Wickes - Widnes Reviews 98

I called into the Widnes store to have a look at the kitchens.

I'm very impressed with the store layout and both the kitchen and bathroom ranges.

I purchased some diy items whilst I was there and was served at the checkout by Albie.
He was very polite and helpful and a credit to the store.

I attended the Widnes branch of Wickes to get a proposal for a new kitchen.
I met with design consultant Ben Steels-Chambers.
Ben was an excellent consultant, very knowledgeable of all products and happy to demonstrate various appliances.
He was very helpful, & whilst being mindful of my budget, helped me to select all suitable products.
Thank you

We were planning our new kitchen for the last 6 months. Adding/changing things, had few designs from different companies. And then we come a cross Wickes. We have had a home visit with kitchen designer Lyndsey Matthews. Very professional,polite and customer focused lady! She was so exited and focused on what she was doing for a moment we thought she is planning our kitchen for herself!! Exceptional customer service! We have now ordered our new kitchen and waiting for delivery!
Thank you Lyndsey Matthews!

The communication between the store and the fitters was none existent which meant it went way over the initial estimate!
We were also told we should just pay off the finance with an O% credit card to save paying interest but the finance company doesn't except interest! I don't honestly believe any of this was malicious just really poor salesmen ship. I would not go back to wicks!

We needed a new bathroom and had an idea how we wanted it to look. That’s the limit of our knowledge! Lyndsey Matthew’s was amazing, she came to our home to measure up, she was polite informed and creative. Really helping our vision come to life, we even tried to change her design but soon reverted back, she knows what looks good and what will work in your space!! Thank you so much, you made the process a dream. Now we await fitting, absolutely confident we can call on you if needed!

Ben Steels-Chambers at Wickes Widnes was very helpful, informative and gave some great reccomendations for creating our perfect bathroom. Amazing experience overall at this Wickes, would reccomend!

Just been to Wickes in Widnes.

I had excellent customer service from Phil. A very helpful and knowledgeable gentleman.

Thanks.

Carl B.

Big thank you to Brian in the Widnes store for all his help selecting wall mouldings - a credit to the Wickes business!

Fantastic Design, advice and support from the team at Wicks in Widnes. Special shout out to Hayley B who provided superb advice and ideas for the design and installation and was always fully available to quickly resolve any issues encountered, absolutely superb service. We are very happy with the finished kitchen. Wicks take care of all aspects from design, delivery and installation, thoroughly recommend.

My kitchen designer Hayley at Widnes was amazing. Very pleasant and really listen to what I wanted and worked with me to get my dream kitchen in the price I had set myself. I would definitely recommend Widnes store and Hayley for your kitchen design. Can’t comment on kitchen yet as it’s pending fitting. I will add review post fit. Many thanks 👍🏻

Great staff at the Widnes branch. . Customer service is amazing. . Thanks Ben! My new kitchen is beautiful and the fitters were excellent!

Angela from the widnes branch was brilliant helped me out greatly many thanks,

I purchased a tin of paint £10 00 special offer ,however i have been charged £48 00 no one can resolve thus despite my bank telling me about the amount taken! I now have to go to the bank get a statement as proof of payments taken despite the fact I have all invoices on my phone .its not easy for me to get to a bank then go to a store so I would not recommend this store at all !

Very good. Employee named Alex was extremely helpful, I hope he gets his ton of biscuits!!

Just wow absolutely clean and staff very friendly

In a hurry, weather dreadful. Kevin, Store Manager of Wickes Widnes, could not have been more helpful. Not only did he patiently help me to find the items I was looking for (a very specific number of paints, in particular size tins), but he helped me carry them out to the car, and then ensured they were stored securely in case of spillage. Very much appreciated.

Phil Jones at the new Southport store measured up our kitchen a couple of weeks ago then we visited him in store today. He listened to our ideas and made suggestions that we hadn't thought about. He showed us around the kitchen showroom to help us make decisions about the type of kitchen we wanted and helped us choose what would work for us. 2 1/2 hours later, we had printed pictures of what our new kitchen could look like together with a full breakdown of the costs. So far, we are very happy with the service we have received. We would highly recommend Wickes.

Brought stuff back we had over ordered and gave us a gift card as the 30 day thing had expired. Very helpful and friendly

From the first day we sat down at the Wickes store in Widnes with our kitchen designer Lyndsey Matthews everything has ran like clockwork.
Following some previous work that we had that was extremely poor Lyndsey assured us that this would not be the case and as she told us way back in February, she was involved every step of the way.
Our kitchen was installed in September and the two fitters Andy & Andy were excellent!! I would absolutely recommend Wickes and especially Lyndsey😊👌👌5 Stars for her and those two fitters she chose for us.

Ordered some flooring in store for same day delivery, it arrived at the customer's house half an hour after I got back there! 5 Stars!!!!!