Wickes - Leamington Spa Reviews 

188
TrustScore 4.5 out of 5

4.7

Unit A Spa Park, Ashbourne Drive, CV31 3SS Leamington Spa, England, GB


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Rated 1 out of 5 stars

If I could give 0 I would Kitchen fitting not completed very poor quality after over a year and over 50 emails to try and get it completed Customer service centre very poor service, dismissive, r... See more

Company replied

Rated 5 out of 5 stars

The two customer service agents, Alicia & Diane could not have been more helpful. They were efficient, charming, welcoming and very funny. Wickes should have them as trainers for all new staff. The... See more

Company replied

Rated 5 out of 5 stars

Well, today I experienced, by far, the most helpful and polite customer service I’ve had from a store. Alicia is a true credit to Wickes. It makes such a difference, and certainly motivates me to retu... See more

Company replied

Rated 5 out of 5 stars

I was guided through the whole process, from design with Sarah-Jayne to fitting with Carl and his team. It took 2 weeks from start to finish, including the extra building work I requested and some rem... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Leamington Spa

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Unit A Spa Park, Ashbourne Drive, CV31 3SS, Leamington Spa, England, United Kingdom

  • 01926 291751

4.7

Excellent

TrustScore 4.5 out of 5

188 reviews

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4.7

All reviews

(188)

13,892 reviews in the last 12 months

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Rated 5 out of 5 stars

Nice staff

I go in quite regularly and many of the staff always seem to recognise me and have a nice chat mostly the lady’s on the front desk and gave me a card to write a review, but can not read her writing.

November 29, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

We appreciate you taking the time to leave us a review. We're so happy to hear that our front desk team makes you feel welcome. We're sorry you had trouble reading the writing on the card! -AK

Rated 5 out of 5 stars

The beginning of our journey

The beginning of our journey. Sandra arrived promptly and full of helpful enthusiasm. This first meeting friendly and informative. Lots of food for thought. Looking forward to the next meeting, in store, for lots of discussion and options.

November 27, 2025
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Reply from Wickes - Leamington Spa

Hi, KS. Thank you for taking the time to share your review with us. We are delighted to see that, Sandra, was helpful, friendly and enthusiastic during your initial design appointment. Please do keep us updated on your project. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

What a find this branch is

What a find this branch is. Out of town but easy to get to. Community champion Diane so helpful, she also pointed outed out that things like children’s sand is way cheaper than the other shops. It’s a pleasure to find a business that wants to help a community.

November 20, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

Hi Naomi, Thank you for your feedback. We are delighted that our Community Champion Diana was so helpful. We are very proud of our involvement in local community projects which we continue to support. DG

Rated 5 out of 5 stars

First class service!

Wicks Leamington Spa ha the most amazingly helpful staff. I visited on Monday evening after trying 2 other shops where I found the staff both unhelpful and dismissive. How different were the two gentlemen in Wickes. They were very patient and nothing was too much bother. They also offered much needed advice, offering alternative ways in which I could solve my problem. Overall, a very positive shopping experience. Highly recommended

November 17, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

Hi, Sandra. Thank you for taking the time to share your review with us. We are really pleased to see you found our staff at our Wickes store in Lemington spa to be very helpful and friendly, providing a positive shopping experience. Thank you again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Bravo Leamington Spa!

Visited Leamington Spa store today, the service we received was amazing, Evan exceeded expectations and went out of his way.
Thank you - you made an arduous job a little easier.

November 7, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

Hello Mary, thank you for your amazing feedback, and I'm glad that Evan was really helpful in our Leamington Spa store! - Dylan

Rated 1 out of 5 stars

Waste of my time

Absolute waste of time phoned me the night before appointment to say that they would not be offering installation of bathroom shower unit and tiles just sell me the units…. What’s the point

November 6, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

Hi Mike,

We regret the inconvenience caused by the late notice regarding the installation service. We appreciate your feedback and will review our communication process.

