Since Victoria Munden became our Adair Paxton rep I feel that we have enjoyed excellent service. Her response time is amazingly fast and she deals with issues quickly and efficiently. From our huge ro... See more
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A firm of RICS Chartered Surveyors and Estate Agents based in Leeds. We offer a full spectrum of property services including selling, letting and managing both residential and commercial properties, block management, surveys, valuations, lease renewals and rent reviews. Proudly celebrating our 160th Anniversary!
Contact info
11 Station Road, LS18 5PA, :eeds, United Kingdom
- 0113 258 1150
- sales@adairpaxton.co.uk
- adairpaxton.co.uk
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Replied to 33% of negative reviews
Typically replies within 1 week
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Great Service
The service we are receiving from Will Parker at Adair Paxton is absolutely exemplary!
Would definitely recommend Adair…
Would definitely recommend Adair Paxton, their service is fantastic. In particular Stephanie who always kept us in the loop, really friendly and approachable and went the extra mile making sure our sale went through both quickly and smoothly 😊
Great to work with!
Really enjoy working with Adair Paxton, very responsive, always look to get a solution to any problem and Will Parker has been great!
Sold
I've just sold my house with Adair Paxton. Steph has been excellent. She is always positive, enthusiastic and helpful. She responds quickly to any queries and keeps messages going between buyers and sellers in the chain. Thanks again Steph.
Stephanie was incredibly helpful 😊
I had the pleasure of working with Stephanie, during the process of buying my new house, and I cannot speak highly enough of her. From the very beginning, Stephanie was incredibly helpful, knowledgeable, and supportive, making the entire experience smooth and stress-free.
Throughout the entire process, Stephanie was always available and responsive. She promptly answered all my questions and concerns, and kept me informed about any updates or developments. Her clear and concise communication style made it easy for me to understand the steps involved in buying a house, and she patiently guided me through each stage.
I am incredibly grateful for Stephanie's assistance and support during this important milestone in my life. Her dedication, expertise, and friendly demeanor made the entire experience enjoyable and memorable. I would highly recommend Stephanie, she is reliable and trustworthy. She truly goes above and beyond to ensure her clients' satisfaction, and I am grateful to have had her by my side during this journey.
I’m a tenant of a domestic property and…
I’m a tenant of a domestic property and when I first moved in the estate agent was brilliant any problems it was sorted out quickly and efficiently after about 8 years he retired. Then the property was moved over to Adair Paxton anytime there is a problem it takes multiple phone calls to sort out. We’ve had more rent increases in two and a half years of Adair Paxton than 8 years of the previous estate agent.
Without any much needed maintenance done to the property I know I’m not the only tenant that can’t stand dealing with the rude incompetence that comes out of the office ! I could rant about how bad they are but they don’t care. If I was a landlord I would avoid using this company at all costs!
Ben Acton from Adair Paxton we find…
Ben Acton from Adair Paxton we find very helpful when we E-mail a problems ,we recently had a meeting were a lot of information was needed ,he was spot on We like very much when ask for information or help or advice he gets back to us quickly that what we want from a good manage company
Great service from Adair Paxton
We have used Adair-paxton for our recent removals and have found Victoria and her team very helpful and professional
It was a difficult chain and lengthy but Victoria and her team kept us updated and informed every step of the way
I wouldn't hesitate to use Adair Paxton again should the occasion arise and would have no hesitation in recommending them
High level of professionalism and…
High level of professionalism and honesty throughout the process of documentation. Highly recommended.
Good communication and advice from the…
Good communication and advice from the outset. Victoria has been a joy to work with and Chelsea also kept us updated with any news when Victoria was away. This has been a long and arduous experience for us and we would like to say a big thanks to Adair Paxton for your patience and understanding. Definitely use them again, if necessary!
Excellence in property managing
The excellent experience with Adair Paxton is down to the Property Managers I've had the pleasure to meet thus far: Aundre and Ben. Both of them always go above and beyond to help. Ben, in particular, has been the promptest, with his lightspeed replies which are always solution focussed and extremely supportive. I hope he will continue to manage our property for a veeery long time! It is safe to say that staff like Aundre and Ben are a true credit to Adair Paxton.
