Wickes - Leamington Spa Reviews 

188
TrustScore 4.5 out of 5

4.7

Unit A Spa Park, Ashbourne Drive, CV31 3SS Leamington Spa, England, GB


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Rated 1 out of 5 stars

If I could give 0 I would Kitchen fitting not completed very poor quality after over a year and over 50 emails to try and get it completed Customer service centre very poor service, dismissive, r... See more

Company replied

Rated 5 out of 5 stars

The two customer service agents, Alicia & Diane could not have been more helpful. They were efficient, charming, welcoming and very funny. Wickes should have them as trainers for all new staff. The... See more

Company replied

Rated 5 out of 5 stars

Well, today I experienced, by far, the most helpful and polite customer service I’ve had from a store. Alicia is a true credit to Wickes. It makes such a difference, and certainly motivates me to retu... See more

Company replied

Rated 5 out of 5 stars

I was guided through the whole process, from design with Sarah-Jayne to fitting with Carl and his team. It took 2 weeks from start to finish, including the extra building work I requested and some rem... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Leamington Spa

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • Unit A Spa Park, Ashbourne Drive, CV31 3SS, Leamington Spa, England, United Kingdom

  • 01926 291751

4.7

Excellent

TrustScore 4.5 out of 5

188 reviews

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4.7

All reviews

(188)

13,951 reviews in the last 12 months

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Rated 5 out of 5 stars

Exceptional kitchen

From first ideas to completed refurbishment, all the staff at our local Wickes were brilliant.

Sarah-Jayne Thorne, our wonderful designer, treated us like vip’s, she went above and beyond, she even visited with our chosen fitter, Mark Saunders, to ensure the design, fixtures, appliances, etc all worked. A vision for a built in open larder was carefully designed. We chose Mark who came highly recommended from a previous customer for his vast experience and attention to detail, his “always can be bothered” attitude, efficient and exceptionally high standard of craftsmanship. We are absolutely delighted with the results, which are even better than we could have hoped for.

All other experiences inc. delivery of items and removal of rubbish were carried out on time, with clear communication, by polite and cheerful people.

I can not fault anything.

Thank you to everyone.

August 22, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

Hi Emma,

Thank you for sharing your positive experience. We're happy to hear that our team provided brilliant service from start to finish and that you are delighted with the results. Thank you for your feedback.

-Ellysse

Rated 5 out of 5 stars

Helpful and Efficiency …

I can only recommend the efficient staff that helped me, the experience was first class, very polite and made sure I had the right product. I shall certainly use leamington Wickes again.

August 21, 2025
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Reply from Wickes - Leamington Spa

Hi Mrs Norrie,

We appreciate you taking the time to leave your review. We're happy to hear that our team was efficient, polite, and helpful in finding the right product.

-Ellysse

Rated 5 out of 5 stars

Thank you Jason at Leamington

I decided to have house glow up and wanted to paint myself. It is not a task I have done before, but my local store in Leamington was exceptional! I want to say a huge thank you to Jason. I called prior to coming as doing any DIY work was worrying, but Jason was so friendly and helpful! He asked me as the counter to call for him so he could help! Old fashioned service in 2025 is what I needed, and I got it. With Jason's help, I got the paint that I needed and what brushes would be ideal. I have painted my front door and canopy and living room. My house looks new! Also want to thanks Antiono, sorry if I have your name wrong. I loved that when I came back they asked how I was getting on.
I have build my confidence with painting and what paints are good for certain jobs. Thanks to this team!
Love my local store and will always return for help and products.

August 8, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

We're so happy to hear that you had such a positive experience in our Leamington store. It's great to know that our team's assistance helped you gain confidence with your painting project. We appreciate your kind words and are delighted that you love your newly painted home! We look forward to seeing you again. -AK

Rated 5 out of 5 stars

Wickes completed bathroom project.

Our bathroom designer was Katie Malkowska. She was very thorough and professional and very patient. Our bathroom fitter was Jordan. He is incredibly skilled and professional and hardworking. His attention to detail is stunning! We received good direction from Wickes throughout our bathroom renovation and are very happy with the final result 😊

June 16, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

Hi Karen,

We appreciate you sharing your feedback. We're happy to hear that Katie was thorough, professional, and patient, and that Jordan was skilled, professional, and hardworking. We're glad you are happy with your renovated bathroom.

