Audika - Maddox Street London Reviews 

102
TrustScore 5 out of 5

4.8

33 Maddox Street, W1S 2PB LONDON, Greater London, GB


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Rated 5 out of 5 stars

The specialist was very charming and worked hard to solve my connection problem. However a week later the problem came back at a most inconvenient time. These are new hearing aids and should work b... See more

Company replied

Rated 5 out of 5 stars

Khadisha is amaaaaaazing!! She is so sweet and kind and she genuinely cares for her clients and their wellbeing. She is also a delight to be around and immediately puts you at ease. She was very infor... See more

Rated 5 out of 5 stars

I requested an appointment by email.Received a call the following day to arrange appointment,which I had that day at a time suitable for me.Receptionist was friendly and polite and I was seen at the e... See more

Rated 5 out of 5 stars

I’ve been going to HH for 6 years now with normal age related hearing loss. Then last summer, I had further sudden hearing loss, which was devastating. But everyone in the team has treated me with sen... See more



Contact info

  • 33 Maddox Street, W1S 2PB, LONDON, Greater London, United Kingdom

  • 020 7046 6066

4.8

Excellent

TrustScore 5 out of 5

102 reviews

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4.8

All reviews

(102)

5,125 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Massive thank you !

I wanted to say a huge thank you to Khadisha, she was amazing. I was a little nervous as it was my first visit but she was so kind , professional and very funny. She put me at ease straight away. I cannot thank her enough. See you in 6 months ! 🤗

May 8, 2026
Rated 5 out of 5 stars

Connection problems. It seems better now

The specialist was very charming and worked hard to solve my connection problem. However a week later the problem came back at a most inconvenient time. These are new hearing aids and should work better.

April 25, 2026
Audika - Maddox Street London logo

Reply from Audika - Maddox Street London

Thank you for your review.

We are sorry that your hearing aids disconnected from your phone - we know how frustrating this is. Our clinics will do everything they can to get you back up and running again so we appreciate you reaching out to us.

Kind Regards,

Kind regards,

 
Customer Services
Hidden Hearing Ltd
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

Rated 5 out of 5 stars

Khadisha is amaaaaaazing!

Khadisha is amaaaaaazing!! She is so sweet and kind and she genuinely cares for her clients and their wellbeing. She is also a delight to be around and immediately puts you at ease. She was very informative and helped me understand what I needed to do to care for my ears. Would recommend her services to anyone! Thank you Dee!

May 1, 2026
Unprompted review
Rated 5 out of 5 stars

I’ve been going to HH for 6 years now…

I’ve been going to HH for 6 years now with normal age related hearing loss. Then last summer, I had further sudden hearing loss, which was devastating. But everyone in the team has treated me with sensitivity and supported me with hugely helpful information whilst ensuring I have the best hearing aids adjusted so they’re just right for me. It’s been a journey, but I’ve come through with greater positivity, thanks to a greater extent, to the HH team!

March 4, 2026
Rated 5 out of 5 stars

I requested an appointment by…

I requested an appointment by email.Received a call the following day to arrange appointment,which I had that day at a time suitable for me.Receptionist was friendly and polite and I was seen at the exact time arranged.Ellie was friendly and helpful and covered all the questions I had in a straight forward and easy to understand manor.The hearing test went well and adjustments to my hearing aids were made straight away.Ellie booked my next appointment before I left.Excellent service.Professional and friendly.

February 10, 2026
Rated 4 out of 5 stars

I liked the person I saw

I liked the person I saw, Eli, very much. She was very much. She was very professional and helpful.
I am not yet completely sure whether I would select your product

December 13, 2025
Rated 5 out of 5 stars

Ellie is Exemplary

Ellie is Exemplary - a kind and sympathetic person who combines the gifts of healing as well as being able to explain the technical stuff.
She explained everything very clearly throughout all the tests, and showed me how my hearing compared to the precious test and then magically improved things by changing my receivers, which greatly enhanced the quality of my hearing. A wonderful experience and hope restored! 20th Novembe2

November 20, 2025
Unprompted review

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