happy to hear that Katie was attentive and made great suggestions for your kitchen. We value your recommendation and are grateful for your feedback on our service. -SM

Rated 5 out of 5 stars

Garden Slabs

Alicia helped me source some garden slabs over the phone before I visited the store to purchase. Extremely helpful and knowledgeable.

March 3, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

Hi Jez, We are pleased to learn that Alicia in our Leamington Spa store helped you purchase and collect your new garden slabs. We wish you well with your garden project. Thank you for your review. - DG

Rated 5 out of 5 stars

Alicia was amazing very helpful

Alicia was amazing very helpful , couldn’t say enough good about the girl , very knowledgeable when i was in a sticky situation and didn’t know what I needed

March 2, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

Hi There, thank you for telling us about your visit to our Leamington Spa store and the great customer service you received from our colleague Alicia. Many thanks for your review and your business. - DG

Rated 5 out of 5 stars

We had a fantastic experience with Diane and the team

We had a fantastic experience with the Leamington Spa store of Wickes. We enquired about a shed for our school and asked for this to be donated FOC to help with storage. Diane and the team were super helpful in explaining we needed to complete an application for consideration. Diane followed up with her colleagues to help the application along and were pleased to take delivery in February. A team of parents laid a base and erected out new shed which will be used in the coming weeks. Thank you Wickes for supporting us!

March 2, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

Hi, Danielle. Thank you for taking the time to share your review with us. We're delighted to see that our Wickes store in Leamington spa were able to help you out with a donation of a shed for your school. We are also happy to see that Diane was really helpful and made the process straight forward. Thank you again for your valuable feedback. - Scott H

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