We were absolutely delighted, start to finish, with the assistance given us by Deb Mason. She had brilliant knowledge of the products, gave great advice, accurately measured everything and made suitab... See more
Location
Switch locationForegate Street, Madford Retail Park, Stafford Staffordshire, ST16 2QY, GB
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Great kitchen design experience with Deb Mason at Stafford. She possesses great knowledge of the complete range available from Wickes and quickly understood what I needed and produced a CAD design and... See more
Company replied
Deb went above and beyond to fit us in after a glitch in the booking system meant our appointment was missed. Her knowledge of the products and design software is excellent and she made lots of sugges... See more
Company replied
The appointment on Sunday did not take place as the design consultant rang me 2 days before to ensure I book the bathroom installation with Wickes before she can confirm her visit. Also I was warned a... See more
Company replied
Company details
About Wickes - Stafford
Written by the company
Quality you can trust
Wickes is dedicated to providing great value and quality products. That’s because we understand our customers take pride in their work - and so do we. Catering for everyone from kitchen dreamers and first time DIYers to skilled tradespeople.
Kitchens and Bathrooms
If you’re looking for a new kitchen or bathroom, our expert Design Consultants can help bring your dream to life. From design to installation plus all the finishing touches, we have everything you need to create your new kitchen or bathroom.
Everything you need
Whether your next project requires a quick coat of paint or a complete transformation we have everything you need to get going - including materials, tools and advice.
Wickes Solar
Wickes Solar, formerly Solar Fast, brings over 20 years of experience delivering trusted renewable energy solutions across the UK. As one of the UK’s leading solar panel installers, we provide high-quality, efficient solar systems with flexible pricing and expert service.
Our award-winning team and fully insured installers ensure fast installations, often within seven days, plus industry-leading warranties and lifetime system monitoring.
Contact info
Foregate Street, Madford Retail Park, Stafford, Staffordshire, ST16 2QY, United Kingdom
- +441785242833
4.6
Excellent
111 reviews
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Wickes stafford
Bought a bespoke kitchen , quite a few of the goods arrived damaged, scratches, scuffs, dirty marks , had not been painted sufficiently, made my designer aware of this, was assured before buying the kitchen that any damaged items would have replacements sent out , after installing the kitchen I made a list and sent out photos of the items that were damaged on delivery , they have refused to send me replacements and want nothing to do with it now , after spending over £4000 on a kitchen I would like to think the customer service would be a bit higher than usual.
November 13, 2024
Unprompted review
Reply from Wickes - Stafford
Hi Michael,
Thank you for taking the time to leave your review. We are truly sorry to hear about the issues you have experienced regarding the damaged items you received. We understand your frustration and would like to further investigate this matter. We have sent a request for more information via Trustpilot so that we can look into the situation. - FB
New bathroom
My daughter has a bathroom that she loves. We had an excellent design advisor with Lisa Rushby. This was followed with a great team that completed the bathroom both electricians and building company. Thank you for the excellent service and completion of the works.
November 26, 2024
Unprompted review
Reply from Wickes - Stafford
Hi, Sam. Thank you for taking the time to share your review with us. I'm really pleased to see you received an excellent design service from design consultant, Lisa. I'm also happy to see that your installers also provided a great service. Thank you again for your kind feedback. - Scott H
Showers and bathroom flooring
Just had new showers and bathroom flooring fitted. Excellent service from start to finish, starting with Sarah Astley’s superb designs, advice and guidance followed by Graeme Holden’s excellent workmanship. Very impressed with Wickes.
September 27, 2024
Unprompted review
Reply from Wickes - Stafford
Hey Karen, thanks for your amazing review, and I'm glad to learn that Sarah in our Stafford store was excellent throughout your design, and I'm happy also that Graeme was fantastic with the installation, enjoy your new space! - Dylan
Wickes designed and fitted a new En…
Wickes designed and fitted a new En Suite bathroom.
Design consultant Lisa Rushby at Wickes Stafford was brilliant. Knowledgeable, helpfull and professional. Installer Graeme Holden was amazing. Experienced, hard working and skillfull. A joy to deal with. I have no hesitation in recommending them for your home project, large or small.
July 23, 2024
Unprompted review
Reply from Wickes - Stafford
Hello Ian, thank you for sharing your five-star bathroom feedback with us. I'm glad that everything went well, and that Lisa was first class throughout the process. It makes us very proud that you would recommend us going forward, enjoy your new space! - Dylan
My experience with my designer Lisa Rushby
My experience with my designer Lisa Rushby from the Stafford Store was excellent from start to finish, she could not do enough for me as the kitchen was designed for my daughter who is disabled would definitely recommend her to anyone
July 4, 2024
Unprompted review
Reply from Wickes - Stafford
Hi Sheila, Thank you for taking the time to leave your Google review. We're glad to learn about your experience with Lisa and how helpful they have been in designing your kitchen to meet your requirements. We greatly appreciate your feedback and will be sure to pass this on to Lisa. - FB
Outstanding design consultant.
Lisa the design consultant was very professional and quickly understood our requirements. She drew our attention to a number of features that we hadn’t considered and reconciled our uncertainty over the type of worktop. She came up with a suggestion to make the best use of an unused fire place which has proved to be very successful. By the end of the consultation we had detailed drawings of the proposal and accurate images which sold the designs to us. Delivery of the kitchen was promised for the 26th June and was delivered at 07.00 by two very competent men who had the unloading and storage off to a fine art.
June 26, 2024
Unprompted review
Reply from Wickes - Stafford
Hi, S. A. Joseph. Thank you for taking the time to share your review. I'm delighted to learn that your design consultant, Lisa, was very professional during your design appointment, and took the time to understand your requirements. I'm also happy to hear your order was delivered as promised and that the drivers were helpful with the unloading. Thank you again for your kind feedback. - Scott H
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