Since Victoria Munden became our Adair Paxton rep I feel that we have enjoyed excellent service. Her response time is amazingly fast and she deals with issues quickly and efficiently. From our huge ro... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Information provided by various external sources
A firm of RICS Chartered Surveyors and Estate Agents based in Leeds. We offer a full spectrum of property services including selling, letting and managing both residential and commercial properties, block management, surveys, valuations, lease renewals and rent reviews. Proudly celebrating our 160th Anniversary!
Contact info
11 Station Road, LS18 5PA, :eeds, United Kingdom
- 0113 258 1150
- sales@adairpaxton.co.uk
- adairpaxton.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
A trustworthy reliable and well managed…
A trustworthy reliable and well managed agent. Every individual seems motivated and professional.
Fit for purpose!
I highly recommend Adair Paxton
I highly recommend Adair Paxton, they are a fantastic company for both landlord's and tenant's. They manage all aspects and issues on behalf of landlord's really professionally with great communication & expertise.
I cannot praise Adair Paxton highly…
I cannot praise Adair Paxton highly enough. I have rented a property out through them for 10 years. They take care of everything and make everything so easy.
Adair Paxton - Victoria
Could not recommend enough, Victoria was brilliant!! She kept me updated throughout the whole process regarding anything and everything. On the day the sale was going through I received a phone call first thing to let me know what was going on. Overall great experience with Victoria and the rest of the team! X
Thanks City Centre team!
Great experience during our lease. Precious experiences with letting agents have made me wary, but Adair Paxton were professional and great to deal with. Their Property Management team is prompt and helpful and go the extra mile!
Horsforth residential letting & sales teams
As an expatriate landlord, my property in north Leeds was very well managed and rented for many years and always finding a new tenant in a timely manner. The time eventually came to sell the property and the sales team then took over and managed to sell the property in a very reasonable timeframe and in quite a turbulent market. So my thanks go to Guy, and Julie for providing great support over the years for lettings and to Victoria for a great service in getting the sale over the line.
A really positive experience from start…
A really positive experience from start to finish. A really professional and communicative team who fully understand the importance of meeting timescales and keeping promises. I would recommend them without question.
Great support
Molly supported me along all the process making it easier.
They passed my details to Vouch and they updated me every time a check was done.
I totally recommend Adairpaxton.
Adair Paxton sales and letting teams
Adair Paxton sales and letting teams organised and managed the purchase, letting and subsequent sale of our property in north Leeds… and they did a fantastic professional job with all three…too many to mention by name… so we would like to say a big thank you to all members of the Adair Paxton teams that were involved in our transactions over the past 6 years… great job… many thanks…
thieves
thieves - granted not all of the company but the branch in leeds - took a holding deposit - card was in partners name - told them there response was its fine we dont check - against the law - there director thinks she is better then anyone - nicola - ok tking money instantly but cant refund instantly - sont deel with them they think there siuperior to everyone when in fact there a bunch of pigs who are rude and not helpful they refuse to answer email leav you in the lurch and take money without consent then take age to refund.
I’ve had only limited dealings with…
I’ve had only limited dealings with Adair Paxton following Mum’s house going up for sale, however they have been very efficient and helpful.
Very responsive so well done.
Recommended as a rental or sales agent…
I've rented my flat through Adair Paxton for several years, and always been happy with the service provided. The staff are experienced and knowledgeable, they always respond to phone calls and emails. I recently sold the property and the sales team were very good. I would recommend them to anybody looking for a rental or sales agent.
Adair Paxton …would recommend
Adairpaxton always kept me informed whilst I rented my flat in Leeds. I recently sold the flat through Adir Paxton, the communication was first class. I was really impressed with the whole selling process through this agent.
Cant rate the department more highly
Kam has been so helpful trying to resolve an issue. He has excellent communications skills. Has very approachable professional manner.Always presented calm, friendly attitude and took the worry from me and dealt with communication with solicitor so I didnt have to.
Great service from the Residential Sales Team
Victoria and Katy in the Residential sales team provided a very efficient but also personal service. Always responsive to phone calls and emails they worked hard to push the sale through to everyone’s satisfaction.
It was really a great experience with…
It was really a great experience with Adair Paxton and defo I will be going with them again and again. The whole team is more than happy to assist.
Upfront and Cooperative Team
Their professionalism is very delicately balanced with a flexible approach to customer service. They were always prompt in replying to emails and answering phone calls and booking appointments. I only visited their office once and that was to collect the keys when the letting deal was done. To save me the parking hassle, their representative (Sam) cared to meet me at another office where I could easily find parking for the van. It is much appreciated.
As a distant landlord
As a distant landlord, it's imperative to have good service from a letting agent. Adair Paxton have always delivered an efficient, high quality service with lots of communications and an effective, timely, management service. I've had recent contact with team members: Giulia, Guy and Lindsay so a special thanks to them, but the entire team at AP is highly recommended to you.
Adair Paxton - Platinum Service
Words are not enough to express the amazing and first-class service I have received from all the team at Adair Paxton, with an exceptionally outstanding service from Kam Bansal in particular. Their high-quality work ethics, enthusiasm, customer liaisons, and proactive interactions in all aspects of the accounts department has been faultless. Noteworthy, that Kam really took the time to listen to my professional needs and executed the necessary actions to get results in a speedy and timely manner. Would absolutely recommend this company for their services. It has been a great pleasure to have been their client and thank you again to the friendly and dedicated Kam and All the team at Adair Paxton and for the faultless service. Parveen
Friendly and approachable
Friendly and approachable. Kept the dates and appointments correctly. Got everything sorted out and settled in a weeks time.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








