I used Yves Rocher products in Canada for over 20 years. I found the order I just received in Denmark has much less fragrance which to me was disappointing as I love scents in bath products and is why... See more
Company replied
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I used Yves Rocher products in Canada for over 20 years. I found the order I just received in Denmark has much less fragrance which to me was disappointing as I love scents in bath products and is why... See more
Company replied
I had a complaint on not being able to reach their customer service. They then called me and handled the issue in a very service oriented manner.
Company replied
Received in good condition. First time using this brand. I love the smell and texture of the oil massage and body lotion. And the extra gifts, I'm delighted. Thank you Yves Rocher.
Company replied
The facial anti age cream which I normally buy does exactly what it's supposed to do.
Company replied
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Strandbadsvägen 13B, 25181, Helsingborg, Sweden
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Love the product! My very first product from you guys! Cuir de Nuit eau de parfum!!

Reply from Yves Rocher
Using products for 15 years, love it , keeps my skiing young and beautiful, thank you Yves Rocher . Definitely recommend it, happy new beautiful year everyone!

Reply from Yves Rocher
Everything vey satisfying, except, initially, my parcel was sent to Ballerup, not to Måløv where I live. That’s not okay, and second time it took place.
Best regards,
Mary

Reply from Yves Rocher

Reply from Yves Rocher

Reply from Yves Rocher
Always very good products and furthermore nice gifts, which can be used or use for give away

Reply from Yves Rocher
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