Yark Beds Reviews 250

TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

I bought a Yark bed at the peak of the pandemic in 2021. After lots of research I decided to go with Yark. This is completely an independent review from a happy satisfied customer. Delivery w... See more

Rated 1 out of 5 stars

Despite emailing them and filling in their contact form on their website multiple times over the last two years including the last couple of months (since new owners took over), noone responds. Awful... See more

Company replied

Rated 4 out of 5 stars

Love the bed! Quality is amazing and exactly what we wanted. Great that you can design your own. Delivery and communication was brilliant also. Shipped in numerous boxes so easier to manoeuvre up stai... See more

Company replied

Rated 4 out of 5 stars

We absolutely love our bed! Delivery was spot on and communication clear. The bed itself was relatively easy to put together but was definitely a two person job and the instructions around the middle... See more

Company replied

Company details

  1. Bed Shop

Written by the company

Design your fabric bed from £397 and choose when you want it delivered. Huge selection of fabrics, size and storage bed options to suit your requirements.


Contact info

3.3

Average

TrustScore 3.5 out of 5

250 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

5 stars

Super quick delivery. Very easy assembly, bed looks 10 times the price we paid. Will defo recommend to everyone

February 12, 2021
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Reply from Yark Beds

Hey Jessica,

Thanks for your feedback, we appreciate it.

We're so chuffed you're loving your bed, it's hard not to though 😍. Glad we met all your expectations and thanks once again.

Thank You
Yark Support Team

Rated 5 out of 5 stars

Really impressed with the quality and…

Really impressed with the quality and the speed of delivery, instructions could be clearer but your youtube video is a great addition.

February 12, 2021
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Reply from Yark Beds

Hey Natalie,

Thanks your review, we appreciate it!

We do like to be quick and glad you found everything super easy.

Thank You
Yark Support Team

Rated 4 out of 5 stars

Yark ottoman tips

Bought one of the Yark ottoman beds a month ago and it is really great. It is comfortable and doesn’t creak (so far) and has a really decent amount of storage space to it. I liked being able to customise the material, and it really is true that there is an extra level of care put into the upholstery.

A couple of things meant it wasn’t an truly excellent experience though: firstly the delivery was to the doorstep (I appreciate that because of covid it isn’t appropriate to be delivering to a specified room) and the drivers were so keen to offload that they brought the three packages in with no time to consider how I would move it upstairs, effectively trapping me in my own hall.
Secondly, when constructing it, whilst I was a fan of the video, the instructions don’t make it explicitly clear that the ottoman base has no pre-drilled holes for the central support beam (what you rest the base panels on). You have to measure the centre of the headboard and base board and drill your own holes, making sure they line up. (Charge a drill in advance..!) It felt very strange to be drilling into something brand new to effectively do the job of Yark, and yet it’s a step that you can’t progress without doing. We also realised when constructing it that due to the type of fixtures provided (brackets with long thin gaps) it is possible to screw parts together and be inches out (too wide or not wide enough) when you come to assemble the bed and add the slats. Another realisation that meant we had undo our work and then correct it, which for two people (with a decent amount of experience putting together flat-pack furniture) meant over six hours to make a bed - I think that’s pretty ridiculous!

The product is worth it in the end, and as long as you go into the assembly with the right tools and a free afternoon I’m sure you’ll love it too.

February 12, 2021
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Reply from Yark Beds

Hey Helen, aka Bed Designer,

Thanks so much for your feedback.

We don't pre drill that section because so many components go into each other for other bases. For example, customers who design a drawer or standard base, don’t need that part. So we took the decision not to pre drill that part, but a simple screw driver can work. Our new ottoman video instruction guide shows each step by step on how to assemble this section.

So glad that you love what you’ve created and hopefully we’ll see you again soon.

Thank You
Yark Support Team

Rated 4 out of 5 stars

Good bed, poor instructions.

We bought a super king size ottoman. The bed looks lovey and is good quality.

The instructions to make the bed are extremely poor and the YouTube video isn’t much better as there are no close up shots and it’s hard to keep going back to rewatch the same thing. It equally shows one man doing it alone which must be a lie as it took me and my husband over 3 hours as a pair. I genuinely believe that because of that we’ve had a few issues with the bed catching / making noises because we’ve probably not put it together as well as it could have been.

Yark really need to invest in a better instruction booklet with clear steps and pictures.

February 9, 2021
Unprompted review
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Reply from Yark Beds

Hey Rachael,

Thanks for your review and feedback.

Our assembly video shows the close ups of that particular step followed by the man assembling the other elements if needed. We don’t lie and it was only him assembling the bed as shown in the video.

If you have any concerns on your bed, just send our team a quick message quoting your order number to help@yarkbeds.com and we’ll make sure it gets looked into.

Thank You
Yark Support Team

Rated 5 out of 5 stars

Really pleased

Really pleased with our superking ottoman bed. Such a good quality, solid bed.

February 9, 2021
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Reply from Yark Beds

Just sprawl out and don’t look back. It’s what Super King sizes are there for 👌.

