Thank you so much to Adam Bridges and the team at Wickes - Southampton. They donated and loaded up a trailer load of multipurpose compost for our Forest School Project. All free of charge. So kind and... See more
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The manager James and his assistant Claire were really kind and helpful treating us with respect and courtesy. Solved the issue we raised without any difficulty. Was much impressed with them to the ex... See more
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Do yourself a favour and don’t bother wasting your time. An hour of being lectured about unless they are doing a massive redesign they won’t install- fine whatever. Waited weeks for the ‘quote’ - noth... See more
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I has the assistance from Adam on various occasions at your store in Winchester Road, Southampton. He also loaded my goods into my car, very professional, polite and very kind. I then visited your... See more
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Company details
About Wickes - Southampton
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
271 Winchester Road, Southampton, Hampshire, SO16 6TP, United Kingdom
- +442380515080
4.6
Excellent
147 reviews
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Well stocked
Well stocked, everything I needed to complete my project. Good customer service, staff very helpful, especially a lady called Ingrid, part of the management team I think, who went out of her way to answer a query.
September 5, 2024
Unprompted review
Reply from Wickes - Southampton
Hi Steve, thanks for taking the time to share this feedback, we are pleased to hear that the store had everything you needed and Ingrid was on hand to help, we appreciate you taking the time to let us know. RD
Help in store
I needed some glides for some garden furniture. I had no idea of where to find them in the Southampton store, so I asked at the desk and Charlette took me straight to them. Great customer service!
September 5, 2024
Unprompted review
Reply from Wickes - Southampton
Hi TJ, thanks for taking the time to share this feedback, we are pleased to hear that Charlette was able to point you in the right direction, we appreciate you taking the time to let us know. RD
Click + collect = great!
I did a click + collect at home which was really easy. When I got to the store I told a young lady I was there for my collection. She asked for my name + PIN (I didn't know where this was so she showed me!) she got my order, wished me a good day + off I went! Easy + efficient = great service!
September 4, 2024
Unprompted review
Reply from Wickes - Southampton
Hi There, thanks for taking the time to share this feedback. We are pleased to hear that the team where on hand to help you with your Click and Collect order, we appreciate you taking the time to let us know. RD
Had to return 2 unwanted items and…
Had to return 2 unwanted items and claim a refund. Was guided through the process expertly by Charlette , before she then led me to the new items I required.
Great service.
September 4, 2024
Unprompted review
Reply from Wickes - Southampton
Hi There, thanks for taking the time to share this feedback. RD
Great bathroom planning and service!
We had the bathroom of our dreams planned and fitted by Wickes. Designed by Ben who really listened to what we wanted and planned our perfect bathroom. Nothing was too much trouble and we now have such a wonderful bathroom. Thank you ☺️
September 2, 2024
Unprompted review
Reply from Wickes - Southampton
Hi Becki, thanks for taking the time to share this feedback, we are pleased to hear that Ben listened to what you needed, we are also pleased to hear that nothing was too much trouble, we appreciate you taking the time to let us know. RD
Shower tray update it's been 13 weeks…
Shower tray update it's been 13 weeks now and been told it will be at least another 2 months before it will be fixed, over 5 months to get it fixed and that's if it actually gets done then. Absolutely useless don't go near wickes all you get is excuses and fobbed their favourite is I will find out and get back to you in 7 days USELESS
May 8, 2024
Unprompted review
Reply from Wickes - Southampton
Hi, Richard. Thank you for taking the time to share your review with us. I'm really sorry to learn that your shower tray is yet to be fixed. I have sent you a request for more information, so I can look into this further for you. Thank you again for your valuable feedback. - Scott H
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