Wickes - Sheffield North Reviews 

169
TrustScore 5 out of 5

4.8

2 Rutland Road, Sheffield South Yorkshire, S3 8DQ, GB


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Rated 5 out of 5 stars

Visited the store after purchasing a kitchen to get matching paint, and other DIY items. Rich and Clare were so helpful and friendly, they made our shopping trip so easy, giving us great advice with w... See more

Company replied

Rated 5 out of 5 stars

At Wickes Sheffield North. Collect order was damaged, but sorted in advance and to satisfaction. Got a parking fine for overstay, but this was sorted efficiently within days. Can't praise staff and st... See more

Company replied

Rated 5 out of 5 stars

Louis has been absolutely incredible! We have an awkwardly small and very uninspiring bathroom and thanks to Louis and his design skills we are super excited to watch our bathroom come to life! Reall... See more

Company replied

Rated 3 out of 5 stars

This review is for the Sheffield Rutland Rd store... I have no problem with the store itself but they really need to sort out their disabled parking bays. The markings have very nearly disappeared s... See more

Company replied


Company details

  1. Hardware Store
  2. Bathroom Supply Store
  3. Kitchen Supply Store
  4. Solar Energy Company

About Wickes - Sheffield North

Written by the company

Quality you can trust

Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.


Kitchens and Bathrooms

If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.


Everything you need

Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.


Wickes Solar

Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.

Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.


Contact info

  • 2 Rutland Road, Sheffield, South Yorkshire, S3 8DQ, United Kingdom

  • +441142752756

4.8

Excellent

TrustScore 5 out of 5

169 reviews

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4.8

All reviews

(169)

14,208 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful and happy to help

I had a very helpful member of staff and he really took his time to help me with something in store for a missing part in my kitchen.
Mike at the Sheffield North store, thank you so much, appreciate your assistance.

June 22, 2025
Unprompted review
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Reply from Wickes - Sheffield North

Hey Deborah, thank you for your five-star review, and I'm glad you enjoyed the service from Mike in our Sheffield North store! - Dylan

Rated 5 out of 5 stars

I’ve redecorated my whole flat from…

I’ve redecorated my whole flat from this store and everyone has been amazing especially Andrea and Mike has also been so helpful and amazing

June 18, 2025
Unprompted review
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Reply from Wickes - Sheffield North

We're happy to hear that you had such a positive experience while redecorating your flat! We appreciate your kind words and are glad that our team was so helpful.
-AF

Rated 5 out of 5 stars

Bathroom renovation consultation

Needed to get my bathroom redone and shopped around for some quotes. Wickes offered an excellent price including installation which can be paid by 0% interest finance over 3 years.

Mr Love was my design consultant who came round for a site visit, measured everything and sat down and took notes of my ideas. Went back in 2 weeks later to see the design and was absolutely impressed. He took me through all the items that will be charged and also the rough timeline of the process. It’s been a delight to have such a talented person on the case and I cannot wait for the bathroom to be finished.

June 16, 2025
Unprompted review
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Reply from Wickes - Sheffield North

We appreciate you sharing your feedback. We are so glad to hear that you were impressed with the design consultation and the options we offer. We're delighted that you had a positive experience and look forward to the completion of your bathroom-GS

Rated 5 out of 5 stars

Item was delivered damaged

Item was delivered damaged, took to my local store, cashier/manager helped me with the issue with no questions - everyone very helpful and very satisfied with the outcome!

June 16, 2025
Unprompted review
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Reply from Wickes - Sheffield North

We appreciate you sharing your experience and are happy to hear that our store team resolved the issue with your damaged item to your satisfaction-GS

Rated 5 out of 5 stars

Julie

Julie was so helpful, sheJulie was so helpful, she went completely out her way to make sure I got exactly what I needed. Thanks Julie

June 10, 2025
Unprompted review
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Reply from Wickes - Sheffield North

Hey Sean, thanks for your five-star review, and I'm glad you enjoyed the service from Julie in our Sheffield North store! - Dylan

Rated 5 out of 5 stars

Absolutely fantastic service today from…

Absolutely fantastic service today from Jaymes. He went above and beyond for us to get our decking boards. He was polite funny and professional and such a gentleman.

