Wickes - Leamington Spa Reviews 

187
TrustScore 5 out of 5

4.8

Unit A Spa Park, Ashbourne Drive, CV31 3SS Leamington Spa, England, GB


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Rated 1 out of 5 stars

If I could give 0 I would Kitchen fitting not completed very poor quality after over a year and over 50 emails to try and get it completed Customer service centre very poor service, dismissive, r... See more

Company replied

Rated 5 out of 5 stars

The two customer service agents, Alicia & Diane could not have been more helpful. They were efficient, charming, welcoming and very funny. Wickes should have them as trainers for all new staff. The... See more

Company replied

Rated 5 out of 5 stars

Well, today I experienced, by far, the most helpful and polite customer service I’ve had from a store. Alicia is a true credit to Wickes. It makes such a difference, and certainly motivates me to retu... See more

Company replied

Rated 5 out of 5 stars

I was guided through the whole process, from design with Sarah-Jayne to fitting with Carl and his team. It took 2 weeks from start to finish, including the extra building work I requested and some rem... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Leamington Spa

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Unit A Spa Park, Ashbourne Drive, CV31 3SS, Leamington Spa, England, United Kingdom

  • 01926 291751

4.8

Excellent

TrustScore 5 out of 5

187 reviews

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4.8

All reviews

(187)

13,892 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great store in Leamington

Great store in Leamington. Diane and team are excellent. Great knowledge and always willing to help.

January 17, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

Hi Spencer, Thank you for sharing your review. We are delighted to hear that you had such a positive experience with Diane and the team at the Leamington store. -SM

Rated 5 out of 5 stars

My husband and I went into the…

My husband and I went into the Leamington spa branch for some garden bits. The young lady behind the counter( Millie) asked us what we were looking for and got another assistant (Lauren) who took us to what we needed and took us back to the tills. Another sales assistant (Aaron)served us. All staff were very helpful and polite and we left with all that we needed.

February 24, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

Hi Heather.

We're happy to hear that you and your husband had a positive experience at our Leamington Spa branch. We appreciate your kind words regarding our team's helpfulness and politeness, and we're glad you left with everything you needed for your garden. Thank you for your feedback.- PP

Rated 5 out of 5 stars

Wickes ,Leamington Spa

Sarah-Jayne Thorne was really helpful( and patient )in helping to plan our kitchen,with a lot of good idea's that we had not thought of.
James Parker who Wickes selected to install our kitchen was incredable, he was punctual, hard working and meticulous in everything he did.. He was very polite and friendly at all times.

February 9, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

Hi Peter, we're happy to hear that our design consultant was helpful during your kitchen planning. It's great to know the installer was punctual, hardworking, and meticulous. Thank you for your kind feedback. -LG

Rated 5 out of 5 stars

Unbelievably informative

Unbelievably informative, knowledgeable, helpful and friendly member of staff. Alicia went above and beyond and the product she found me was just what I was looking for. Amazing Alicia from Leamington spa.

February 26, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

Hi, Melvyn. Thank you for taking the time to share your review with us. We're delighted to see that Alicia went above and beyond to provide a helpful and friendly experience during your visit. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Awesome design and installation

Absolutely happy with my brand-new kitchen! Katie Malkowska designed the perfect kitchen that took into account all my requirements and was able to answer all my questions (I had many!)
Pete Bailey and his team were professional and quickly had everything installed and were able to solve some issues with my electrics too.
Couldn't be happier with the end result!

February 9, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

Hi, Andy. Thank you for taking the time to share your review with us. We are delighted to see that your design consultant Katie was brilliant throughout, answering any questions you had. We are also happy to hear that your installation team were professional and had everything completed quickly. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Harry was really helpfull and very…

Harry was really helpfull and very efficient .turnaround time was really very quick and safe.steve bsw driver

February 17, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

Hi Stephen, Thank you for taking the time to share your feedback with us. It is wonderful to hear that Harry was able to deliver quality customer service! -SM

Rated 5 out of 5 stars

Excellent customer service from Trevor

After being refused to exchange a gutter end stop that was missing a piece of rubber at the Banbury branch, I made a special trip back to the Leamington Spa store.
Trevor was extremely friendly and helpful and exchanged the faulty gutter end stop without any issues. He couldn’t understand why I had been refused elsewhere.
Excellent customer service — thank you Trevor!

February 12, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

Hi Disney Tiff,

We're sorry to hear your return was refused at the Banbury branch, we appreciate you bringing this to our attention. We're delighted to hear the issue was resolved and Trevor was extremely friendly and helpful during the exchange. Thank you for sharing your experience. -Ellysse

Rated 5 out of 5 stars

Excellent service received today from…

Excellent service received today from Alicia and Brad. Really helpful with my return and swap of units.
Would highly recommend others to come here.

February 11, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

We're happy to hear that you had such a positive experience from Alice and Brad with your return and exchange. We appreciate you recommending our services to others; thank you! -AK

Rated 5 out of 5 stars

Went to Wickes Leamington

Went to Wickes Leamington. Lovely laid out store with everything we needed but what made it even better was the exceptional service from the Cashier Millie Titmus who was extremely helpful and noticed I worked for the NHS with my lanyard and asked if I had Blue Light Card so I could get the discount which I wasnt aware off. She was so helpful and polite and an asset to your business

February 10, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

We're happy to hear that you found our store well-organised and had everything you needed. We appreciate you mentioning the exceptional service you received from Millie Titmus, who went above and beyond to assist you with your purchase. Thank you for your feedback. -AK

Rated 5 out of 5 stars

Professional

Professional, good advice, good quality

August 14, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

Hi Pauline, we appreciate you sharing your experience and are so happy to hear you received professional advice and good quality service. -LG

Rated 5 out of 5 stars

Having just visited the Leamington Spa…

Having just visited the Leamington Spa branch that’s local to me I thought I need to write a review. The store is really well stocked, clean, tidy and the staff are amazing. However they are being let down by Wickes head office. I have a trade account so why didn’t I know this store opened up 5 miles from my front door? There needs to be an awareness campaign for this store. The road it’s on is only a road the locals who live and work up tha road would go on. There is very little passing traffic hence this store being Wickes best kept secret. Get some flyers out, get some targeted socials sorted and get some customers through that door! I was there at 8am this morning and was the only customer!! It’s such a great store but it could be doing much better in terms of amount of sales if people just knew the place existed!