-Ellysse

Rated 4 out of 5 stars

Bathroom Fitting was great but very let…

Bathroom Fitting was great but very let down by the failure to remove the skip. This has now been sitting on front parking for a week and we cannot park our car. Spoils what otherwise was a great job

July 28, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

Hi Janice, We are so grateful that you took the time to share your thoughts with us. We are sorry to hear about your experience with this skip. This is not the level of service we try to deliver here at Wickes. - AH

Rated 5 out of 5 stars

Kitchen refurbishment

We began our kitchen refurbishment with a design consultation meeting at the end of February. We found Bally Aulak to be just the right balance of friendly and professional. Bally listened to our needs and encouraged us with useful suggestions and design solutions, Early March we had a follow up meeting for all those points that inevitably pop into your head the moment you get back home. A third meeting finalised the design and we paid the deposit. Bally was very skilled in the financial matters and explained what it all meant. Bally followed up with a home visit to confirm all the measurements.
The kitchen was fitted by James Mesnard to a very high standard.

February 28, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

Hi, There. We appreciate you taking the time to share your kitchen refurbishment experience. We're happy to hear that you found your design consultation, Bally, to be helpful and that the financial aspects were clearly explained. It's also great to know the fitting was completed to a high standard. Thank you again for your valuable feedback. - Scott H

Rated 5 out of 5 stars

Thank Sally for helping me refund and…

Thank Sally for helping me refund and purchase some tiles for my bathroom! You were very helpful and patient in explaining the different size tile options

July 30, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

Hi, Joe. Thank you for taking the time to share your review with us. I'm happy to see that Sally was helpful and patient during your visit. Thanks again for your kind feedback. - Scott H

Rated 5 out of 5 stars

Diane is a great professional

Diane is a great professional, competent and patient. Thank you! :)

July 25, 2025
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Reply from Wickes - Leamington Spa

Hi, Mirela. Thank you for taking the time to share your review with us. We really appreciate your kind feedback. - Scott H

Rated 5 out of 5 stars

Cracking Service from Evan

Really pleased with my visit to Leamington Wickes , needed some advice on where to start with my kitchen and Evan was able to tell me exactly how the process works from start to finish , il definitely be back when its time to design my new kitchen .

July 26, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

We appreciate you taking the time to share your positive experience, Great to hear Evan was able to assist with your kitchen project.-PP

Rated 4 out of 5 stars

Bally was excellent

Bally was excellent! She measured the space, designed and ordered the kitchen within a week. 4weeks later the kitchen was delivered and installed.
Although the kitchen was done on a budget, the kitchen looks professional and useable.
Very happy with the speed and efficiency of Wickes.

May 15, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

Hey Michael, thanks for your positive feedback and I'm glad you enjoyed the service from Bally in our Leamington Spa store throughout your kitchen design, enjoy your new space! - Dylan

Rated 5 out of 5 stars

Excellent quality, great price and a 5-star service.

I am really pleased with my new kitchen. My sincerest thanks to Bally Aulak who led me through every step of the way with her invaluable knowledge. It would have been nowhere near as good if left to my own devices. :-)

Excellent quality, great price and a 5-star service. Many thanks.

December 13, 2024
Unprompted review
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Reply from Wickes - Leamington Spa

Hi Matthew, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Bally in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Wickes Leamington Spa: A True Community Champion

⭐️⭐️⭐️⭐️⭐️

We’re incredibly grateful to Wickes Leamington Spa for supporting our school’s community project to build an All-Weather Activity Area for the children.

At 7am sharp, we received a generous donation of 50 bags of concrete, all arranged with brilliant communication, friendly service, and genuine enthusiasm for what we’re trying to achieve. Their support has given our project a solid (and very literal!) foundation to build on.

This is a fantastic example of a local store making a real impact in its community. We’re so thankful for their help, and fingers crossed, we’ll be able to continue working together as we gather more materials to bring this vision to life.

