Audika - Glasgow - Glassford Street Reviews 

93
TrustScore 5 out of 5

4.8

39 Glassford Street, G1 1UG GLASGOW, Lanarkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Very informative covered all the angles regarding my hearing, no hard selling options provided that were suitable and happy with all elements of care regarding my hearing. I was also made comfortable... See more

Rated 5 out of 5 stars

Impressed by the care from the 2 sessions recently Wax removal and examination for hearing aids. Careful explanation of the procedures and inclusion and explanation of the results. By the way, I'm... See more

Rated 5 out of 5 stars

Excellent in every way. The person I saw was kind, friendly, and extremely knowledgeable. I was very happy with my experience. Scheduling was also easy and convenient.

Rated 5 out of 5 stars

I took advantage of the free audio testing. I was tested by Lynsey McDonald MSHAA who carefully spent time explaining every test. All the advantages of the up-to-date aids were shown. I decided to pur... See more



Contact info

  • 39 Glassford Street, G1 1UG, GLASGOW, Lanarkshire, United Kingdom

  • 0141 221 8222

4.8

Excellent

TrustScore 5 out of 5

93 reviews

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4.8

All reviews

(93)

5,710 reviews in the last 12 months

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Rated 5 out of 5 stars

The visit was great everything…

The visit was great everything explained very well.went into great detail about the hearing aids and what ones would be better for myself.would recommend them.Thank you😊👍

February 13, 2025
Rated 5 out of 5 stars

Chris Lennon provided an excellent…

Chris Lennon provided an excellent personal service. He gave me a thorough examination, explaining everything in detail. The next appointment he fitted my hearing aids and explained what to expect and how to look after them. He also arranged a follow up appointment and reassured me of his personal attention.
A very pleasant young man.

January 30, 2025
Unprompted review
Rated 1 out of 5 stars

Charged £50 for someone to look in my…

Charged £50 for someone to look in my two ears , was told it was £25 an ear if they needed wax removed , my ears had no wax in them atall , went to an ear specialist at top of Glassford st a few months before , the gentle man looked in my ears and said I had alot of hard ear wax , and gave me for free a bottle of ointment to soften them up for no charge whatsoever , don't go near hidden hearing , £50 for sticking a light in your ear to do nothing, robbing .....

November 22, 2024
Unprompted review
Audika - Glasgow - Glassford Street logo

Reply from Audika - Glasgow - Glassford Street

Dear Mr Gillan

Thank you for your comments.

We do charge a non-refundable fee for our consultation time when an appointment for wax removal is booked. This is in line with other healthcare providers and private medical consultants who offer appointments for a fee; wax removal is included in this charge for one or two ears.

Kind Regards,

Customer Services
Hidden Hearing

0800 740 8796
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

HEARING TEST AT HIDDEN HEARING

I found them very professional regarding my hearing test and after getting my ears syringed, they said I did not need hearing aids at this particular time, which I found very honest and trustworthy.

yours sincerely
Paul Gallacher

October 22, 2024
Rated 5 out of 5 stars

Hearing review

Customer service was excellent as usual. Had my hearing aids for a number of years and recently felt that my hearing had deteriorated as I couldn't hear as well. After checking my hearing it hadn't changed so it was logical that my hearing aids had deteriorated. What I liked was that although I needed updated aids there was no pressure to buy new ones. In the end I decided to update but it was totally my choice.

November 21, 2024
Rated 5 out of 5 stars

I was at that time of my life I was…

I was at that time of my life I was finding it difficult to hear properly so was recommended
By friend to go to Hidden Hearing Ltd
St Vincent st Glasgow
The service was great next day appointment
The service excellent professional and straight to the point
3 months later
I Had a wee slight technical hiccup ,ie me not cleaning the plugs properly
I was so embarrassed but Gordon took it in his stride wasn’t any trouble
Must give him the credit he deserves
Many thanks Gordon
David miller
Glasgow

October 23, 2024
Unprompted review
Rated 5 out of 5 stars

A very compressive test done by a very…

A very compressive test done by a very competent audiologist. He was a very pleasant man and was very good to speak to. He tested my ears and found to my surprise there was no wax in them. My ears are finding that one ear is more hard of hearing than the other. The test was just about an hour. I would certainly recommend this company.

October 3, 2024
Rated 5 out of 5 stars

Great support

Great support for my Dad who has dementia and needs to be visited at home. Good, friendly and helpful communication from the audiologist, who clearly explained all the options available to us and was very patient with my Dad.

September 4, 2024

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