Yark Beds Reviews 250

TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

I bought a Yark bed at the peak of the pandemic in 2021. After lots of research I decided to go with Yark. This is completely an independent review from a happy satisfied customer. Delivery w... See more

Rated 1 out of 5 stars

Despite emailing them and filling in their contact form on their website multiple times over the last two years including the last couple of months (since new owners took over), noone responds. Awful... See more

Company replied

Rated 4 out of 5 stars

Love the bed! Quality is amazing and exactly what we wanted. Great that you can design your own. Delivery and communication was brilliant also. Shipped in numerous boxes so easier to manoeuvre up stai... See more

Company replied

Rated 4 out of 5 stars

We absolutely love our bed! Delivery was spot on and communication clear. The bed itself was relatively easy to put together but was definitely a two person job and the instructions around the middle... See more

Company replied

Company details

  1. Bed Shop

Written by the company

Design your fabric bed from £397 and choose when you want it delivered. Huge selection of fabrics, size and storage bed options to suit your requirements.


Contact info

3.3

Average

TrustScore 3.5 out of 5

250 reviews

5-star
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1-star

No history of asking for reviews

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Rated 4 out of 5 stars

Good quality bed

Good quality bed
I'm pleased with the quality of the bed and the fabric and the delivery process was smooth.
The only reason I took a star off was because we found it quite difficult to put the ottoman bed together. It took a lot longer than suggested. It is also a lot harder using just a screwdriver and not having any electric tools - it was frustrating watching the video which used an electric screwdriver or drill! With the ottoman bed there were also a few holes that weren't pre-drilled which was a pain.

March 9, 2021
Yark Beds logo

Reply from Yark Beds

Thanks so much for your feedback and we really appreciate it. Glad to hear the process was smooth and you loved the whole experience.

We'll bear that in mind about future assembly videos and thanks for letting us know.

Thank You
Yark Support Team

Rated 5 out of 5 stars

It is exactly what we wanted and expected

We couldn’t be happier with the ordering experience and the bed is incredible! We placed our order with ease online, it arrived when they said it would, assembled like the video described and is exactly what we wanted and expected. We sent a few questions via Instagram DM and they were answered in minutes - literally no complaints!

March 9, 2021
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Reply from Yark Beds

David, we said don't embarrass us at work!

Thanks so much for your review and we're so happy you love the quality and ease of everything. Great to hear our team could help you out.

Now get back to binging 📺 box sets in bed.

Thank You
Yark Support Team

Rated 5 out of 5 stars

Quick delivery

Quick delivery, easy to put together and very comfortable.

March 8, 2021
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Reply from Yark Beds

It's always nice to recognised 😍 . We're chuffed you loved the whole experience and thanks for leaving a review.

Thank You
Yark Support Team

Rated 5 out of 5 stars

I am happy with the bed

I am happy with the bed, it is pretty and exceeded my expectations, will order again for another room

March 8, 2021
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Reply from Yark Beds

Hey Ike,

Thanks so much for taking the time to leave a review, we really do appreciate it.

Glad we exceeded your expectations and that you love the bed you've designed. You know where to find us when you're doing up the spare bedroom.

Thank You
Yark Support Team

Rated 4 out of 5 stars

Love the bed!

Love the bed! Quality is amazing and exactly what we wanted. Great that you can design your own. Delivery and communication was brilliant also. Shipped in numerous boxes so easier to manoeuvre up stairs etc. Building the bed was a bit of an issue and took a while due to the instructions, included a video which was brilliant but we ordered an ottoman bed which required us to drill our own hole in the headboard which was a slight issue and caused a delay with building so just be prepared if you order the ottoman style

March 3, 2021
Unprompted review
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Reply from Yark Beds

Hey SF,

Don’t embarrass us at work 😉 but seriously thanks so much for your review, it really means a lot to us.

We’re so glad you’re loving the quality and the whole Yark experience. It’s what we’re here and to take the faff out of buying a bed.

The headboard isn’t pre drilled because you design your own bed, so lots of components go into each other but it’s super easy to assemble that part.

Thank You
Yark Support Team



Rated 5 out of 5 stars

Beautiful bed

Beautiful bed. Really great quality. It’s incredibly heavy so it was a nightmare getting it up two flights of stairs but the bed is packaged in three different boxes which helps a little with this! Colour and fabric is lovely

March 3, 2021
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Reply from Yark Beds

Hey Mj,

Thanks for taking the time to share your review, we really do appreciate it.

Our beds are naturally heavier, not because we like them heavy, just simply because we use a better grade of wood, more foam and thicker, weightier fabrics than anyone else at this price point. And we're not shy about telling anyone. It's all part of our quality promise.

But in all seriousness, we're so happy you love your bed and the fabric quality.

Thank You
Yark Support Team

Rated 5 out of 5 stars

Great experience

Great experience.
Arrived on time. Delivery was no problem. Ensemble was very straight forward. I had an issue so messaged over Facebook and recieved a response within a few minutes which solved my problem (I had the side panels on the wrong sides)
Very happy. Great bed

March 2, 2021
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Reply from Yark Beds

And now we're blushing!!