Thanks for your feedback and review, we appreciate it and glad you’re loving your bed.

Thank You
Yark Support Team

Rated 4 out of 5 stars

Love my bed

Lovely king sized ottoman bed which unfortunately proved a little more difficult to put together than anticipated (the husband had a few choice words whilst making it 🤣). However it does look fabulous and I have no regrets about ordering it. There is so much storage space it has made a big difference to our bedroom.
The ordering process was super simple and was able to choose the exact date, delivery was well communicated and on time.
Customer service was fabulous and after seeing the price of my bed drop after ordering, Yark reimbursed the difference which I thought was extremely kind of them.
Wouldn’t hesitate to recommend 😊

February 9, 2021
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Reply from Yark Beds

Hey Mrs Newton,

Thanks for your feedback and chuffed you’re loving your new bed.

You’re the designer, he builds 🙌. We’ve recently introduced our video instruction guide to help customers through every step of the way. Hopefully we’ll see you again and you can see how they’ve improved.

Glad we re-imbursed you, it’s only fair if the price drops or if you choose a different bed.

Keep enjoying bed, (it’s hard not to 😂).

Thank You
Yark Support Team

Rated 5 out of 5 stars

Awesome services and really good…

Awesome services and really good quality bed. Bed was delivered within time and installation guide was quite precise and helpful.

I would definitely recommend it to my friends and family

February 9, 2021
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Reply from Yark Beds

Hey Jawad,

Thanks for your feedback and so you love the bed that you designed 🙌.

Glad we met all your expectations.

Thank You
Yark Support Team

Rated 5 out of 5 stars

Amazing Quality, Great Value

Ordered my Yark Double Bed with the ottoman option. Delivery was quick and easy. I will say it weights a ton, however this reflected when the bed is fully assembled, with a great finish and weight to the overall bed. The bed doesn’t move and make any noises, easy to assemble following the installation video. I’ve been looking for a new bed for a long time and had come across so many. Seeing the Yark website and what the offered. Immediately I knew this was the right bed. And I’m very pleased with my choice. The price is excellent for the quality and build you get from Yark. And seeing different types off bed from well known retailers and the high price tag. It really surprised me when I saw Yark and I thought they won’t be good quality. Seeing the Instagram and Trust Pilot Reviews reassured me! If your looking for a new bed Yark is the one. Easy and simple and no messing about.

Had a small issue with the ottoman boards. And I emailed the customer service and immediately it was sorted. The next day the replacement had arrived. I was surprised as it was less the 12 hours I reported the issue.

Overall fantastic bed. You won’t be disappointed if you buy one! Look forward to seeing new products from Yark 👍🏻

February 7, 2021
Unprompted review
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Reply from Yark Beds

Hey Gee,

Thanks so much for your feedback!! If there was a review our team would love, it’s one like these.

We’re chuffed you love your bed and the quality of it. It becomes even more evident once you've got it in your bedroom.

More importantly we could resolve your issue super quickly. That’s our priority.

Thank You
Yark Support Team


Rated 4 out of 5 stars

The quality of the bed is really good

The quality of the bed is really good. Lovely fabric - light grey. We chose the 4 drawer option, with a winged headboard. The drawers already had wheels fitted making it a much easier construction. This is our second bed now from Yark as we were so thrilled with the first.
The delivery is so quick with very polite and helpful delivery drivers.
However, The instructions to build are poor. We had to use our own initiative.

February 6, 2021
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Reply from Yark Beds

Hey Kayte, aka the serial bed designer 🙌.

Thanks for so much for your feedback, we really appreciate it and glad we met your expectations.

We're moving towards a video instruction format for our drawer base beds this year, so it'll be as easy designing your own bed 😃.

Thank You
Yark Support Team

Rated 5 out of 5 stars

Good Quality beds

Received our bed and very pleased with the service, quality of the bed.

February 6, 2021
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Reply from Yark Beds

Hey Jigs,

Thanks so much for your feedback 🙌 and glad you're loving your bed. Who doesn't love bed, right?

Thank You
Yark Support Team

Rated 5 out of 5 stars

Perfect

Excellent quality prompt delivery. The bed looks amazing and is worth every penny. Easy to assemble as well. Thank you! Will definitely buy from Yark again.

February 5, 2021
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Reply from Yark Beds

Yayyy! Nothing better than knowing you ordered something and it arrives, on time and when you want.

Glad we met all your expectations and enjoy binging TV box sets in bed.

Thank You
Yark Support Team

Rated 5 out of 5 stars

Cannot fault the service from start to…

Cannot fault the service from start to finish. Ordered on the Thursday, delivered on the Monday, great communication leading up to it arriving on my doorstep. Warning though, the beds are solid and quite heavy, it took two of us to get it up the stairs. Relatively easy for the two of is to build, quite straightforward. Material is gorgeous, I was a bit apprehensive after purchase wondering if i should have bought something i hadn't seen in person, but needn't have worried. Wouldn't hesitate to buy again or reccomend.