-Ellysse

Rated 5 out of 5 stars

We recently had my bathroom designed

I recently had my bathroom designed and installed through Wickes, and the entire experience has been exceptional from start to finish. Katie, my designer, was absolutely fantastic. Her designs were impeccable, and she truly brought our concept to life. Throughout the entire process she was always available, supportive, and ready to help with any questions during the installation. Her professionalism and creativity made the journey stress free and enjoyable.
A huge thank you as well to Carl Morgan and his brilliant installation team Ashley, Neil, Tom, Russ etc... They were outstanding, professional, friendly, and incredibly efficient. Even when unexpected obstacles arose, they handled everything with expertise and always found the right solutions. Watching them work was like watching a well-oiled machine. They kept the workspace tidy every single day and treated my home with great care.
I couldn’t be happier with the final result on both my main bathroom and ensuite. The whole team went above and beyond, and I’d highly recommend Wickes, Katie, Carl Morgan, and his team to anyone looking for a smooth and high-quality bathroom renovation.

October 7, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

Hi Dave.

We appreciate you sharing your renovation experience with us. We're so glad to hear that the design process was easy and that you were pleased with the installation team's work. It's wonderful knowing everything went smoothly and that you are happy with your new bathroom.
- PP

Rated 4 out of 5 stars

2 out of 3 Ain’t Bad.

Sandra designed us a great kitchen and utility. Always very helpful and supportive during the whole process.
Andy and Dean are the best installers. Great workmanship and very considerate.
Wickes back office processes and communications are the worse. Too many bad experiences to share.

October 18, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

Hi Barrie Stickley, We're happy to hear that you love your new kitchen and utility room and that our designers Sandra and installers Andy and Dean were so helpful. We're sorry our back-office processes and communications caused you issues, and we'll look into this. -LC

Rated 5 out of 5 stars

Our kitchen

Sandra designed our kitchen. It is beautiful. Thank you Sandra. She allocated Kenan’s Kitchens to bring the design to life. I can only praise the hard work and dedication that Kenan and his team put in. Nothing was too much trouble. They worked long days and paid attention to every detail. I am a very happy customer.

October 19, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

We appreciate you sharing your experience. We're happy to hear that you find the kitchen design beautiful and that the installation team was dedicated and attentive to detail. Thank you for your positive feedback.- PP

Rated 5 out of 5 stars

Skilled hands getting a good job done

Clear discussion of design and important details then delivery of materials in time. Preparation guidance and quick efficient start. Well co-ordinated tradespeople attendances in very limited space - those working together co-operated and those working solo assisted those due next. Tidy working habits. It was noisy, and good-humoured. Thanks!

October 14, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

Hey John, thanks for your five-star review, and I'm glad you enjoyed the service in our Leamington Spa store! - Dylan

Rated 5 out of 5 stars

Friendly and helpful staff in Wickes Leamington Spa…

The staff in Wickes Leamington Spa branch are so friendly and helpful. Completed a loft project and Anton helped us place our order instore for home delivery with ease. Had a few items we had over ordered and arranged a collection with the customer service team, hadn’t received our refund within 14 days so headed to the store for help. Diane promptly helped us with such kindness and friendly attitude. I would recommend visiting this store.

October 21, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

Hi Artie, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Anton in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Lovely staff members

My step-son attended the peacock event with my daughter and came back with goodie bag along with the products I had asked him to pick up. He said that Millie, Yvonne and Gerald were helpful signing them in and helping him find the products.

September 27, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

Hi Garry, We're happy to hear that your step-son had a positive experience at the event! We appreciate you mentioning how helpful our team members were in assisting him. Thank you for your feedback! -LG

Rated 5 out of 5 stars

Review for Alex

Review for Alex (Leamington Spa store):
Alex was absolutely amazing today! I came into the store to pick out a lot of tiles for my new bathroom, and he went above and beyond to help me. He carried all the tiles from the store area to my car, handled the entire order including the adhesives and large packs of sand, and even helped me fit everything neatly into my car. I truly appreciate his kindness, effort, and professionalism — he definitely deserves more than 5 stars!