Massive thank you to Charlie Allen and the Wickes team, you’ve been amazing!

July 23, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

Hey Charlie, thanks for your amazing review, and it makes us proud that Charlie and the WIckes team at our Leamington Spa store could help your school community project! - Dylan

Rated 5 out of 5 stars

Excellent design advice from Katie

Katie Malkowska provided excellent advice on bathroom and kitchen fitting, showing professionalism and empathy towards the customer. She listened carefully to what the customer wanted and spent a long time trying to accommodate their wishes.

July 18, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

Hi Steve, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Katie in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

I couldn’t be happier with y new kitchen

I couldn’t be happier with my experience from start to finish!

From the very first meeting, Bally was absolutely fantastic — not only incredibly professional, but also warm, patient, and creative. She really listened to what I needed, answered all my questions thoroughly, and adapted the design to perfectly suit my space and lifestyle. Her expertise and attention to detail gave me complete confidence in the process.

Then came Kosta, the kitchen installer — what an exceptional craftsman! His work is flawless, and he went above and beyond to make sure everything was installed perfectly. Kosta was efficient, tidy, respectful of my home, and always ready to explain things or adjust when needed. His calm approach and clear communication made the installation stress-free.

Together, Bally and Kosta were an absolute dream team. Their customer support, responsiveness, and commitment to quality were truly outstanding. I genuinely felt cared for throughout, and now I have a beautiful new kitchen that I absolutely love. 💛

Highly recommend them both — great people, great work, and a kitchen I’m proud of every day!

June 16, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

We appreciate you sharing your experience. We're so glad to hear that the design process was easy and that you were pleased with the installer's work. It's wonderful knowing everything went smoothly and that you are happy with your new kitchen. TW

Rated 5 out of 5 stars

Conor was very helpful indeed.

Conor was very helpful, knowledgeable and courteous, and we were impressed by his ‘can do’ attitude and going the extra mile for the customer. We will definitely attend the Leamington branch again.

July 4, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

We appreciate you taking the time to leave us this five-star review. We're happy to hear that our colleague Conor was helpful, knowledgeable, and courteous. We look forward to seeing you again!-GS

Rated 5 out of 5 stars

Nothing special, but......

Nothing special - just a few bags of ballast and some long lengths of wood plus 2 large sheets of plywood for delivery. The assistant (Diane) led me to a separate till and methodically went through the list of my requirements. She double-checked that everything was in stock and asked which day I would like it to be delivered. I paid the invoice and, surprise, everything was delivered as requested. Thank you, Diane

June 30, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

We appreciate you taking the time to share your experience. We're glad the order and delivery met your expectations. It's great to hear that Diane provided a helpful and thorough service. Thank you!
-AF

Rated 5 out of 5 stars

Great customer service!

I was looking for a trellis panel for a climbing plant. I found a decorative trellis panel the right size and it was the last panel left. Without hesitation one of the employees approached me offering the panel I was looking at, at a discount of 50% off due to dink at the bottom, of course I was chuffed to bits and thanked the man very much and off I went to pay feeling very happy! Great customer service, and again thank you so much! :)

July 6, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

We're glad you enjoyed your experience finding the perfect trellis panel! It's wonderful to know our employee's helpfulness and the discount made your day. Thank you for your positive feedback; we appreciate it! TW

Rated 5 out of 5 stars

Bathroom Install

Had the whole bathroom renovated with Wickes and I couldn't be happier with the end result! Many thanks to Katie and the rest of the team in getting it all sorted.

May 15, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

We're happy to hear that you are pleased with your bathroom renovation. We appreciate your positive feedback and thank you for recognising Katie and the teams efforts in completing your project. -LC

Rated 5 out of 5 stars

Great experience

The staff were friendly and very helpful!

June 28, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

Hi Jay, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Top service by the whole team…

Top service by the whole team especially Charlie and Trevor, helped me no end work out exactly what I needed and talked me through different options on constructing a fence at home. Couldn’t recommend enough

June 25, 2025
Unprompted review
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Reply from Wickes - Leamington Spa

We're happy to hear that our team provided top service! It's great to know the advice and options for your fence construction were helpful. We appreciate your recommendation! TW

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