ACWholesalers .com Reviews 98

I have purchased over 10 units over the past few years. Have never had an issue with ACWholesalers. Glad there's a company like this for the general public.

Placed our order easily online. UPS delivered it in a timely manner. Very easy. Will order from them again.

Great prices, fast delivery everything single item I ordered was on in great condition and delivery was on time I will definitely order from them again and I will highly recommend to anyone.

We purchased a heat pump system through ACWholesalers and recommend the company. We would buy from them again. The items were shipped quickly and arrived in perfect condition. The prices were fair. Also, the local company they contract with for delivery is exceptional.

Best experience! I called 10 online companies, ready to purchase an HVAC that day, and only this company answered their phone! They honored a price I found on another legitimate site plus gave me a 5% discount. My product shipped that day. I received follow up emails AND a phone call, giving me the name of the contact person in the city where my product would be delivered. It arrived in excellent condition. Absolutely excellent customer service and product.

The whole process was very easy. The unit arrived yesterday as promised. I would recommend AC Wholesalers to my friends for sure.
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Easy ordering. Price match honored. Quick delivery. Great service.

Easy to find product needed. Fast shipping. Excellent experience. Great prices. Will do business with them again.

I purchased a Goodman gas furnace from ACWholesalers. I found the site helpful and easy to navigate. The order arrived packaged well and on time.

Very easy to work with company thank you for all your help.

This is my 2nd time leaving a review for AC wholesalers. It's a great company to do business with in my opinion due to my recent experience from placing an order with ACWholesalers.com in which my order arrived on time, in great condition and is now installed and working. I highly recommend using this company but more so hope that they can keep up the good work! Thanks

Products came quickly and not damaged. Just installed our new unit and it works great!! We will continue to use AC Wholesalers for all our future needs

excellent, awesome

Fantastic price and speed of light processing and delivery.

I’m not going to take the time to write out my experience with their facility because I have wasted HOURS on the phone so far, but I will say this – it was absolutely horrible, and I was lied to by their salespeople and their “supervisors”. I spent over $3,000 with their company and they belittled me and called me a liar over a $100 item I needed to return. Absolutely horrible business sense on your end. I was specifically told by their salesperson over the phone that I could order multiple line sets of different lengths and return them with only 2 stipulations, that it was not used, and still in original packing. Well, when I tried to return them I was told it needed to be within 30 days, no exceptions. When I explained the situation they told me that they are not responsible for what their salespeople say. WHAT?!

You’ve lost a customer. Totally immoral business.

Really slow return process. Very long wait times on hold to talk with anyone. Unorganized, uncaring and clueless with often lies about what's going on in customer service. Need to call them, again, to resolve return amount. It's still not correct. Go elsewhere if even lightest concern you may need a return.

Damaged and no return
Product came late, damaged and no eligible for return because installer moved it out of the box and started the installation. I have a photo of it being unpacked with damage, but they just don't want to take responsibility. Manufacturer warranty is canceled since it is physically damaged. I tried to return thermostat which I order with that damaged furnace but found out that it will cost me $50 to return it, because now I have to pay fo initial free shipping, for return shipping and 15% restocking fee.