Adairpaxton Reviews 

Donna is super duper & great response only issue is my rent increased as soon as they came in but ya know how it is these days.

I have worked as a landlord for 20 years. Adair Paxton has been a most professional and responsive letting agent, looking after 3 of our properties a few challenging situations in a way that has minimised stress at our end and we are always confident the team are on top of things. They also sold all three properties thought the estate agency very efficiently in a difficult market. Thank you Adair Paxton

In essence the friendly efficient and knowledgeable staff. Always a pleasure to deal with them and they are on the ball flagging up any issues that need attention. And by the same token I can ask staff to resolve any issues I may have. Highly recommended the 2 members of staff I have dealt with seem calm collected and have always got the job done. Two people will Parker Parker and Simon spring to mind seem more than able and willing to do their best. Give them a call !

Thank you, Samantha, for being kind and helpful in arranging the property visit to rent and all paperwork and verification. much appreciate your all efforts, timelines and value added service. Thank you for quickly sorting out the flat to rent for us in this new city.

My go to contact, Will Parker, has always been very helpful and prompt at responding to any enquiries I've put to him. It's easy to get overlooked when you have a variety of requests that may seem insignificant on a day to day basis but end up becoming really big issues if not dealt with promptly enough. His email updates are very welcome and he liaises with contractors and other relevant third parties to ensure that we get resolutions on issues as soon as possible. Having worked in lettings and property maintenance myself for quite a few years, I know how refreshing it is to work with someone like Will and Adair Paxton.

Excellent service selling our property.
Adiar Paxton took care of everything from Promptly finding a buyer to clearing and making sure the property was presentable for the buyer.
A special thank you to Steph , Vicky and Guy .

Steph and Victoria were fantastic with my recent sale. They chased all parties appropriately and I really felt like they were looking after my best interests. Would recommend 💯. Excellent service 🤩

First class experience with Adair Paxton, who provided expert and timely legal support to me and fellow board members for a property management company. In particular, Ben Acton (Block Manager) consistently went above and beyond in providing guidance, in preparing legal documents for the company, and in his communication with the Board and with local residents. Thanks to Ben, my experience with the whole company has been exemplary.

Vicky was very proactive in keeping us updated on the sale. There were a number of complex parts to our sale, due to ourcircumstances, but she was there to support and advice us all the way. I would definetely recommend her to people selling a house in her area.

Stephanie at Adair Paxton has been brilliant throughout my house buying process and contactable every step of the way! Would highly recommend this estate agents! Very professional and efficient!

Terrible incompetent staff, only concerned with hoarding.

Unhelpful and obtuse during most interactions. Even to the point where major safety breaches go ignored. For example I was having a smart meter fitted to my gas supply, an EDF engineer showed me that management had installed their CCTV lock box straight infront of the Bemco unit, as he stated a 'major safety breach', meaning no access to emergency services if ever needed. I reported it right away and block manager Alistair, didn't consider it urgent and took 16 days to correct the issue, and only after pushed multiple times.

Again the council missed our bin collection for 8 weeks in a row, as you can imagine with 12 flats on the premises it was not an ideal situation. Victoria reported it when missed, sent a 'contractor'(someone who removed a few excess bits of rubbish? Not a full collection) round once then refused to do so again as it cost '£35' (collectively we pay around £32000 a year) relatively a small amount when put towards the block not becoming a rubbish site.

Again, had to deal with them this week as there is a faulty gas pipe connected to one of the flats above. Victoria has consistently tried to claim to me that the issue (indicated by a loud ringing) was connected to my flat, though no noise was connected to use of my own gas supply. Refused to listen, even went as far to send a plumber into my apartment without my permission and claim it was to do with my boiler. Seemingly tried to imply that there was no ringing, though I sent a recording, had had it pointed out by many guests and when heard was very clearly coming from a pipe connected to the above flats.

Honestly do not know why they hire such unpleasant and difficult staff to sit in customer facing roles. Avoid them.

Wonderful estate agent and really lovely down to earth staff. I was shown around the flat by Donna (The Property Manager) who was highly professional and I felt at ease. Once the tenancy started the staff were always responsive to any issues and consistently provided excellent service. I was sad to leave the property after 4 years but I will have hesitation using Adair Paxton in future. My thanks to Donna, Guy and the amazing team at Adair Paxton for doing the basics right.

When selling my flat Stephanie was my AP contact - pleased to say she was proactive, helpful in every way and a pleasure to deal with.

Lottie (Charlotte) has been incredibly helpful, answering all my questions in an exceptionally professional manner. And it's such a joy and a relief when an estate agent shows up on time for a viewing! Many thanks to Adair Paxton, especially Lottie, for all her help so far.

Kam in credit control is very good he is always very responsive and very quick you cannot ask for more. I recently asked him for a statement and a document which is not in his remit he did both things straight away.

Efficient and professional service. Steph seemed to go further than the ordinary with wanting to help us as a customer which was appreciated.

Have used the services of this company several times now in in connection with a Landlords rent review for a commercial property.
They have been extremely proffessional and more importantly have secured excellent uplifts in rent prices.
Thoroughly recommended.

I have been dealing with Victoria Illingworth and I have nothing but praise for how she has dealt with the sale of the property. She responded immediately to
Any queries, went above on beyond when chasing the buyer. Altogether a very positive experience

Stephanie at Adair Paxton estate agents has been so helpful. Keeping me informed about potential buyers. Always on hand to answer any problems and very pro active constantly contacting both solicitors to try and speed up the sale. Exceptional service.

Will Parker has been a real professional in the way he has handled and is dealing with some problems that have arisen. Great service and good communication. Thank you Will.