May 28, 2025
Unprompted review
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Reply from Wickes - Sheffield North

We appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience in our store. TW

Rated 5 out of 5 stars

The friendliest shop

The friendliest shop . All the staff are so helpful especially Andrea, what a star 🌟.

May 28, 2025
Unprompted review
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Reply from Wickes - Sheffield North

Hey Alison, thank you for your five-star feedback, and I'm glad that Andrea was super helpful throughout your visit in our Sheffield North store! - Dylan

Rated 5 out of 5 stars

Helpful staff

The decking boards I wanted were showing in stock but weren't out on shop floor. Not a quick job to move huge pallets out safely but fantastic service from staff at Sheffield North, especially Michaela and Fanta, who went out of their way to help, found the stock and took time to help me select the ones I needed. Bank Holiday sale price was a bonus too.

May 24, 2025
Unprompted review
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Reply from Wickes - Sheffield North

We appreciate you taking the time to share your experience. We're glad to hear that our staff went the extra mile to assist you in finding the decking boards you needed and that you were able to take advantage of the Bank Holiday sale prices!
-AF

Rated 5 out of 5 stars

Sheffield north team…

Sheffield north team Mike you are amazing from start to finish of us applying for our community help even on the day of collection of our project equipment
Thanks again
Our snake will love amazing hopefully

May 25, 2025
Unprompted review
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Reply from Wickes - Sheffield North

We're so glad Mike in our Sheffield North team could assist your community project from start to finish. We appreciate your kind words, and we hope your snake enjoys its new home!
-AF

Rated 5 out of 5 stars

Visited Sheffield North and Mike…

Visited Sheffield North and Mike assisted me with 100% service 👍. Outstanding customers service. Many thanks Geoff Waring.

May 12, 2025
Unprompted review
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Reply from Wickes - Sheffield North

Hey Geoffrey, thanks for your five-star review, and I'm glad you enjoyed the service from Mike in our Sheffield North store! - Dylan

Rated 5 out of 5 stars

Wickes Sheffield North Community Support

I approached Wickes for community support for some materials to make village fete style games for my son's school PTA to use for fundraising.

Mike at Sheffield North took my call, gave me clear and prompt advice on what I needed to do and with just a few days Wickes had confirmed my application.

Mike arranged a convenient time for me to collect the £50 of materials they kindly donated and Phil at Sheffield North sorted things out when I collected at the store.

All in a great experience abd very generous of Wickes and Mike to support our school.

May 19, 2025
Unprompted review
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Reply from Wickes - Sheffield North

We appreciate your positive feedback! We're so glad we could support your son's school PTA with materials for the village fete games. It's great to hear that the team provided prompt and helpful assistance. Thank you for recognizing our community support. TW

Rated 5 out of 5 stars

Kitchen design

Been to visit Louis today to see our kitchen design . He did amazing . He explained everything and changed the design numerous times till we were happy . He also explained finance options to us . Had a brilliant experience, would definitely recommend

May 17, 2025
Unprompted review
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Reply from Wickes - Sheffield North

Thank you for your kind words and five-star rating. We are delighted to hear about your positive experience and how pleased you are with the design and service you received. We are proud of our team's commitment to providing exceptional customer service and are glad that you found our team member to be so helpful and knowledgeable. We appreciate your feedback and hope you enjoy your new kitchen for many years to come-GS

Rated 5 out of 5 stars

Lucky to have Louie!

I have to say how lucky Wickes as a company are to have someone as special as Louie on your Team!
From day one in April coming to measure for our new kitchen, he has been amazing. Not only is he totally competent and dedicated to his job, he is absolutely spot on with customer care. He has listened to every word we have said we wanted and has the patience of a saint. No question unanswered and an honest answer if he thought he could find something better. Luckily for us he also had a sense of humor!
I really hope my Kitchen is as fantastic as the person who has helped us design it!
Thank You Louie
Diane & Steve

May 5, 2025
Unprompted review
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Reply from Wickes - Sheffield North

Hi Diane, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Louie in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

A Big Thank You to Wickes Sheffield North!

We’d like to extend our heartfelt thanks to Wickes Sheffield North for their incredible generosity and community spirit.

Thanks to a kind donation from Wickes, Willow Park School in Sheffield has received a brand-new storage unit, making a real difference for our pupils with Social, Emotional and Mental Health (SEMH) needs. The unit now provides quick and easy access to the equipment needed for our Forest Schools programme, helping our children engage more independently and confidently in outdoor learning.

