This is the first time i have bought anything at a on-line auction and it was so easy even for a i.t.dimwit like myself,i was so pleased with my lot and payment was so easy,when i went to collect my l... See more
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Without doubt the most user friendly, intuitive on-line auction catalogue that I have ever used. Clear, concise , uncluttered with a rapidly scannable format - exactly as needed. Other auctioneers... See more
Efficient in taking stuff away to sell but no care in how it was sold. Bundled into incoherent lots and virtually given away Completely exaggerated claims on values Total lack of communication... See more
Your online auction site is probably the best I've used. Others more local to me, don't show as many photographs or don't give out as much detail as yours. I've never had any problems using or bidding... See more
Company replied
Company details
Written by the company
Established in 1840, Anderson & Garland are the leading firm of Auctioneers and Valuers in the North of England & Scottish Borders and one of the largest independent auction houses in the UK.
Contact info
Anderson House, Crispin Court, Westerhope, Newcastle Upon Tyne, NE5 1BF , Newcastle Upon Tyne, United Kingdom
- 0191 430 3000
- info@andersonandgarland.com
- andersonandgarland.com
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Good sales results in general and…
Good sales results in general and managed to achieve many good prices, for both buyers and seller. As a seller it is only fair to say everyone hopes for a fair bargain.
However I was promised that it would be possible to put a reserve at £100 on certain items and then this was disregarded.
Explanation offered was under auctioneers discretion to remove or not include requested reserve.
Two items for example that retail new at well over £300 which I wished to put a reserve of £100 were sold on for £50 less auction charges. come on.
Be firm with them and
Tread Warily!
Hassle free selling
We had a few violins and some bows to sell. A&G did a great job to advise, prepare for auction and sell, over 3 auctions. From our experience would definitely recommend,
Top notch auction house 👍
Generate a lot of excite in the room
Generate a lot of excite in the room, although I bid online. Fast paced. Have some great hifi items. Overall very good experience.
Back again and again and again !!!!
Back again and again and again !!!!
Why ? They are friendly helpful and professional on all values , nothing too small in value or too big in value,
John Anderson a leading light / valuer and much more is worthy of a great price if he was auctioned he is a key figure for me 👍👍👍👍nothing too much trouble 👍
Use the or lose them !!!!
I will keep coming back, unsung gems of this great area
Sincerely
Kevin Miller
Newcastle Upon Tyne

Reply from Anderson & Garland Auctioneers
website needs serious work.
Signed up, verified address 2 times. Verified credit card 3 times. Then registered for a specific auction after every thing was looking good. Asked to register address and credit card for a 4th time.
After talking to them, I at least got my information accepted. Now I am ready for the next auction. If you have the same issues as others here, I suggest emailing them.

Reply from Anderson & Garland Auctioneers
Your online auction site is the best one.
Your online auction site is probably the best I've used. Others more local to me, don't show as many photographs or don't give out as much detail as yours. I've never had any problems using or bidding or checking hammer prices on your site. This week, I bid £130 for an item at another militaria site and was informed that the hammer price was £110 so I was unsuccessful?? No decent reason given. I've never had anything like that from you and your staff have always been professional and helpful. Thank you.

Reply from Anderson & Garland Auctioneers
I am not happy,
I am not happy,
lot 42 was knocked down to me at £220 and was shown as such on the laptop.
seconds later the bidding was at £250 and the page said ,you have been outbid. I did bid again and got the clock but it has cost me another £80
Surely the under bidder should have bid quicker and his bid not accepted after the hammer fell

Reply from Anderson & Garland Auctioneers
Website could do with some improvements…
Website could do with some improvements as my 2 winning bids did not show up when logged onto website as being mine

Reply from Anderson & Garland Auctioneers
Website is a mess
Website is a mess - try entering YOUR birthdate!!!
should be STANDARD numeric for month and year none of this stupid calendar stuff...also I previously registered and there was no record...
YOU DON'T NEED A RECORD OF THE DATE OF THE EXPERIENCE!!! JUST CHECK THE EMAIL DATE!!!!
No contact or aknowledgement
Sent details of 8 paintings by known artists for valuation with a view to placing them in the auction. I used their email contact/info prosoma about two weeks ago. No acknowledgement and no contact. All seems a bit unprofessional. I will give a more willingnhouse my business.

Reply from Anderson & Garland Auctioneers
Even bank robbers wear masks
High percentage and terrible they don’t post, but source out to another 2nd party set of highway men!
Mine would fit in an envelope, but charged another ridiculous percentage for post.

Reply from Anderson & Garland Auctioneers
publish your sale prices on at the…
publish your sale prices on at the saleroom cos i would bid on a lot of your stuff but your privacy raises a lot of suspicious activity as far as i can see... bidders like to see bidding history etc.....what are you trying to hide?? , 99% of auctions show realised prices etc..get with the times...

Reply from Anderson & Garland Auctioneers

Reply from Anderson & Garland Auctioneers
30 percentage buyers premium is…
30 percentage buyers premium is rediculas and greedy on top of vendors premium
A&G live, Simply the best
I have in the past been physically present in an Anderson and Garland (A&G) auction, however I am not able to do so. When the need to Lockdown during the pandemic A&G setup an online bidding service (A&G live) and a handy Click&Collect service post payment of items won at auction. This has proved a winner for me. It is very user friendly, efficient and so trouble free I highly recommend it to anyone. You don't need a degree in computing to use it too. I am 63, if I can use it anyone can. Also, if you need help and advice the very friendly girls in Customer Care are just a telephone call away. Happy bidding everyone who uses their services.
Excellent!
I watched Anderson and Garland live for the first time yesterday and I was impressed. After viewing the catalogue and seeing how detailed the photographs were, I decided to bid live. The auctioneers give ample time for bidders and their commentary is clear and concise and quite positive actually, without it being typically stylised. I'd recommend, certainly.

Reply from Anderson & Garland Auctioneers
Theres no reason not to love !!
What I love about a&g ,no junk sold here !! No rubbish that belongs in a skip !! A massive assortment each time ,pictures,furniture, jewellery, toys,books,collectables, linens absolutely everything and anything ,good online fees,cheaper than most .easy payment wether online or in person. Experienced and knowledgeable auctioneers. Lovely front of house ladies ,very friendly and courteous, easy collection with professional and helpful staff . A very approachable company ,wether you are looking to sell or buy just ask,nothing is too much bother.and to top the whole auction experience is a comfortable chair to sit in as you eagerly await your lots ,grab a coffee and the best sausage roll ever created from the little in house cafe .All set in a beautifully clean,bright and well cared for building with loads of easy free parking .theres nothing to dislike here and a load of reasons to have a visit !

Reply from Anderson & Garland Auctioneers
Coals to Newcastle
Coals to Newcastle? Nay laddie, ye got it aaal wrang. The keelboats took coals down the river to the colliers anchored near the mouth of the Tyne or Wear.
Anderson and Garland Auctions made easy
Professional, friendly easy transactions and purchases. Thank you Anderson & Garland.
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