amb Insurance Reviews 

303
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 97 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional, friendly, and efficient service, often highlighting the staff's dedication and helpfulness in every interaction. People frequently commend the excellent customer service, noting quick response times and a commitment to understanding individual needs to provide tailored advice. Reviewers also appreciate the competitive pricing and the team's dedication to finding suitable insurance options, often saving them time and money. The company is consistently described as reliable, knowledgeable, and thorough, ensuring clients receive comprehensive coverage and sound advice for their specific requirements.

What people talk about most

Service

Customers consistently note positive experiences with service, describing it as top-notch, faultless, and... See more

Staff

Clients share positive opinions on staff, consistently highlighting their helpfulness, professionalism, and... See more

Customer service

Customers had positive experiences with customer service, consistently praising the team for their... See more

Price

Reviewers highlight positive aspects of price, consistently finding competitive and reasonable pricing for... See more

Response time

Consumers find response times to be positive, with many reporting quick and efficient communication.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

THE PERSONNEL FRIENDLY TOUCH I have been with the business since its inception and I was with Andrew its owner when he was with another insurers. His experienced friendly team ensure a client’s needs... See more

Company replied

Rated 5 out of 5 stars

The whole AMB team is always very impressive and thorough in how they conduct their due diligence. I would recommend AMB for insurance needs regardless of the complexity, in fact, the more complex t... See more

Company replied

Rated 5 out of 5 stars

We are an independent Engraving company and have recently placed our business insurance and small fleet policy with AMB. Our main point of contact has been Vanessa. We have found the service exce... See more

Company replied

Rated 5 out of 5 stars

Every renewal, the AMB team visit our facilities to review values and cover, adjust figures so we insure assets correctly. They go to market to obtain competitive quotes and come back with a series... See more


Company details

  1. Insurance Broker
  2. Business Insurance Company
  3. Commercial Insurance Company
  4. Insurance Agency
  5. Landlord Insurance Company
  6. Liability Insurance Company

Written by the company

We are amb. The Only Independent Chartered Insurance Broker in Staffordshire. Call us on 01782 740044 or email info@ambinsurance.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

303 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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4.9

All reviews

(303)

90 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Incredible, couldn't wish for a better broker

We have worked with AMB as a company for many years now and they have never once failed us in any area of their services.

Their customer service, knowledge, attention to detail and promptness is unmatched. They are always striving for the most competitive quotes.

They always provide us with a full breakdown of cover and costs when providing quotes and prior to final purchase. Always more than happy to assist with any queries or amendments.

We have worked with Lesley and Jack on vehicle and business insurance for many years and we couldn't of wished for better insurance brokers for our companies needs, thank you all at AMB!

November 18, 2024
Unprompted review
amb Insurance logo

Reply from amb Insurance

Thank you so much for taking the time to leave such a wonderful review, your kind words will be passed on to Lesley, Jack and the rest of our team.

Rated 5 out of 5 stars

Brilliant service and after support

We have used AMB for numerous years, the service is brilliant not just at the point of sale but the continuous support there after.
They are very thorough and ensure you are insured for exactly what you need and spend the time to understand the business to do so.

November 6, 2024
amb Insurance logo

Reply from amb Insurance

Thank you so much for taking the time to leave us such a great review!

Rated 5 out of 5 stars

Excellent service from the AMB team and…

Excellent service from the AMB team and Vanessa! They made the whole process very easy and hassle free. We received our quote within a day at a very competitive price. Thank you Vanessa!

October 31, 2024
Unprompted review
amb Insurance logo

Reply from amb Insurance

Thank you so much for taking the time to leave us a review. Your thanks will be passed on to Vanessa!

Rated 5 out of 5 stars

Thanks Jack!

Jack was very efficient, and thorough. Excellent result in achieving savings for us.

October 11, 2024
Unprompted review
amb Insurance logo

Reply from amb Insurance

Thank you for taking the time to leave your positive feedback for Jack.

Rated 5 out of 5 stars

Always very professional

Always very professional, timely and supportive. AmB have a great team always on hand to guide you through my annual renewal process.
Well done once more.
David Alcock

September 12, 2024
amb Insurance logo

Reply from amb Insurance

Hi David, thank you so much for taking the time to leave your feedback.

Rated 5 out of 5 stars

Great customer service

Friendly efficient service provided by Alec. Would recommend amb for your insurance requirements.

September 4, 2024
amb Insurance logo

Reply from amb Insurance

Thank you so much for taking the time to leave your feedback. Your kind words will be passed on to Alec.

Rated 5 out of 5 stars

Personal and detailed advice

Personal and detailed advice. Dawn answered all of my questions and made me feel secure about my choice of insurance

September 7, 2024
amb Insurance logo

Reply from amb Insurance

Thank you for your five star review. Your positive feedback will be passed on to Dawn.

Rated 5 out of 5 stars

Excellent service

Excellent service, friendly and reliable.

October 2, 2024
Unprompted review
amb Insurance logo

Reply from amb Insurance

Thank you for your positive feedback.

Rated 5 out of 5 stars

Vanessa and the team at AMB have been…

Vanessa and the team at AMB have been very helpful and efficient at quoting for our business insurance. They have provided a very friendly and informative way of listening to our needs and requirements.

September 30, 2024
Unprompted review
amb Insurance logo

Reply from amb Insurance

Thank you for your positive feedback. Your kind words will be passed on to Vanessa and the team.

Rated 5 out of 5 stars

We have used AMB for over 10 years now…

We have used AMB for over 10 years now and the service by Andrew and Lesley has been fantastic, offering us all of our insurance needs.

September 25, 2024
Unprompted review
amb Insurance logo

Reply from amb Insurance

Thank you for your five star review, Alec. It is our pleasure to have been your broker for over 10 years and we look forward to working with you for many years to come. Your kind words will be passed on to Andrew and Lesley.

Rated 5 out of 5 stars

Lesley and the team have supported our…

Lesley and the team have supported our business for a number of years with all of our policies. The service is always high end and very professional. We highly recommend the team at AMB insurance to anyone.

August 1, 2024
Unprompted review
amb Insurance logo

Reply from amb Insurance

Thank you for taking the time to leave your feedback. Your kind words will be passed on to Lesley and the team.

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