Since Victoria Munden became our Adair Paxton rep I feel that we have enjoyed excellent service. Her response time is amazingly fast and she deals with issues quickly and efficiently. From our huge ro... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
A firm of RICS Chartered Surveyors and Estate Agents based in Leeds. We offer a full spectrum of property services including selling, letting and managing both residential and commercial properties, block management, surveys, valuations, lease renewals and rent reviews. Proudly celebrating our 160th Anniversary!
Contact info
11 Station Road, LS18 5PA, :eeds, United Kingdom
- 0113 258 1150
- sales@adairpaxton.co.uk
- adairpaxton.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Just bought a flat through Adair Paxton and they were brilliant. Victoria at the Horsforth office deserves a special mention for being wonderful throughout the process. Excellent customer service. Thank you!
Phenomenal team
The team at Adair Paxton have been fantastic throughout my time at the property. They are always responsive to emails and when unfortunate circumstances made my tenancy unviable they were beyond helpful in sourcing a new Tennant and making the process as easy as possible.
I cannot recommend the team enough.
Superb management
Adair Paxton has been the Managing Agent for our block of apartments for over 12 years and have consistently performed to a very high standard. As a consequence the development continues to improve and the presentation of the site is first class.
From a personal viewpoint I have had superb support from Steve and Dan in successfully resolving issues with respect to my own apartment and am very grateful for their efforts on my behalf.
These are a rip off they took 150…
These are a rip off they took 150 holding fee say it is refunded on your first month's rent but they kept it when we was refused the house through an issue we was not aware off complete rip off
Excellent Service
We had excellent customer service from Adair Paxton. Both Victoria and Katy were excellent. They kept us well informed at every stage of our sale. We would definitely recommend them
Rented a flat with them for a number…
Rented a flat with them for a number for a number and there were really friendly and professional. Guy Roberts from Leeds was really good and responsive. When I left the flat, he was very sensible in the amount they deducted from the deposit.
A challenging time made easier by an exceptional sales manager.
I can't speak highly enough of the sales manager, Victoria, who saw me through the sale of my parents' home under extremely sad circumstances. She was patient, kind, compassionate and always professional. She listened to us consistently and saved me time and stress by making sure appropriate, credited professionals could take care of things like changing locks, or clearing the garden. I frankly don't know how we would have managed without her.
I’ve rented with Adair Paxton for 6 years
I’ve rented with Adair Paxton for 6 years and it’s been a really positive experience (especially after renting in london for a long time with bad agents- their team have been a breath of fresh air! ). I don’t think I’ve ever had an issue which hasn’t been resolved quickly- and they are always polite and professional
Kam at Adair Paxton has been fantastic…
Kam at Adair Paxton has been fantastic and professional throughout our communication. Together we worked out a plan that was suitable for all involved. He rang me when he said he would and stuck to his word. 5 star service
Thanks again
5 star lettings agent.
I deal mainly with Julie in the lettings team and I couldn't wish for a better agent. She keeps me up to date, chases rent when necessary, she's thorough to every detail, on every part of our tenant/agent/landlord contract.
Absolutely top class, I've never experienced such a good work ethic.. she and the rest of the team make property letting hassle free for me!
Leeds office
Leeds office - As a tenant, I always felt that my queries were answered and actioned very promptly. Couldn't recommend highly enough.
Property managed
I have a property that is managed by Adair Paxton, they are very efficient in their job, great at finding new tenants and keeping me informed of the tenants queries or problems, a very helpful and friendly team.
Having sold a number of properties…
Having sold a number of properties through Adair Paxton, I have always found the staff to be very knowledgeable and exceptionally helpful, especially Nicola and Victoria.
I have also used the lettings office and have had equally good service from them, particularly Molly, who is always keen to help
I can only highlight their high…
I can only highlight their high efficency and professionalism. Never had an issue, actually whenever an issue came along, they always fixed it promptly. Very satisfied 😊
Highly recommended
We are a small commercial landlord and we have used Adair Paxton for over 20 years to help us find new tenants amongst other things. We would highly recommend them for their professionalism and we have a great relationship with the staff, Simon and Alfie in particular.
Couldn’t recommend Victoria and Katy…
Couldn’t recommend Victoria and Katy enough. Both easy to deal with, dealt with our queries easily and super easy to keep in contact with! Thank you both!!!!
Great
On the whole I have always found Adair Paxton a pleasure to deal with... and being a tenant of a flat in one of their properties for many years I would hope these words carry some weight.
My property's caretaker and all the Adair Paxton staff that I have dealt with do - and have always done a great job - in my own genuine experience
Fantastic experience!
Fantastic experience with Adair Paxton's Horsforth branch whilst buying my house. Victoria & the team were so helpful & friendly, with excellent communication. They were all a pleasure to do business with. Would highly recommend.
Thoroughly recommended
Adair Paxton gave me good advice and successfully sold the house promptly for a fair price. Beyond that, they also went out of their way to be helpful. Thoroughly recommended.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








