Wickes - Martlesham Heath Reviews 

Just would like to say thank you to Gemma. It had been a long day she found what I needed and took it to the till. What a keeper in that staff team!

Becky was very helpful and friendly

A great service. I must say Gemma from Wickes Martlesham shop is so helpful, anytime I get to shop you fond her with a great smile and always helpful when unsure about product I need to buy. Best service ever, cant get this everywhere so nice to see ppl like Gemma still exist.
I put my hat down. Thanks very much.

Fantastic customer service from Gemma, very friendly and happy to help.

Great service from Gemma! Super helpful xx

Had what I needed. Very helpful and friendly Gemma

Becky made my visit to MARTLESHAM effortlessly easy when joining trade pro.
10/10 for customer service.

The staff in there are very helpful especially Yas, carly and karen and always happy to help 10 out of 10

Gemma is a great asset, very friendly and helpful and makes you feel happy to return.

Know where everything is and a good selection of items. Gemma always attentive, smiling and pleased to help where needed.
Thank you

I was Served by Gemma. Who was very kind and welcoming. She genuinely cared about me whilst I was being served. Asking how I was, having a chuckle as I’d left my wallet in the van. Not a problem for Gemma as she waited for me to get it. She then said hope I have a good evening and saying drive safe.
It’s staff like that, that need recognition. As some of your staff I have come across in various stores clearly don’t want to be there.
Well done Gemma top job.

Gemma went above and beyond to assist us in store, she was highly knowledgeable about the paints we required and her customer service was superb! Bubbly, friendly whilst professional a credit to Wickes!! We will definitely be visiting the store again.

Becky & Darren went out of there way to help me load tiles onto a flatbed trolley and to assist me with setting up a new account. Thank you.

Really friendly customer assistant called Peter - he even put my heavy shopping into my car for me.

Brought a combination lock back that I couldn't open, PETER spent about 10 minutes trying to help me , but still no good. Bought another lock in the end.
Very helpful and Friendly. Just the sort of person you want if you have a problem.

Great service and advice from the day we walked in to the store to the day the kitchen installation was finished. Darrell assisted us throughout, he came to the house to measure up, designed our kitchen but listened to our input and helped us to choose our kitchen, ensuring we had all the furnishings necessary to complete the install. He was extremely patient and professional when I wanted to make changes.i We were told David Arthey was going to do the install, he too came to look at the kitchen space beforehand and advised us what needed to be done in advance. Due to work commitments my husband wasn't going to be there for the installation. Dave was brilliant throughout, he told me what was going to be happening each day and offered his professional advice when necessary. He was punctual, very tidy and had a great attitude to his work and to the team he worked with. My kitchen is amazing and what I thought would be quite stressful was actually made a lot easier by Darrell and Dave. I wouldn't hesitate in recommending them in the future.

Being a tradesman it is important for me to find friendly and helpful staff when visiting DIY stores. This is exactly what you get with Wickes, and staff will go above and beyond the call of duty at my local Martlesham branch. All the staff bar none are fantastic !! Would highly recommend this lovely store !!

I use this store 3-4x a week and very rarely disappointed. Well stocked and staff are always helpful and cheerful. A special shout to Gemma, always jolly and very welcoming even when I've got my young kids following me around the store!
Great overall

Gemma at Martlesham was very professional and helpful. Staff always great here and at the Ipswich branch

Matt and Gemma were absolutely amazing! They took the time to really understand what I needed and made sure I had everything required to decorate my home perfectly. Their knowledge and customer service were outstanding. I couldn’t have asked for a better experience, highly recommended. Thank you