So happy with my new floor. The team are great. Good advice from the start. Very patient with providing different samples. Great coordination with scheduling the work. And father and son team Paul and... See more
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See what reviewers are saying
We had a new Amtico floor laid by 123floor and i can honestly say we are delighted with the floor and the service we received from 123floor. Everything from the initial sale, through to the fitting wa... See more
Another first class experience from 123 Flooring. Transformed a 1999 carpeted hall floor into a really stylish classic amtico flooring. Right from the start of selection and ordering by Charlie, measu... See more
Have just had new carpets fitted throughout our town house. Just one word can be used to describe your service.. Faultless Your precise and well trained and professional fitters with a can-do... See more
Company details
- Carpet Store
- Flooring Contractor
- Flooring Store
- Rug Store
- Wood and Laminate Flooring Supplier
- Wood Floor Installation Service
Written by the company
Leading flooring retailer in Hertfordshire and beyond. Carpets, Wooden Floors, Amtico, Karndean, all with our lifetime guarantee, finance available.
Contact info
118 London Road, AL1 1NX, St Albans, United Kingdom
- 01727 844408
- web@123floor.co.uk
- 123floor.co.uk
Absolutely amazing service
Absolutely amazing service from helping us to select the right carpeting and wood floor for us through to the carpet fitting and the installation of our beautiful floor. We hit major problems when the first team arrived to lay the wood flooring which meant that the work was postponed while remedial works were done. This was handled with efficiency and thoughtfulness for us, we were kept up to date with progress and all of the teams from 123floor dealt with the remedial works and then through to the final installation with professionalism and care. In addition to the carpet fitting and wood floor installation, we needed carpentry work which was also carried out to a very high standard. All of the chaps that worked in our home were nothing short of excellent and we would highly recommend 123floor (and 456fix) to anyone. Brilliant!
Great local company
Excellent advice, range of products and service. Fitters did a great job, are professional and friendly. Mel in the office was great at handling my many queries. 123Floor have laid Amtico in 2 rooms of mine recently, and also one in 2018.

Reply from 123floor
Quickstep vinyl flooring
I just want to say thank you so much to you, Rob & Charlie for your help. You guys have been absolutely brilliant from day 1 with your advice, help and support. Even with the issues of changing the dates you guys were great.
The floor looks really nice and we’re more than happy to recommend you to other people.
Thanks
Sanjeev

Reply from 123floor
A-star customer service
From the moment we walked into the store, the advice we received was most welcome. The fitters were professional, on time and cleaned up after themselves. A very satisfied customer.

Reply from 123floor
A great service from start to finish
A great service from start to finish, especially from our fitters Paul and Paul. They addressed complications around an uneven floor in a very professional manner
A highly professional service
A highly professional service from start to finish. Helpful staff when I visited the sales room and excellent communication since I placed my order right through to the flooring being installed last week.
A really excellent company and a refreshing approach to customer communication.
Thoroughly Recommend
An excellent service,123 Floor have carpeted three rooms so far and we are delighted with everything from first contact to product and fitting.
Good service
Lovely carpet. Fitters were on time, polite and did a neat job.
The work that has been done so far is…
The work that has been done so far is exceptional and the guy fitting curly did an amazing job. Just waiting on the skirting boards to be done so hopefully we have a great experience here
Excellent service
Excellent service - prompt, efficient and knowledgeable. I have used 123 & its’ sister company 456fix three times now, and have found their services to be reliable and good. Very professional set up.
123floor - a fabulous company
123floor have been a pleasure to deal with from the moment we walked in to their showroom. Friendly, knowledgeable, well organised and problem solvers. This is the first time I’ve done any renovations and they’ve helped me remain calm throughout the process and no question I’ve asked (and there have been many!) has been a problem for them. A truly lovely and trustworthy team and I’d use them again and recommend them in a heartbeat. Thank you 123floor!
Great service & Great Carpet
Just to say thanks to Marc and Bethany for the help and great service they provided. No pushy sales talk, just good advice clearly explained, reasonable pricing and great efficiency. And thanks to the fitters who did a splendid job. Definetely a recommend from me.
Great service from going to the shop to…
Great service from going to the shop to the fitter putting down my flooring. Really helpful and really did a great job. Thanks very much.
We are really pleased with the service
We are really pleased with the service. The carpet looks great (thanks for the advice in choosing it) and the fitters were the model of politeness and efficiency.
Carpet for Stairs
We went to 123floor to have our stairs carpeted after receiving a ridiculously inflated quote from a major national chain. Charlie was incredibly knowledgeable and spent lots of time helping us choose something that could withstand our dog. They sent someone to measure and handle the fitting. Price was very fair and we are thrilled with the results.
Very happy with the Amtico flooring…
Very happy with the Amtico flooring laid in my hallway and utility. Paul and Paul (father and son) did a fantastic job of fitting and the company are a pleasure to deal with. Would 100% recommend.
Careful diligent fitting
I was very happy with the care taken to get the fitting of my carpet and laminate tiles correct. My house (and skirting!) was respected and dates and times were met.
Great choice of carpet to suit all…
Great choice of carpet to suit all budgets. Timely delivery and fitted with care and attention
Excellent service from outset
Excellent service from outset. Help with samples planned dates for prep and completion all happened as promised. Great team and really happy with finished flooring. A large area which looks stunning. Thank you to the whole team.
Absolutely great
Absolutely great! From start to finish! Very professional. Thank you.
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