Wanting a puncture proof tyres for our cube Kathmandu e-bikes, that can cope with the South Wales mud this winter. Went on to AI and they suggested Schwalbe Smart Sam Plus Double Defence GreenGuard Re... See more
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Online retailer of bike parts, clothing and accessories from market leading brands including: Shimano, Sram, Continental, Schwalbe, Castelli, MET, Lazer, Hope and many more. Founded in 2017 we originally were an online only store however in January 2024 we opened our Longtown shopfront, additionally providing servicing and repairs.
Contact info
Wolf Cycles, Unit 1 & 2 Borders Business Park, Longtown, Cumbria, , CA65TD, Longtown, United Kingdom
- 01228472270
- sales@wolfcycles.co.uk
- www.wolfcycles.co.uk
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Superb service and customer care
I ordered some MTB tires for an excellent price, which arrived promptly within a couple of days. When I came to fit them a week later, I discovered one of the tires was faulty which I reported to customer services. Within 48 hours I received an e-mail saying that a replacement tire had been sent out. The customer service and support I received from this company has been superb. They will definitely be my go to online supplier for bike supplies from here on in and I would highly recommend Wolf Cycles to anyone.
I have purchased multiple items from…
I have purchased multiple items from this store, super quick delivery so was very impressed.
I’m local so have been in to the shop a…
I’m local so have been in to the shop a couple times as well as ordered off the website. Great service and really quick
Ordered some Shimano s-phyres and was a…
Ordered some Shimano s-phyres and was a bit nervous as I hadn't used wolf cycles before and they are an expensive pair of shoes but turned out to be an excellent choice
Delivered swiftly and best price I could find for the size/colour
Had a query about delivery which was answered same day so communication was good
Just got some cleats as well which were way cheaper than anywhere else and also delivered within a couple of days
Many thanks Alex
Well worth a look...
Ordered a Miche cassette on the Monday and was initially concerned as I didn't receive a confirmation email. I needn't have been. Cassette was delivered promptly on Thursday. Great prices too. Would highly recommend checking them out.
Ordered a MET helmet 2 days ago
Ordered a MET helmet 2 days ago. Arrived today well packaged. Looks like a great piece of kit and can’t wait to see my son open it on Xmas day.
Glad I found Wolfcycles on the internet, will certainly look there again in the future. Great pricing and customer service. Thanks Alex
swisstop brake pads
bought some swisstop brake pads, arrived quickly. very happy with them, will come back again!
Best prices about, Top quality service 👌
Bought some protein powder and a X11 chain, Great prices, super fast free delivery came next day. Top customer service! Will be buying again in future.
Bought a tyre from them and it was…
Bought a tyre from them and it was delivered without issue.
Outstanding Service
Messaged Alex regarding helmets, he was very quick to respond and I arranged to go and try a couple on, the guys at the warehouse were very helpful and I came away with a MET Parachute mcr. Outstanding service.
Thank you 🙏
Fantastic Turbo Trainer, Great Service From Wolf Cycles
I ordered the Saris Mag Turbo Trainer from Wolf Cycles. The item was shipped before the scheduled date, with tracking.
A fantastic trainer, it was very simple to set up. It is a solid, sturdy system and steady under use. The resistance settings are easily adjusted. The trainer can also be easily linked to Zwift through the cadence/ speed sensor that comes with the trainer.
The trainer is complete bargain for the price.
I would highly recommend the trainer and the services of Wolf Cycles for anyone.
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