WPS is a slick streamline service. I use them for exporting good all around the world & there is always an immediate response from the team if i have an issue. They also offer very competitive shippin... See more
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Review summary
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Great customer service. I needed to send an international consignment and there was an issue with the address. This was dealt with by the WPS office and the consignment got there on time
As always the parcel reached its destination. Though US closedown slow down the process but it was no fault of world wide parcels
I cannot fault this courier service I have been using for a while now. There is absolutley nothing I can fault them. There service is outstanding. You won't be disappointed
Company details
Information provided by various external sources
Send Parcels Worldwide. Cheap Parcel Delivery Service and parcel delivery to Europe, Asia, USA.
Contact info
Unit 15 Glenmore Business Park, Castle Road, ME10 3FX, Sittingbourne, United Kingdom
- 0208 310 1362
- email@worldwide-parcelservices.co.uk
- www.worldwide-parcelservices.co.uk
3.9
Great
4K reviews
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This company invites their customers to review, whether positive or negative
Replied to 37% of negative reviews
Typically replies within 24 hours
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I have couriered my parcel almost 80 kg on 1st July 2024 and been promised that I will get delivery in UK in 7 days... No response from their end, They not sharing exact tracking I'd, never picked up
I have couriered my parcel
July 7, 2024
Unprompted review
USA delivery
Great service again. Collected as advised, delivery to USA within 4 days, absolute brilliant service.
June 13, 2024
Unprompted review
Disgraceful
Disgraceful, shamefful,money taking service wih no experienced, rude customer service.
Been told to pay extra fees when collected parcel.Everything was prepaid,parcel was perfectly fine with stuff I mentioned, so they still asked to pay double price of parcel when collected saying its government extra fees which wasnt!!! Scam and shameful service, Disgraceful ppl on email as phone wasn't working at all.
Never again!Clearly says extra fees from upc bot government fees,stop twisting cat tail and face this I have last invoice, there was not even attempt to help regardless from your service at all!
June 13, 2024
Unprompted review
Reply from Worldwide Parcel Services Ltd
Hi,
What you are being asked to pay is customs fees which are applicable on almost everything sent out of the UK. When you first come to our website there is pop-up warning that the recipient will have charges to pay and it also says it on your invoice.
You are blaming us for your own failure to read what is right in front of you.
Not many "scam" companies operate for 17 years and have customers who have sent thousands of parcels with them.
In future, we recommend read the information when you are prompted to before sending parcels and throwing unwarranted insults about.
Regards,
Richard
Great service easy to use online…
Great service easy to use online booking system plus competitive pricing - what more can you want!
May 19, 2024
Delivered with care
May 18, 2024
Parcel to France
Sent a parcel to France. Easy service to use, notified of parcel progress along the way. Parcel arrived safely and in good time.
May 3, 2024
Great service as always
Great service with simple to use system. Reliable as always, we would definitely recommend WPS.
May 1, 2024
Reliable company to use
The cost to send documents to the US was reasonable.
They were picked up on time and delivered within 3 days.
I was able to track my documents and see when it had been delivered .
I would definitely use their services again
May 1, 2024
Good customer service.
Even though our parcel did not get delivered ( through no fault of WPS), I felt they tried their very best to resolve our problem. Would recommend on that basis.
April 22, 2024
We have used Worldwide parcel before
We have used Worldwide parcel before, and don't remember the listing of goods being so indepth but the overall experience was fast, efficient and reliable. Our parcel, which we sent to Switzerland, didn't take long and everything was intact. We will definitely use Worldwide Parcel again.
April 15, 2024
Highly recommended
Easy website to use - great service - great prices and really helpful customer services
April 16, 2024
I have evidences to show WPS are scammers ⚠️🚩
Avoid this company at all costs, they will keep your money and will never respond to your emails. I have all type of evidences to support this negative feedback.
Avoid this company, you don’t want to be scammed by them.
April 19, 2024
Unprompted review
****DO NOT BE FOOLED BY THE GOOD…
****DO NOT BE FOOLED BY THE GOOD REVIEWS****
DO NOT USE UPS IF SHIPPING TO THE PHILIPPINES!!.
YOUR BOX will end up in a warehouse and held for a *RANDSOM* and even when you pay it you still may never see you're items again.
This company is taking huge profits from doing this.
Many people's items have gone (mysteriously missing) DO NOT SEND SMART PHONES OR WATCHES.... it dose not matter how well you package your goods.
The locals in the warehouse will claim they have to *destroy* the parcel...
When in reality the parcel is NOT destroyed .. it is opened and the items are STOLEN and sold for profit or personal use.
Evidence of this has been proved from hiding smart tags in places in the box and on items where the theifs cannot see them on certain items... when the items have been tracked on GPS they have ended up in markets and second hand shops.
Do not trust this company.... find another way... somehow. Just stay away from this one.
***NICE REPLY UPDATE***
PROFESSIONAL REPOSNCE YOU GOT THERE MATE. LITTLE WEASEL KEYBOARD WARRIOR YOU ARE.
YOUR COMPANY IS A SHAM... A TOTAL AND UTTER SHAM. AND IF YOU'RE CUSTOMERS NEW WHAT YOU WHERE UP TO THEY WOULD BE STAYING WELL AWAY FROM YOU.
****DO NOT USE THIS COMAPY*** FOR ANYTHING.. ((STAY WELL AWAY))
April 26, 2024
Unprompted review
Reply from Worldwide Parcel Services Ltd
This customer didn't realise that the recipient has to pay taxes and duties on overseas shipments, even though it was clearly stated on his invoice instructions. He also thinks that customs will keep the item details secret from the the recipient if they are a gift!
Holding your parcels until duties and taxes is paid is pretty standard practice worldwide and is not "holding your parcel for ransom".
I'm sure theft occasionally happens, its not a perfect world, but the couriers we use have a loss rate of probably 1 in 10,000.
Idiotic comments about us making loads of money from this are untrue as we only get paid carriage, Philippine customs do not pay us commission on duties and taxes!LOL!
Rest assured, we have been in business 17years, shipped a million parcels and still have customers that have used us from the beginning.
Although the delivery address will not use again. was…
Although the delivery address was correct it still took 10 days to deliver the parcel to Sri Lanka when it was advertised as 3 days. The Sri Lankan agent was notified 3 times by the person receiving the parcel but on each occasion the additional information was not added to the instructions.
April 9, 2024
Best service ever
Best service ever. Been sending parcels to my son in USA for 22 years with various other companies. Sometimes problematic with delays and losses.
No issues , no delays,no excuses. Just great service. What they say is what you get. Well done !!
March 20, 2024
1-No phone nr
1-No phone nr.
2-answers email very slow
and takes very long tillits being able to track
March 21, 2024
No five star as there was some delay
No five star as there was some delay. Driver said he did not need 3 +1 copies of paperwork but I insisted he took them.
Service ok but in the past has been excellent ( different carriers ?)
March 20, 2024
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