February 9, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

Hi Jason, We’re really pleased to hear that you found the store well-stocked, clean, and supported by a great team. We’re truly sorry to hear that you weren’t aware the store had opened, especially as a trade customer who lives so close by. Your suggestions around targeted local marketing are extremely helpful, and I will pass this on to the relevant team. We want this store to be as successful as possible, and feedback like yours is exactly what helps us improve. Thank you again for your support! -SM

Rated 5 out of 5 stars

Excellent service from Diane and Paige…

Excellent service from Diane and Paige this afternoon. I explained exactly my problem, and they explained exactly what I needed and navigated me through the store. Excellent service which would make me come back to Wickes Leamington. Thanks Ladies!

January 30, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

Hi Harvey& Priya, We appreciate you taking the time to leave us a review. We're happy to hear that Diane and Paige provided excellent service and guided you through our store. We value your feedback! -LC

Rated 5 out of 5 stars

Ernie West Midlands

From the design done by Katie Malkowska to the installation done by Carl
Morgan and his team went smoothly and i am very satisfied with the end result

January 12, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

Hi Arnost.

We're happy to hear that the design and installation process went smoothly for you. Thank you for sharing your positive experience and satisfaction with the final result!- PP

Rated 5 out of 5 stars

Kitchen install

Katie designed a good kitchen that fitted well in the space available and looks good. Install was easy due to the accurate design and the process of design purchase and install was very smooth.

January 5, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

Hi Gareth, Thanks for taking the time leaving your review. We are happy to hear that Katie was able to design your kitchen that you love and that everything went smoothly through the whole process. Thanks again for the kind feedback. -JL

Rated 5 out of 5 stars

New ground floor wetroom

Design Consultant Katie Malkowska was professional, patient and friendly during the design of my wetroom bathroom. She gave me confidence that the project could be done and was always available via phone and email when I had requires. She kept me up to date with any changes. Jas & PJ from at SC Bathrooms M&D have done a great job at making the vision come to life. They were efficient, tidy, organised and had a skilled team. Thank you

January 1, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

Hi, Thank you for taking the time to share your review with us. We are really happy to see that your design consultant, Katie, was professional, patient and friendly throughout the design process of your new wet room bathroom, keeping you upto date with any changes. We are also happy to see that your installation team did a great job and were efficient and tidy. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Helpful

I couldn't find some items and Zish came to my rescue. He was very helpful and he offered further assistance if I needed it. Thanks for your help

January 24, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

Hi Rob.

We're happy to hear that you received helpful assistance in finding the items you needed. We appreciate you mentioning the extra support offered to you. Thanks for your feedback.
- PP

Rated 5 out of 5 stars

Great Staff

Came in on the weekend and was really impressed. Staff were all really friendly and helpful - shout out to Millie who not only greeted me with a smile but also showed me exactly where everything was that I needed.

January 18, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

We appreciate you taking the time to leave us a five-star review! We're happy to hear that our team and Millie were so helpful and friendly during your visit. -AK

Rated 5 out of 5 stars

When I went to the checkout checkout

When I went to the checkout . Diane and Millie surprise me with how helpful they were. They just couldn’t do enough to help me. With out me asking. I was short on the total number of packs a needed. Diane is going to collect a pack from the store in Rugby . Millie dashed of around the store to try and find some more for me. I wish every were was as helpful as them . Even offering to help load the tiles in to my car 🚘. Just two wonderful wicks staff . A personal thank you to them .

January 19, 2026
Unprompted review
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Reply from Wickes - Leamington Spa

Hi, John. Thank you for taking the time to share your review with us. We are really happy to see that Diane and Millie were really helpful, going above and beyond to provide exceptional customer service during your visit. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Bathroom refit

The Design Consultant Sandra Chilmanowicz made the whole experience so easy, so stress free. She appeared genuinely interested in helping my elderly parents. She knew exactly what they were looking for and made lots of really useful suggestions. She even went out to see the finished bathroom.

December 17, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

Hi, Thank you for taking the time to share your review with us. We are delighted to see that your design consultant, Sandra made your whole design experience stress-free and easy, making lots of suggestions. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Katie Malkowska designed the kitchen…


Katie Malkowska designed the kitchen for my 94 year old mother with great care and sympathy .. transforming the Victorian kitchen with a new lease of life.
Mark .. the kitchen fitter was exceptional , showing great craftsmanship and attention to detail. Gary the electrician was also a true "gentleman". Both showed great courtesy and respect , ensuring my "housebound" mother had a kitchen turnaround in record time , but without loosing any quality in the process

November 24, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

Hi, Richard. Thank you for taking the time to share your review with us. We are really pleased to see that your kitchen designer Katie provided an excellent design service, transforming your kitchen. We are also happy to see that both Mark and Gary completed the works to the highest standards whilst showing great courtesy and respect. Thank you again for your kind feedback. - Scott H

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