Wolf Cycles Reviews 158

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive pricing, often finding products at the best rates available online, which makes them return for future purchases. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving the next day, often with free shipping options. Reviewers also appreciate the quality of the products, noting that items are well-packaged and are genuine parts. The overall service, including easy online transactions and helpful pre-purchase advice, contributes to a highly positive customer experience.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, frequently highlighting prompt and fast delivery times,... See more

Price

Users describe positive interactions with price, consistently finding competitive and low prices for various... See more

Product

Customers had positive experiences with product, often finding items like bike tires and Castelli gear at the... See more

Order

Reviewers highlight positive aspects of order, often praising the ease of the ordering process and the... See more

Service

People report positive experiences with service, often highlighting its promptness and dependability,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wanting a puncture proof tyres for our cube Kathmandu e-bikes, that can cope with the South Wales mud this winter. Went on to AI and they suggested Schwalbe Smart Sam Plus Double Defence GreenGuard Re... See more

Rated 5 out of 5 stars

Ordered a couple of pairs of tyres and some smaller items. This was my first order and it duly arrived next day with free delivery due to order cost. The prices were very close to some european outlet... See more

Rated 5 out of 5 stars

A very quick and easy online transaction with everything I needed available and at a great price. I received the items within 48 hours and they were well packaged. First time using the store but alre... See more

Rated 5 out of 5 stars

I phoned for advice before making a purchase, hoping to surprise my husband but unsure where to begin. The gentleman I spoke to was incredibly helpful, explaining clearly which type of tyre inserts I... See more


Company details

Written by the company

Online retailer of bike parts, clothing and accessories from market leading brands including: Shimano, Sram, Continental, Schwalbe, Castelli, MET, Lazer, Hope and many more. Founded in 2017 we originally were an online only store however in January 2024 we opened our Longtown shopfront, additionally providing servicing and repairs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

158 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.9

All reviews

(158)

68 reviews in the last 12 months

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Rated 5 out of 5 stars

Superb service and customer care

I ordered some MTB tires for an excellent price, which arrived promptly within a couple of days. When I came to fit them a week later, I discovered one of the tires was faulty which I reported to customer services. Within 48 hours I received an e-mail saying that a replacement tire had been sent out. The customer service and support I received from this company has been superb. They will definitely be my go to online supplier for bike supplies from here on in and I would highly recommend Wolf Cycles to anyone.

January 21, 2023
Unprompted review
Rated 5 out of 5 stars

Ordered some Shimano s-phyres and was a…

Ordered some Shimano s-phyres and was a bit nervous as I hadn't used wolf cycles before and they are an expensive pair of shoes but turned out to be an excellent choice
Delivered swiftly and best price I could find for the size/colour
Had a query about delivery which was answered same day so communication was good
Just got some cleats as well which were way cheaper than anywhere else and also delivered within a couple of days
Many thanks Alex

June 10, 2022
Unprompted review
Rated 5 out of 5 stars

Well worth a look...

Ordered a Miche cassette on the Monday and was initially concerned as I didn't receive a confirmation email. I needn't have been. Cassette was delivered promptly on Thursday. Great prices too. Would highly recommend checking them out.

February 24, 2022
Unprompted review
Rated 5 out of 5 stars

Ordered a MET helmet 2 days ago

Ordered a MET helmet 2 days ago. Arrived today well packaged. Looks like a great piece of kit and can’t wait to see my son open it on Xmas day.
Glad I found Wolfcycles on the internet, will certainly look there again in the future. Great pricing and customer service. Thanks Alex

December 3, 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

Messaged Alex regarding helmets, he was very quick to respond and I arranged to go and try a couple on, the guys at the warehouse were very helpful and I came away with a MET Parachute mcr. Outstanding service.
Thank you 🙏

June 24, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic Turbo Trainer, Great Service From Wolf Cycles

I ordered the Saris Mag Turbo Trainer from Wolf Cycles. The item was shipped before the scheduled date, with tracking.
A fantastic trainer, it was very simple to set up. It is a solid, sturdy system and steady under use. The resistance settings are easily adjusted. The trainer can also be easily linked to Zwift through the cadence/ speed sensor that comes with the trainer.
The trainer is complete bargain for the price.
I would highly recommend the trainer and the services of Wolf Cycles for anyone.

December 9, 2020
Unprompted review

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