zimseller.co.uk Reviews 

100
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Ordered in November never received. Promised they would resend so ordered more...what a fool..never received either, over £150 wasted just becausd they are the only place to get original syndol..or no... See more

Rated 1 out of 5 stars

This company is a fraud, I ordered in February and to date have not received my order. I have been given the running around for the last 3 months. Just told to keep waiting. Also the telephone number... See more

Rated 5 out of 5 stars

Got what we needed, if a little expensive to ship. Needed Syndol for my wife, and can't get it in the UK currently so ordered here. Used the DSV express shipping which cost a lot, but gave a bit mo... See more

Rated 1 out of 5 stars

SCAMMERS ZIMSELLER PHARMACY. ORDERED IN AUGUST PAID AN ASTRONOMICAL AMOUNT. ITEM NEVER CAME. NOW TELLING ME THEY REORDERED AND I MUST PAY CUSTOMS DUTY. URGENT, RED LIGHT, ⚠️ DO NOT BUY FROM THEM.... See more

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1.6

Bad

TrustScore 1.5 out of 5

100 reviews

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No history of asking for reviews

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1.6

All reviews

(100)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Would recommend this seller for items unavailable in UK

Would recommend this seller for certain products that are no longer sold in the UK. The products I purchased had a different name but the same ingredients, worked really well! Royal mail wouldn't deliver my 2nd order but I was refunded in full and advised of a different delivery option that did work. Received items and will definitely be using this company again! Shame on Royal mail!!

November 1, 2023
Unprompted review
Rated 4 out of 5 stars

Hi, A very friendly company to deal with

Hi
The service offered by Zimseller is very good.
I received my order without any problems.
I would think delivery times might be improved
if they don't have problems with some carriers for the delivery of items.

November 9, 2023
Unprompted review
Rated 5 out of 5 stars

Great service thank you

Great service thank you. Requested an item to be delivered to the UK. I was dubious if it would ever arrive, not having much faith if post or parcels being sent from southern Africa actually arriving, but was pleasantly surprised that it did! Thank you.

November 1, 2023
Unprompted review
Rated 1 out of 5 stars

Should be negative

Should be negative. Seller argumentative and obnoxious. No tracking number received. I lodged a complaint via PayPal. Seller stated I was damaging the company's reputation. Now I've cancelled via PayPal. DEFINITELY NOT RECOMMENDED.

November 4, 2023
Unprompted review
Rated 1 out of 5 stars

Read the reviews they speak volumes

Read the reviews they speak volumes. Like me you may hit a brick wall when claiming a refund months after your goods fail to be delivered. Thankfully my bank stepped in and they helped me get my money back. I don’t know what the set up with this company is, some people claim they’ve received goods but many like myself didn’t receive a thing. I wouldn’t recommend using them.

September 30, 2023
Unprompted review
Rated 1 out of 5 stars

If there was a negative star rating it…

If there was a negative star rating it would be -10, they are the most arrogant company I have ever had the displeasure of dealing with, ordered in July and it’s now October, zero customer service or accountability and just blame their offered delivery service, be warned, reading these other reviews it seems many other people have been duped into paying lots of money and not received their goods, disgusting company.

October 9, 2023
Unprompted review
Rated 5 out of 5 stars

I ordered Syndol from ZimSeller…

I ordered Syndol from ZimSeller Pharmacy in June using the Post Office delivery option. The parcel was never delivered. I recently received a replacement via something called "DSV Untracked". Thank you ZimSeller for fulfilling your promise. I will recommend you to my friends.

September 26, 2023
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM. DO NOT USE THIS SITE. no refund and no delivery of products. Major issues with customer service

June 6, 2023
Unprompted review
Rated 1 out of 5 stars

Unacceptable Service

Made full payment 6 September. Order confirmation received same day. Delivery via courier 5-7 days. I have followed up with 5 emails to confirm shipping and anticipated delivery date with NO reply. Convinced this is a scam site.

September 12, 2023
Unprompted review
Rated 1 out of 5 stars

I never received my paid order nor refund

I never received my order: no refund, no explanation, no response at all.
Apparently they put something obviously prohibited on the customs slip so that it is denied entry and returned to them, so they don’t actually have to sell anything.

September 1, 2023
Unprompted review
Rated 3 out of 5 stars

From 1 star to 3 as I signed for delivery and did a lot of legwork

Update: Placed my order 19 MAY 2023 and finally received it this week, November 🙈 The bank was very good at the dispute process and cancelling it now that I received the order. Customer service was non existent. They did respond to my message this week that started with, “Eyo”😉
Apparently there was a staffing problem and they are working on resolving issues.
Buy & keep patience.

August 31, 2023
Unprompted review

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