Brilliant product - thrilled with my slippers which look fab and are so cosy. A wide range of ethical products that I shall certainly be buying soon. Great customer services - slippers arrived quickly... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Swift delivery and bags exactly fit our collection food waste caddy. As compostable bags tend to leak liquid from food waste after a few days and collections are weekly there was an ongoing problem w... See more
Company replied
Thank you for prompt beautifully packaged delivery and equally delightful sage smudge gifts. Thank you also for the gift of the lovely crystal. Very thoughtful pricing and great customer care.
Company replied
The wax melts are exceptional. Just difficult to chose which one as all the ones I’ve tried smell so good. Ideal for gifts. Scent the room beautifully. Also vegan. Very efficient service. Highly recom... See more
Company replied
Company details
Written by the company
Bringing you the best of Eco-friendly Everyday Essentials (Reusable, Plastic-free, Chemicals-free, Organic, Vegan) & Beautiful Curated Artisan Handcrafts made with Sustainability in mind (Handmade, Upcycled, Recycled, Natural). Your One Stop Guilt-free Gift Shop supporting local small businesses and makers!
Contact info
10 Seven Sea Gardens, E3 3GW, London, United Kingdom
- support@apostrophal.com
- apostrophal.com
4.8
Excellent
525 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Delighted with my earrings.
Delighted with my earrings.
Even nicer than the photo.
Really quick delivery would highly recommend.
April 5, 2025
Reply from Apostrophal
Thank you for your lovely feedback! We’re so glad to hear you’re delighted with your earrings and that they exceeded your expectations. We really appreciate your recommendation and hope to serve you again soon!
Best Eco – wishes,
Jenny
helping me to reduce plastic pollution
Nice product helping me to reduce plastic pollution. I love using these dish/pot brushes without a handle.
Nice paper packaging and sweet message. A good company to deal with.
April 4, 2025
Reply from Apostrophal
Thank you so much for your thoughtful review! We’re thrilled to hear you’re enjoying the dish/pot brushes and that our eco-friendly packaging and message made a positive impression. We truly appreciate your support in helping reduce plastic pollution!
Best Eco – wishes,
Jenny
Reply from Apostrophal
Thank you for your feedback! We’re glad to hear you were happy with our service and packaging. We appreciate your support and look forward to serving you again!
Best Eco – wishes,
Jenny
Quick delivery/recyclable pack…
Quick delivery in aptly sized recyclable packaging - products exactly as described. Would buy from them again.
March 4, 2025
Reply from Apostrophal
Thank you for your kind review! We’re so glad you were happy with the delivery, packaging, and products. We truly appreciate your support and would love to serve you again in the future!
Best Eco – wishes,
Jenny
Perfect fragrance-free lip balm
March 2, 2025
Reply from Apostrophal
Thank you for your feedback! We’re thrilled to hear you’re happy with the fragrance-free lip balm. We appreciate your support and hope to serve you again soon!
Best Eco – wishes,
Jenny
Love the ethos of the company and quick…
Love the ethos of the company and quick postage and great product
February 16, 2025
Reply from Apostrophal
Thank you for your kind words! We’re thrilled to hear that you love our ethos, and we’re so glad you’re happy with both the product and quick postage. Your support means a lot to us!
Best Eco – wishes,
Jenny
Just arrived safely today thanks
January 28, 2025
Very happy, look forward to buying again.
Really good price, fast dispatch and a cute little note in the eco-friendly packaging.
January 27, 2025
Fast delivery and excellent product
January 24, 2025
So good, I keep returning
I’m a repeating customer, I love these candles as they fit into holders that I was bought years ago by my husband and normal tea lights are too big. The website is easy to use, the candles arrive quickly and I always get a thank you with a personalised message which is much appreciated
January 13, 2025
This is what ‘Great’ looks like!
Great communication from seller. Item arrived in good time safely packed and in perfect condition.
This is how all EBay transactions should go - Thank you!
January 8, 2025
Great company will use again
Great company, excellent service and really care about what they do
January 7, 2025
Would definitely use them again.
Ordered two of the same items, but only one arrived from the original order. Clearly an oversight in packing. Emailed the company and second item was dispatched immediately with no fuss. Very impressed with the speed and ease of rectifying a simple mistake that any of us could make. Price was also competitive.
January 6, 2025
The package arrived promptly and the…
The package arrived promptly and the bamboo face cloths are excellent.
Thank you so much.
January 2, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.