February 5, 2021
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Reply from Yark Beds

Hey,

Thanks for your feedback, we appreciate it. With Yark, everything evolves around you. From how you design it, to when you receive it.

The weight is heavier than a normal bed, because we pack our bed with double the amount of foam, thicker wood and fabric plus our siderails/ footboards are double the width of those other beds. This all adds to the overall weight and quality but it's worth it.

Thank You
Yark Support Team

Rated 5 out of 5 stars

Great product and customer service

Quality is excellent and customer service is great! Bought a basic bed frame and they didn’t have it on stock. So it was upgraded to ottoman for free to fulfill my order.

February 5, 2021
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Reply from Yark Beds

Hey Jose,

Thanks for your feedback and glad we could help you out.
Quality is everything, right?

Thank You
Yark Support Team

Rated 5 out of 5 stars

Absolutely love my new bed

Absolutely love my new bed, the quality is outstanding and can't quite believe it for the price!

The instructions manual was a little difficult to follow and took us about 3 hours to build, but worth it.

Would not hesitate to recommend and would definitely buy again.

February 4, 2021
Unprompted review
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Reply from Yark Beds

Hey Claire, AKA Bed Designer,

Thanks so much for your feedback 🙌 and we're chuffed you're loving your bed.

Glad we met your expectations!!

We've recently moved our ottoman base instructions to video format, making it easier for customers to assemble which guides you through step by step.

Thank You
Yark Support Team

Rated 4 out of 5 stars

Delivery service was great and they…

Delivery service was great and they helped me bring the date forwards.

Only reason it’s 4 not 5 stars is that the online instructions would be better if for more than just ottoman version and the written instructions should advise building the frame first I feel.

February 2, 2021
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Reply from Yark Beds

Hey Gemma,

Thanks so much for your feedback.

We're moving our standard and drawer base instructions to video format. They've been amazing for customers to follow.

Glad we could help you moving the delivery date.

Thank You
Yark Support Team

Rated 5 out of 5 stars

That’s my second Yark bed

That’s my second Yark bed, it’s great!!! Highly recommended! AMAZING!!!

February 2, 2021
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Reply from Yark Beds

Hey Joanna,

Thanks for your feedback, we appreciate it.

A TWO times bed designer. We Love that 🙌

Thank You
Yark Support Team

Rated 5 out of 5 stars

This bed is the best quality and I’ve…

This bed is the best quality and I’ve had the best customer service!
Months ago I went shopping for a new bed and went to all the normal furniture/bed shops. I purchased a bed from a well known company that quoted me 2 MONTHS for delivery. Luckily for me, after 3.5 months they couldn’t find where the bed was (pathetic) so I got a refund and found yark. I ordered my yark bed and it arrived with 2 DAYS. This bed is soooo nice, 10x better than the beds I was looking at in the shops which were also more expensive. You will not be disappointed and if you do have ANY issues or queries at all, the customer service team come back to you ASAP. I highly recommend this company.

Also just a side note - as a UX designer, I really appreciate how easy this website was to use and order from :)

January 30, 2021
Unprompted review
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Reply from Yark Beds

A UX Designer now Bed Designer 🙌

Thanks so much for your review and we're glad you found us. Why wait 3 weeks, when you can get your bed delivered the day after tomorrow, we'll never understand.

We're so happy you love the quality of your bed and that we've met all your expectations.

Now all that’s left is to binge TV box sets in bed.

Rated 5 out of 5 stars

A year of research

Teething problems with delivery have been forgotten. Firstly, the customer service dealt with it incredibly well. Secondly, the bed is absolutely fabulous. Incredible quality and simply beautiful! The fabric is luxurious, buttoning deep, I am in love. I am so glad I went for it after over a year! of research. Trust me, it’s hard to find a match for Yark quality.

January 24, 2021
Unprompted review
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Reply from Yark Beds

Hey Magda,

Thanks for your feedback and we're so happy we got to resolve those teething issues. No matter the problem, it's always important we get it resolved ASAP and glad we did this for you.

1 year! Wow, we're chuffed we've met your expectations and so glad you love the quality. It's sky high, right?

We hope you're binging tv box sets in bed and if you need anymore support, just let us know.

Thank You
Yark Support Team

Rated 5 out of 5 stars

Excellent quality bed

Excellent quality bed, heavy sturdy and quality timbers and fabrics.

You can see beds similar to this for a cheaper price however the build quality is not the same as these.

Highly recommended

January 18, 2021
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Reply from Yark Beds

Hey Charles,

None of those other boring bed retailers can match our quality and prices. Because they don't cut out those expensive middlemen and pass the savings on.

We're chuffed you're loving your new bed and it met all your expectations.

Thanks so much for your feedback 🙌🙌.

Thank You
Yark Support Team

Rated 5 out of 5 stars

Great bed

Fast delivery. Affordable bed. Great soft material, easy to put together, excellent bed!

January 16, 2021
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Reply from Yark Beds

👋 Bed Designer,

Fast, affordable, great quality, easy to assemble - we got the message across 😃.

Thanks so much for your feedback. We hope you're loving your new bed.

Thank You
Yark Support Team

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