October 10, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

We appreciate you sharing your positive experience. We are delighted to hear that Alex was so helpful when you visited our store. It's great to know their assistance made the task easier!- PP

Rated 5 out of 5 stars

Had an excellent experience from start to finish

Had an excellent experience from start to finish. The Wickes designer was fantastic, she had wonderful ideas for my kitchen and nothing was too much trouble. The same with the kitchen installer. Everything was so smooth, the customer care was great and I am delighted with my new kitchen!

September 23, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

Hi, Thank you for taking the time to share your review with us. We're really pleased to see that from start to finish you received excellent service during your design appointment. We are also happy to see that the installation went smoothly and that your delighted with your new kitchen. Thank you again for your kind feedback.- Scott H

Rated 5 out of 5 stars

Katie the design consultant was…

Katie the design consultant was extremely helpful, supportive, professional and friendly. She took time to explain things and made many helpful suggestions about the design and layout of our kitchen. She was thorough and helpful throughout.

June 10, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

Hi Christine, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Katie in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Very friendly helpful team

Really helpful friendly team. Always ready to go the extra mile when you have a problem. Special mention to Diane, who is incredibly helpful in resolving any issue or questions uou may have.

September 12, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

We appreciate your kind words and are delighted that our team is of assistance. It's wonderful to hear that Diane was extremely helpful in resolving your issue and with any questions you had. Thank you for your feedback. -AK

Rated 5 out of 5 stars

Wickes have been AMAZING

Wickes have been AMAZING, right from the start, Sarah from designs team listened to what I needed, adapted her processes to accommodate me, and did an incredible job on the design and provided exactly what I required (when I wasn't even sure!)
What a delight James the kitchen fitter was to have in our home , polite conscious and great at project managing it all for me. My first kitchen that I have bought and fitted and I'm grateful to them both and appreciate their help and experience. A big recommendation from.

July 9, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

We appreciate you sharing your experience. We're so happy to hear that Sarah listened to your needs and that James the kitchen fitter was polite and great at project managing. We appreciate your recommendation and hope you enjoy you new kitchen for years to come! -AK

Rated 5 out of 5 stars

Easy to order online

Easy to order online, to pick up in store...qujck notification followed. Heavy items but no problem for us old folk to get assistance. Impressed with the whole process.

September 1, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

We appreciate your feedback and are happy you found it easy to order online and collect in store. We're glad our team could assist with your heavy items!
- PP

Rated 5 out of 5 stars

A new bathroom.

A new bathroom.
Katie Malkowska did the design and Mark Johnson was the fitter.
Katie’s design was perfect as was all the hard work put in by Mark. He worked in a small bathroom during one of our heatwaves. How he did it I don’t know.
A big thank you to Wickes, Katie and Mark.

August 22, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

Hi Anne,

We're happy to hear that the bathroom design was perfect, and the installation went well, even during the heatwave! Thank you for your five-star review.

-Ellysse

Rated 5 out of 5 stars

A very good experience

All the People I dealt with were excellent and helpful.
The sales assistant Katie Malkowska was very good at helping us design and pick the best product for our needs. The fitting team Andrew Baker and his assistant Dean did an excellent and professional job of the installation. Would highly recommend them.
Would also thank the electrician NG electrical services and the plasterer ALH plastering services.
The call centre handler Dereck (Del) was also very helpful. All in all from start to finish a very satisfying experience.

August 23, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

Hi, Mr & Mrs Hewitt. We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive design experience with, Katie. I'm also happy to see that our team provided you with useful assistance throughout. Furthermore, we are glad to see that you are pleased with the final results. Thanks again for your kind feedback. - Scott H

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