Since Victoria Munden became our Adair Paxton rep I feel that we have enjoyed excellent service. Her response time is amazingly fast and she deals with issues quickly and efficiently. From our huge ro... See more
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A firm of RICS Chartered Surveyors and Estate Agents based in Leeds. We offer a full spectrum of property services including selling, letting and managing both residential and commercial properties, block management, surveys, valuations, lease renewals and rent reviews. Proudly celebrating our 160th Anniversary!
Contact info
11 Station Road, LS18 5PA, :eeds, United Kingdom
- 0113 258 1150
- sales@adairpaxton.co.uk
- adairpaxton.co.uk
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Replied to 33% of negative reviews
Typically replies within 1 week
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Amazing support from Kerry and the team
Amazing support from Kerry, Donna and the team. Everyone I spoke to and met was genuinely lovely and made the process of moving stress free, straightforward and enjoyable. Spoke most to Kerry who is a superstar - nothing too much trouble, knowledgeable and always answered my queries quickly. Would thoroughly recommend this agency.
We have had very positive dealings with…
We have had very positive dealings with Adair Paxton so far. They made the process of applying for the property we rent from them very straightforward and easy to follow. All the staff we have engaged with have been very professional, friendly, and patient answering our queries. Especially Kerry and Katie. We needed to rent somewhere short to medium term for specific reasons and we felt that Katie and Kerry took the time to understand our circumstances and helped us to secure the property we wanted. Now that we have moved in, the areas around the house such as the car park garden and garages all seem well maintained and well managed. Thank you.
Friendly and helpful service
Agents Katy and Kerry were friendly, helpful and accommodating. They helped make a stressful process pass smoothly and efficiently.
Katy and Kerry have been absolutely brilliant!
Katy and Kerry have been absolutely brilliant. Answered all my questions that they could, and have just been overall super lovely and helpful!
First time moving
Just moved in today and had to note during a stressful time as a first time mover Kerry and Katy were so lovely and made it all seem so easy and made it all much more stress free. They made the whole first time experience so much more calmer!
Thankyou so much!
Approachable and responsive
Adair Paxton act for my former freeholder collecting service charges, billing for electricity etc. Whilst some matters can take time to resolve regarding buildings maintenance, I have always found the credit control department to be easy to do business with and responsive.
Great experience
Kerry McMurray was our contact throughout the process and has been a joy to work with. Super helpful and friendly and I would be happy to use Adair Paxton again in the future
Daniel has been extremely helpful…
Daniel has been extremely helpful sorting out a disabled access to the apartment building for my partner. He sent a contractor on the same day and followed up with an email to check if things have worked. Daniel is very professional and understanding. His prompt action made a huge difference to my partner’s life and independence.
2 week repair delay and Refusal to Cover Costs
AVOID. I was left with no washing machine for 2+ weeks and the agency confirmed that the landlord would not be reimbursing the launderette costs I was forced to pay.
If you are a tenant, know that Adair Paxton's definition of "acting accordingly" means leaving you without essential appliances for weeks and expecting you to pay for the privilege. Their failure to meet their basic legal obligations is matched only by their dismissive attitude.
The failure was not just the broken machine; it was the agency's complete refusal to take responsibility for the delay. I am now out of pocket through no fault of my own. Find an agency that actually understands its obligations.
Would highly recommend
Would highly recommend . Great to deal with all way through .
Excellent service
Excellent service. Regular and useful updates. Extremely professional and very quick to respond. They have my highest recommendation
Incredible customer support
I’ve dealt with Kam for several years now, he is very responsive, incredibly helpful and so can do.
A real asset and credit to Adair Paxtons over the last 20 years I’ve seen a significant improvement in customer care and value…
The service from Adair Paxton was…
The service from Adair Paxton was excellent. A big thank you to Reece and Lillie for their help. They managed the entire process of arranging a gas contractor from start to finish. Their communication was excellent and they went the extra step to ensure everything was clearly explained. Highly recommend this professional and effective team!
Kerry was a superstar
Kerry made our move in process run smoothly and was quick to help with any queries we had. Very happy with our new home with Adair Paxton! :)
We had a problem with our communal Sky…
We had a problem with our communal Sky dish - Sky said it was a problem the Management company needed to sort. Ben did all he had to do very promptly, company he appointed were amazing too.
Ben Acton of Adair Paxton is a great block management agent
Ben Acton of Adair Paxton is the managing agent of a block of leasehold properties in which I have a property. The block needed extensive and substantial repairs including reroofing and cladding. Ben managed the process in conjunction with the directors of the management company in a very organised way bringing it to a successful completion on time and within budget to the satisfaction of the leaseholders whose worries were always alleviated by a good means of communication
Timely block management support
Adair Paxton have managed our North Yorkshire estate for a number of years. We have always found their services to be both friendly and supportive, often relying on George in block management for his proactive expertise, knowledge and experience on a range of issues. His timely responses, excellent interpersonal skills and support are very much appreciated by the directors and lease holders on site.
Fantastic service from Victoria…
Fantastic service from Victoria Illingworth. I have dealt with Victoria twice now, once for renting out a property and also putting one up for sale. Victoria is extremely professional, very efficient and excellent with communication and answering questions. I am 100% happy with the service received and would highly recommend. Thank you! Jackie
Brilliant experience
We recently transferred the management of our commercial property to Adair Paxton and have found working with Will Parker to be an outstanding experience. Will brings a wealth of experience and deep knowledge in commercial lettings, and consistently demonstrates professionalism, even in challenging situations. His calm, solution-focused approach has made the process seamless and reassuring. I would have no hesitation in recommending Adair Paxton to anyone seeking a reliable and capable commercial letting agent.
A Company you can trust to help you purchase a property
A Company you can trust to help you purchase a property their staff are on the end of a phone & very willing to make sure everything goes according to plan I would recommend them to both sellers & purchasers
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