Very informative covered all the angles regarding my hearing, no hard selling options provided that were suitable and happy with all elements of care regarding my hearing. I was also made comfortable... See more
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Impressed by the care from the 2 sessions recently Wax removal and examination for hearing aids. Careful explanation of the procedures and inclusion and explanation of the results. By the way, I'm... See more
Excellent in every way. The person I saw was kind, friendly, and extremely knowledgeable. I was very happy with my experience. Scheduling was also easy and convenient.
I took advantage of the free audio testing. I was tested by Lynsey McDonald MSHAA who carefully spent time explaining every test. All the advantages of the up-to-date aids were shown. I decided to pur... See more
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Great service
Microsuction
Had microsuction carried out in both ears. Very helpful audiologist. Explained process clearly. Showed me video of ear canal before and after. Also carried out basic hearing test.
May use AI-assist with repliesRead more
A locked door is not welcoming
I have been a customer for many years.
When I went for my appointment the door was locked. Someone came and unlocked it then once I was inside locked the door again. I do not think a locked door is in any way welcoming.
Once I was inside the staff were good and helpful.

Reply from Audika - Glasgow - Glassford Street
First class service
From my first visit with Hidden Hearing I knew I was in good hands. I'm so pleased with my journey with them and service is first-class.
Where experience and expertise really counts
I took my mother to see Barry Campbell at the clinic at Mearns Castle Golf Club and was most impressed by not just his professionalism and expertise but also how he used his 29 years of experience to deal compassionately and sensitively with my mum who was in denial. All sorted now and a new world opens up for my Mum. Can’t recommend Barry highly enough.
Amazing
I cannot recommend this company highly enough. My audiologist John Martin was professional, highly qualified and put me immediately at ease , as I started out on my journey to find the correct hearing aids for me. John visited me at home and was just an incredibly good person, putting me at ease , at all times with his care and kindness. As it turned out, I finally decided the hearing aids I had chosen were not for me and my money was returned to me in full, no questions asked or hard sell techniques employed. I am going to have a break and consider my options moving forward.When I do decide to move on with my journey towards better hearing, I will not hesitate to get back in touch with Hidden Hearing, they were absolutely amazing, cannot say enough good things about this company and their people. For ever grateful to them
I got my hearing back!
I had NHS hearing aids and despite a recent audiology review my ability to follow conversations had fallen off the edge of a cliff. It was depressing. I had always been hesitant to go private but I started looking online. Hidden Hearing called back to me and I accepted a no commitment appointment. The staff and testing process were really good and at the end when I tried the hearing aids it was a complete revelation. Like a rebirth. I am writing this after a few days and I feel that there there is no way that I will ever want to hand them back after the long trial period that they offer. I love the hearing aids because they are so technically brilliant in the way that they filter out unwanted sounds and clarify the ones that you want - especially speech - and because they are so easy and comfortable to wear. I am a 76 year old pensioner and I am not rich. These hearing aids are top of the range with a price to match but in my opinion they are worth every single penny. As I am writing this I realise that I want to go to the theatre again to see a play and follow the dialogue!
Very Helpful and try their best
Very Helpful and try their best. Very good at keeping us informed in case anything changes when an appointment is booked. Follow up is fantastic
The Adiologist was on time, thorough and helpful in explaining formation
The Audiologist was on time. gave in depth information regarding her expert knowledge of hearing problems. Cady is an exeptionally likeable person and it was a pleasure to have her in my house.
Good service
Hidden hearing
Very good test over an hour of different test , from a member of family standing other side of the room reading words for me to reply back really informative a better understanding of how my hearing has been damaged
Excellent professional service…
Excellent professional service throughout.
Quick easy booking process and friendly welcome on arrival.
Great after care options provided following consultation and procedure.
Excellent service! 👏
Today I order ear aid, I'm glad, happy with it!😊
Excellent stuff 👏 thank for they're offering a great choice for my ear problems.
Normally it would have been a 5 star…
Normally it would have been a 5 star rating. On this occasion I was disappointed. Annual inspection, attended expecting to have the wax removed, so any hearing test was not practical. The lady sent over to Arran did not have the required equipment.

Reply from Audika - Glasgow - Glassford Street
Great from start to finish
Great from start to finish
Always so helpful and supportive
Thankyou
John was very nice and took his time to…
John was very nice and took his time to explain everything to us with no rush and no commitment to buy considering we were there for one and a half hours with him. Really good at his job and was made to feel very relaxed as it can be a torrid time. It was a pleasure to get an assistant who listened to what I was saying
Everything was explained to us in…
Everything was explained to us in detail and felt we could trust a that was being said we felt at ease with Alise she was very professional
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