Thanks so much for your feedback and we're so chuffed you're loving your new bed. Glad to hear assembly was super easy and we could sort your issue out so quickly.

Thank You
Yark Support Team

Rated 5 out of 5 stars

Very happy with my purchase from Yark…

Very happy with my purchase from Yark beds . Next day delivery , very polite delivery man . More than happy with quality and easy put together .
Would have no hesitation in recommending them

March 2, 2021
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Reply from Yark Beds

Hey Jeanette,

Thanks so much for taking the time to leave us a review, we appreciate it.

We’re so happy that you love the quality and the Yark experience lived up to your expectations.

When you’re next in the business of bed buying, give us a shout.

Thank You
Yark Support Team

Rated 5 out of 5 stars

Lovely bed, great quality. Amazing delivery service

The ordering process was simple and straightforward. I was emailed and texted to let me know the status of my order. I ordered the bed on the Thursday, to be delivered on the Saturday. Courier emailed to let me know a delivery timeframe the night before. Detailed tracking was available to let me know how many stops away they were. Bed arrived exactly on time.

The bed was easy enough to put together using the instructions provided, though we did use the instruction/assembly video for a couple of bits. I’d say it took us about 2 hours to assemble. The bed feels very sturdy and solid, and great quality.

I will say the bed is extremely heavy (I bought the double ottoman with the tall headboard). This does suggest the quality is good, but do bear it in mind. We had to take all the pieces out of the boxes downstairs, and take each piece upstairs individually (couriers can’t take to room of choice due to Covid). Also once fully assembled, it’s pretty impossible to move. So assemble it exactly where you want it.

I’m just hoping it won’t be too difficult to disassemble, as we are due to move at some point and would love to be able to take the bed with us :)

March 2, 2021
Unprompted review
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Reply from Yark Beds

Hey EL,

We’re so happy that we met all your expectations and you loved the whole experience. Bed buying, doesn’t have to be a faff!

Our beds are slightly heavier than the norm, simply because we pack it with double the amount of foam, thicker wood and weightier fabrics. It’s part of our quality promise.

Thanks so much for your feedback, we appreciate it.

Thank You
Yark Support Team

Rated 5 out of 5 stars
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Reply from Yark Beds

Hey JJ,

Thanks so much for your feedback and glad it looks 😍 in your new 🏠. Every home deserves a new gorgeous bed!

Thank You
Yark Support Team

Rated 5 out of 5 stars

Excellent bed

Excellent bed. Great quality. Despite receiving the wrong headboard the team acted quickly and a new one was delivered in no time. The delivery guys were also amazing Very pleased with the service but most of all my new bed. Happy as Larry. 😎

February 24, 2021
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Reply from Yark Beds

Richard or Larry 😂, we love it. Thanks so much Richard for your feedback, we really appreciate it.

Glad we fixed your issue quickly and that you're free to binge TV box sets in bed. Chuffed you're loving the quality, it is sky high..

Thank You
Yark Support Team

Rated 5 out of 5 stars

Great bed

Great bed , speedy service.
Arrived when it said it would . Easy to assemble!

February 24, 2021
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Reply from Yark Beds

✅ Promised what we said
✅ Great quality
✅ Quick and easy to assemble.

Thanks so much Melanie for your feedback, we appreciate it.

Thank You
Yark Support Team

Rated 5 out of 5 stars

Excellent quality

We bought an ottoman base bed, great quality and delivered in record time. Fully recommend!

February 24, 2021
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Reply from Yark Beds

Hey Supriya,

Thanks for your feedback and chuffed you're loving the quality of the bed plus that we got it delivered on a day that suits you. After all, everything we do is around you.

Thank You
Yark Support Team

Rated 5 out of 5 stars

100% 5 ***** rating from me

100% 5 ***** rating from me !
Ordering to delivery was flawless.
Communication following confirmation of order through to informing me of the courier, the tracking information and date and time of when it was due to arrive.
The courier company were also equally amazing, communication, phone calls before they arrived, carrying it up two flights of stairs for me, they were amazing.
The bed quality is outstanding, I built it myself with just a screwdriver, it took me longer to taken everything out of the box as the packaging is that strong! The bed is stunning and the fabric is excellent. I ordered through Instagram too and the pictures do not do these beds any justice.

February 24, 2021
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Reply from Yark Beds

Hey Sam,

Thanks so much for your feedback and review!!

We like to pack your bed properly to make sure it's protected in transit. Glad you love the fabric and the quality of the bed. Something that looks even better in IRL 😍.

Thank You
Yark Support Team

Rated 5 out of 5 stars

Lovely, solid ottoman bed

After loads of research, I went with Yark for our new ottoman bed. I was a little nervous about going with a smaller company (compared to the usual bed companies) but the experience was great. Delivered quickly, by friendly delivery team, I'm so pleased with the bed I wanted an ottoman with a solid base (many have just a sheet) and this is what it has. Light grey material is lovely and headboard really completes the look. Attentive customer service team answering questions really quickly. Very happy!

February 18, 2021
Unprompted review
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Reply from Yark Beds

Hey Victoria,

Thanks so much for your review, we appreciate it 🙌.