Would highly recommend Adair Paxton
Would highly recommend Adair Paxton, Horsforth office. From start to finish they were friendly but highly professional. Phone calls were returned which these days doesn’t often happen ! The girls in the office were amazing, especially Victoria, and always on the ball. Can’t thank them all enough.
Will goes above & beyond his duties to…
Will goes above & beyond his duties to help us with our commercial rental property!
Will has a lot of contacts in this area and is well established in the sector, he always has a solution to any problems that may occur.
I truly could not deal with this with out Will, he is absolutely amazing!
Outstanding customer service
I have just started my relationship with Adair Paxman after buying a property which they manage. Some issues actually caused by oversight by my solicitors have caused some problems but with the outstanding assistance of Kam Bansal these have been resolved. I can’t say enough good things about Kam he has been outstanding he has gone over and above to help me resolve my problems. If the rest of the company are anything like him then I look forward to my future relationship with the company
Complaint To Adair Paxton On One Of Its Staff - Poor conduct & Unprofessional
Complaint to Adair Paxton
Good afternoon I would like to put in complaint about one of your commercial sale person called Alfie Stevens-Neale at the Adair Paxton Leeds branch, his conduct, customer service and communication to our organisation have been very poor, rude, there has been delay for over 2 months, there is follow up to our organisation, Alfie refuses to communicate to us like a professional on the phone but send our organisation to and fro email, he has described our organisation as "nuisance"because of his slip up errors and mistakes right from viewing the 175sq ft office 8, unit 7, Alfie confirmed to me verbally twice and even clearly written on the advert that the landlord will be provided as part of the benefits " buzzer entry system in our office 8", and after I was able to proof him wrong he has been throwing unnecessary email instead of him to realise his mistakes and error and apologies, we have now moved in the office 8 but the treatment recieved from Alfie of Adair Paxton is surprising, disappointing, rude and unprofessional, Alfie have assumed our organisation and our volunteers/guest are nuisance etc, and why should our organisation be recieving such treatment because of leasing this commercial property for 3 year at this early stage, our community is offended of Alfie language of messages to our organisation because we are a BAME Afrocarribbean community interest company, we are not trouble maker, we are a community fully engaged in supporting families and young children who are unable to afford 3 Square meal. The Nigerian Yorkshire Communities Network UK CIC Group have recieved a poor service at the beginning of this lease agreement from one of Adair Paxton's staff and we will be forwarding all his email messages to the commercial agencies standard and regulator. We have come in good business faith to do our business in the advertised office space but the treatment recieved is poor, degrading and demeaning of our community group because we are a minority group with less lease agree rent for the 3 year compared to big budget organisation of Adair Paxton as a client, and that is the treatment and it is disappointing and unacceptable. Alfie need more professional and people's management training and customer service and would like the Adair Paxton complaints department to address treatment recieved from one its staff to avoid such impact our new relationship at the start of the lease and future and recommendation to other organisations which will be affected.
Everyone at Adair Paxton were…
Everyone at Adair Paxton were incredibly friendly and professional, supporting us through each stage of the processes in selling our family home as well as buying our new one. They were quick to reply to any questions we had, providing explanations in a clear manner as well as showing patience and a caring nature. We would heartily recommend using their services to anyone and should we ever wish to move house again, we would employ their services without hesitation.
Highly Recommended
We received excellent service from Chelsea and Victoria during our recent house purchase. They were terrific at liaising between both sets of solicitors and feeding the information back to ourselves. Can't recommend them enough!
Excellent estate agent
Perfect experience as a tenant with Adair Paxton in Leeds. Everyone at Adair Paxton was professional, friendly, and prompt to help with all aspects of renting, from securing the flat, moving in, fixing any issues, and moving out. Fully recommend.
Solution found in times of financial difficulties
Been going through some financial difficulties, great to see that Kam from Adair Paxton worked with me to create an affordable solution for me to repay monies owing to them.
Adair Paxton are a good letting agency, definitely better than their competition
We felt we could report issues and they would be dealt with promptly.
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