You wont find a more professional and considerate company than Alford. From the first phone call to a job very well done, it's a flawless process that the Alford team should be very proud of. Truly g... See more
Company replied
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Review summary
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Reviews shaping this summary
They arrived as per appointment, the 2 young engineers were courteous, polite and took pride in their work. they explained exactly what they were doing and advised us of the changes necessary as the... See more
Company replied
The Team at Alford plumbing and heating have been great. They installed a new electric boiler and hot water tank, refitted a bathroom, completed an electrical safety check and sorted the remedial wor... See more
Company replied
Very professional both in person and through communication either one the phone or via email. Really nice guys fit my new boiler, clean and tidy and gave good instruction on how to use it. One year la... See more
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Company details
Information provided by various external sources
New Worcester Bosch Boilers, Boiler Servicing and Repairs in Southampton Which? Trusted Trader and Worcester Accredited Installer; your local heating experts. Whether you are looking for a new boiler, boiler servicing, or boiler repairs; Alford Plumbing and Heating is able to provide the expertise to provide a prompt and reliable service. Boiler finance available with no deposit, and 0% finance! Boiler Services: Buy a boiler / Installations Boiler Finance Servicing Repairs
Contact info
Rutland Gardens, SO31 8FZ, Southampton, United Kingdom
- 02380001192
- info@alfordgph.co.uk
- alfordgph.co.uk
4.9
Excellent
240 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Sound professional advice
Sound professional advice, good service both central heating and bathroom plumbing.
Would recommend highly
June 21, 2019
Unprompted review
Lovely customer service
Lovely customer service, the gentlemen that carried out the work were punctual, polite, respectful and cleaned up after themselves.
May 23, 2019
Unprompted review
Reply from Alford Plumbing and Heating
Thank you for your feedback, we will pass this on to the boys :)
Great service
Very good, well run, company - easy & pleasant booking process & great work done by the engineers on the day. Recommended without reservation.
May 23, 2019
Unprompted review
Reply from Alford Plumbing and Heating
Thank you for your very kind review, we look forward to working with you again.
We were very impressed with the service…
We were very impressed with the service provided by Alford Plumbing and Heating.
Delightful office staff to make the appointment through to the gentlemen who attended our home , all very professional.
Their number is now in my contacts and will use them for all future plumbing needs.
Finding honest reliable trades these days is very hit and miss, Alford is to be recommended.
May 23, 2019
Unprompted review
Reply from Alford Plumbing and Heating
Thank you very much, your feedback means an awful lot to us. We look forward to working with you again.
Very happy with Alford Plumbing
Very happy with Alford Plumbing, throughout, from installation to annual servicing. Very thorough service recently carried out by polite and efficient engineer. Would recommend.
May 23, 2019
Unprompted review
All undertaken by a pleasant friendly team.
My annual boiler service appointment was conveniently made to fit my diary. The engineer arrived on time, was pleasant and carried out the job efficiently and tidily.
The invoice was received a few days later, which I anticipated to be, and was reasonable.
All undertaken by a pleasant, friendly team.
May 21, 2019
Unprompted review
Alford plumbing and heating
Absolutely first class service from this company highly recommend them
May 16, 2019
Unprompted review
first class work
first class work. very tidy. arrived at the time stated. Would recommend to anyone.
May 16, 2019
Unprompted review
Reply from Alford Plumbing and Heating
Thank you for your amazing feedback :)
EXCELLENT SERVICE
Installation of a first class central heating system,which was followed by excellent boiler services by Ross who,as always,was very professional.A company that offers first rate customer care and service.
January 21, 2019
Unprompted review
New boiler and shower fitted.
New boiler and shower fitted, Ross was very professional and did an excellent job and kept us informed at all stages. Thank you Alford's I would have no problem recommending your company.
August 13, 2018
Unprompted review
Great service
Great service, prompt and honest. Great engineers who are clean and tidy and always polite and friendly and really are experts at what they do.
July 6, 2018
Unprompted review
Reply from Alford Plumbing and Heating
Thank you for your very kind review, we look forward to working with you again.
I have no problem with Alford Plumbing…
I have no problem with Alford Plumbing all my problems were sort with in a day.
June 1, 2018
Unprompted review
Service engineer took at most 10:00mins …
Service engineer took at most 10:00mins to service boiler cost £66 !!! ?
February 2, 2018
Unprompted review
Professional service
Professional service. Got the job done in a fast efficient manner. Thank you.
November 23, 2017
Unprompted review
not at all please with guy who fitted …
not at all please with guy who fitted boiler and still waiting now for them to come and put right outside flue as birds have make nest as stuff they used to put round flue birds just pecked though all rest of neighbours when had worked done like mine company seem to seal outside flue much better
August 29, 2017
Unprompted review
Reply from Alford Plumbing and Heating
Hello David
I'm so sorry. I will chase the scaffolding company for their availability and we will book a date in by the end of the week for you.
Take care
We are pleased with the service from Alfords
We are pleased with the service from Alfords Plumbing and Heating .
There is always some one helpfull at the end of the phone.
We did have a problem which was sorted to our satisfaction.
Good local firm.
August 18, 2017
Unprompted review
Reply from Alford Plumbing and Heating
Thank you Christine, have a great weekend!
Reply from Alford Plumbing and Heating
Thanks Mrs C, we really appreciate feedback.
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