Those light grey fabric storage boards make all the difference, and make sure nothing ever needs to touch the floor. Perfect for treating it like a 2nd wardrobe, right?

Thank You
Yark Support Team

Rated 1 out of 5 stars

Very unhappy with purchase

We bought a bed about a year and a half ago now and still regretting it. Had problems with various things including inaccurate instructions, inaccurate description of height, bottom boards didn’t fit properly and were stained, frame dips in the middle and has no support legs or T- bar. Ultimately this has been the biggest problem. The bed dips in the middle. We bought a new mattress then sent it back thinking it was dipping in the middle only to realise that it was actually the bed. We wanted to return it for a refund but didn’t have the original packaging and the return cost was excessive. I sent numerous emails and photos to Yark asking for help and a resolution. They finally gave us a small refund but the fact remains that we have a bed which is not functional and has caused my husband’s arthritis to get significantly more painful. He has been seeing a physio who asked about his bed and suggested it could be a major contributor! After several months I contacted them again and they said they would send a new slat frame to see if that would solve the problem but it has never arrived. It was going to be a huge hassle disposing of the faulty one too! I put it down to COVID initially as this was just before lockdown but a year later it still hasn’t arrived. I have had to use the bottom boards to put on top of the frame and under the mattress to make the bed not dip in the middle. It is an improvement but now it is so heavy that it needs two people to open the ottoman part to get things from inside. It wasn’t the cheapest bed by any means and we couldn’t justify just disposing of it and buying another one. We have just bought a £250 double ottoman from Argos for our son which does not have any of these problems, has a support for the middle bar and makes us wish we hadn’t trusted Yark who had few reviews at the time and no Trustpilot presence. This is why I am writing this now as although we noticed issues straight away, I want to point out that nothing has changed and we are still stuck with a defective bed months later. I rarely write reviews or complain about purchases but this one has been a huge mistake. Anyone planning to buy should be aware that this could happen.

February 17, 2021
Unprompted review
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Reply from Yark Beds

Hey GR,

Thanks for your review and we’re sorry to hear your experience wasn’t good.

We haven’t experienced issues with our slat frames but we have made significant improvements across our products. Some are small tweaks, others are big as we’ve always got to keep improving.

Our ottoman can be lifted by 1 person and they’re designed in a way for every day living. If you want to send across your issues to help@yarkbeds.com our team will be able to help you out and get your issue resolved.

Thank You
Yark Support Team

Rated 5 out of 5 stars

Great bed, so glad we chose Yark

Such good quality, really sturdy solid bed and a very reasonable price. Parts are good quality, not cheap tatt. Looks twice as expensive as it was. Delivery super quick, took a few hours to build (one person) and a few small adjustments needed. Emailed customer service and got a response with helpful, friendly advice after a couple of hours (it was our error, the base boards weren't fitting but we adjusted the sideboards and voilà, perfect). Spent ages choosing which company to order from and in the end didn't trust the quality/service from the "insta-companies" and would rather pay a fraction more for a reliably good product with fab reviews (how bad can it be if the only criticisms about Yark is their assembly instructions?). Would definitely recommend, 10/10. Thank you!

February 16, 2021
Unprompted review
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Reply from Yark Beds

Hey Lucy,

Thanks for your feedback and review. Glad we’ve met all your expectations and help you out when needed.

We’ve recently improved all our instructions and have moved to video format, which we’ve received great feedback from.

We’re so happy that you love what you’ve created. Waking up is gonna be real hard.

Thank You
Yark Support Team

Rated 4 out of 5 stars

We absolutely love our bed

We absolutely love our bed! Delivery was spot on and communication clear. The bed itself was relatively easy to put together but was definitely a two person job and the instructions around the middle support bar could be improved slightly, think it needs to be clear that you are expected to drill through the fabric to install the middle support. The video instruction idea was great but maybe a few close ups and stills could improve the useability. All in all, the process was good and the bed frame itself is fantastic! Sturdy, stylish and sleek. We’re really happy and would definitely buy from Yark again.

February 13, 2021
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Reply from Yark Beds

Hey Kylie,

Thanks so much for your feedback and we're so happy that you love your bed.

We don't pre drill that section because so many components go into each other for other bases. For example, customers who design a drawer or standard base, don’t need that part. So we took the decision not to pre drill that part, but a simple screw driver can work.

So glad that you love what you’ve created and hopefully we’ll see you again soon.

Thank You
Yark Support Team

Rated 5 out of 5 stars

Lovely bed I am so happy with it

Lovely bed I am so happy with it! It was pretty easy to put together although the instructions could have been clearer in places

February 12, 2021
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Reply from Yark Beds

Hey Holly,

Thanks so much for your feedback.

That video instruction video really does help guide you through it and glad it worked for you.

Enjoy bed and keep binging TV box set in bed.

Thank You
Yark Support Team

Rated 5 out of 5 stars
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Reply from Yark Beds

That's amazing and we're chuffed for you.
Now give it the love it needs and use it as a 2nd wardrobe 🙌.

Thanks once again Danielle for your feedback.

Thank You
Yark Support Team

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