A special shoutout goes to Mike Rawson, whose caring nature and excellent communication made the entire process smooth and supportive from start to finish. Mike and his team were incredibly welcoming, helpful, and truly went the extra mile to ensure everything was just right for our pupils.

We are so grateful to Wickes for supporting our school community. Your donation is helping to create meaningful learning experiences for children who need it most.

Thank you, Mike and the Wickes Sheffield North team—you’re amazing!

May 7, 2025
Unprompted review
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Reply from Wickes - Sheffield North

Hi Neil, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with us in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Charlie was really helpful

May 14, 2025
Unprompted review
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Reply from Wickes - Sheffield North

Hey Ahmed, thanks for your positive feedback, and I'm glad you enjoyed the service from Charlie in our Sheffield North store! - Dylan

Rated 5 out of 5 stars

Charlie and Mike were really excellent

May 14, 2025
Unprompted review
Wickes - Sheffield North logo

Reply from Wickes - Sheffield North

Hey Saleh, thanks for your positive feedback and I'm glad you enjoyed the service from Charlie and Mike in our Sheffield North store! - Dylan

Rated 5 out of 5 stars

I had been needing to buy a lawnmower

I had been needing to buy a lawnmower, and it hadn't occurred to me to try Wickes. I had a totally different experience from one of the other retailers where I was feeling overwhelmed with deciding what to buy, with no one about to ask for help, I had grumpily left and happened to drive past Wickes. Harry approached me in the shop, asking if I needed a hand. He advised on the best buy with the fact I am new to gardening and buying my first lawnmower with a medium sized garden. I was starting to get ahead of myself and thinking of buying a hedge trimmer and saw. He showed me some options and recommended I take a picture and have a look on their website. I had taken my dog (another bonus) into the shop so he went and grabbed me a trolley from outside and took my chosen purchase to the till, taking payment. These gestures make such a difference to your customer experience which are sometimes lost when you go to large stores. Wickes is definitely my first choice, from now on, after the great service I received from Harry. (I went with the Mowers
Flymo Speedi-Mo 360C Corded Rotary Lawn Mower which was reasonably priced. I found it straight forward to put together (I'm usually terrible with instructions) and felt most satisfied with my first cut of the grass!)

May 3, 2025
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Reply from Wickes - Sheffield North

Thank you for your kind review and for sharing your positive experience. We are delighted to hear that you found our staff helpful and that you were able to find the perfect lawnmower for your needs. We are especially pleased to hear that Harry went above and beyond to assist you, providing excellent customer service and making your shopping experience enjoyable. We appreciate your feedback and will be sure to share it with Harry. We hope you continue to enjoy your new lawnmower and that you will choose Wickes for your future gardening needs-GS

Rated 5 out of 5 stars

Sheffield North - Fantastic!

The staff and manager at the Sheffield North store have been fantastic. Recently applied for the Community Programme for some materials to make our community plot at the allotment site more accessible - Wickes/Sheffield North store have really helped us out and it will make a massive difference for us. Great customer service and will definitely be my DIY shop of choice for anything else.

May 6, 2025
Unprompted review
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Reply from Wickes - Sheffield North

Hey Jamie, thanks for your positive feedback, and I'm glad that our Sheffield north store were able to help you with your community allotment! - Dylan

Rated 5 out of 5 stars

Bought our fence panels from Wickes

Bought our fence panels from Wickes. Huge thank you to Mike who gave brilliant customer service. Some of the panels on display were slightly damaged, but Mike got us perfect panels from stock, and even offered to help us load them onto our van. Great work Mike.

May 4, 2025
Unprompted review
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Reply from Wickes - Sheffield North

Hi Sarah, We really appreciate you taking the time to provide us with your feedback. We are delighted to hear that you had a positive experience with Mike in our store and that they provided you with useful advice. -AH

Rated 5 out of 5 stars

Great experience with Louis designing…

Great experience with Louis designing the kitchen! Looking forward to the finished product.

April 18, 2025
Unprompted review
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Reply from Wickes - Sheffield North

We're thrilled to hear about your positive experience with Louis. We appreciate your kind words and look forward to seeing the finished product as well.
-AF

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