zimseller.co.uk Reviews 

100
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

Ordered in November never received. Promised they would resend so ordered more...what a fool..never received either, over £150 wasted just becausd they are the only place to get original syndol..or no... See more

Rated 1 out of 5 stars

This company is a fraud, I ordered in February and to date have not received my order. I have been given the running around for the last 3 months. Just told to keep waiting. Also the telephone number... See more

Rated 5 out of 5 stars

Got what we needed, if a little expensive to ship. Needed Syndol for my wife, and can't get it in the UK currently so ordered here. Used the DSV express shipping which cost a lot, but gave a bit mo... See more

Rated 1 out of 5 stars

SCAMMERS ZIMSELLER PHARMACY. ORDERED IN AUGUST PAID AN ASTRONOMICAL AMOUNT. ITEM NEVER CAME. NOW TELLING ME THEY REORDERED AND I MUST PAY CUSTOMS DUTY. URGENT, RED LIGHT, ⚠️ DO NOT BUY FROM THEM.... See more

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1.6

Bad

TrustScore 1.5 out of 5

100 reviews

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1.6

All reviews

(100)

19 reviews in the last 12 months

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Rated 5 out of 5 stars

Got what we needed

Got what we needed, if a little expensive to ship.
Needed Syndol for my wife, and can't get it in the UK currently so ordered here. Used the DSV express shipping which cost a lot, but gave a bit more peace of mind, and the support at Zimseller recommended it for fastest shipping.
Ordered on a weekend (With a bank Holiday following it) and received about 6 working days later. Customs had inspected the package, but all arrived and didn't have any additional fees.

June 7, 2023
Unprompted review
Rated 1 out of 5 stars

Scam don't deliver or reply

Ordered for first time ov sent 3 messages and email no reply and ordered onn 5th May 7 June now sick of chasing I buy supplements frm abroad this one is a let down no refund or apology stil waiting

June 7, 2023
Unprompted review
Rated 5 out of 5 stars

Long to arrive but worth the wait

I'm surprised at reading the poor reviews. I've been using Zimseller for quite a few years with no issues. Yes they can take 2-3 months to arrive to the UK but my order has always arrived eventually, so I allow plenty of time before I run out. Since the antihistamine Doxylamine Succinate was removed from Syndol in the UK I can order the original or a cheaper generic version from Zimseller. They have 2 or 3 different brands with the same ingredients as the old Syndol and all cheaper.

June 5, 2023
Unprompted review
Rated 1 out of 5 stars

Do not use!!

I truly wish I had read the reviews prior to placing an order for over £180. Order placed in early February, and still nothing. The tracking stalled over a month ago with no data beyond 5-April, despite today being 11-May. M request for a refund due to the poor clarity and delivery was met with a “be patient”. They are very quick to take your payment but no so quick to ensure follow up and customer service. My only advice is to steer well clear!! Do not use them!

May 11, 2023
Unprompted review
Rated 1 out of 5 stars

Scam tried to message them via the chat…

Scam tried to message them via the chat but no one ever there . Then I come off the site back to Google and choose another https of southafricanpharmisuticals and get directed to the zimseller chat no website there it definitely not working so we ordered over 3 month ago and nothing no response or delivery someone is clearly making a fortune out of our payments for no products

April 29, 2023
Unprompted review
Rated 3 out of 5 stars

Rip off prices - preying on the desperate

I have never had a problem with deliveries but their prices are scandalous. They charge close to 6 x the retail selling price of the goods. Their delivery / courier fees are also outrageous - I prefer to get my daughter in South Africa to buy my products and courier them over at a fraction of what Zimseller charge.

October 9, 2022
Unprompted review
Rated 1 out of 5 stars

ZIMSELLER DELIVERIES FORGET IT

I ordered and paid for Syndol tablets in October last year they were apparently dispatched on the 18.11.22. I still have not received them and when you go onto chatline they don't even reply. Delivery from this company has never been brilliant but recently they are
disgraceful.

November 18, 2022
Unprompted review
Rated 1 out of 5 stars

I have been told my order is cancelled…

I have been told my order is cancelled and I should receive a refund....it doesn't seem to be happening as it has been over a month.

I was in contact with Leonard who said the order was cancelled and it would be done over the weekend the following week I had not received the refund. I was then informed it owed take 10-14 days to reflect which I waited for and still nothing. I contacted Leonard again and just received an email saying my order was cancelled,I then asked Leonard if it had only now been cancelled and if it would take a further 10-14 days....no reply. The time has passed and still no refund

November 10, 2022
Unprompted review

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