The specialist was very charming and worked hard to solve my connection problem. However a week later the problem came back at a most inconvenient time. These are new hearing aids and should work b... See more
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The specialist was very charming and worked hard to solve my connection problem. However a week later the problem came back at a most inconvenient time. These are new hearing aids and should work b... See more
Company replied
Khadisha is amaaaaaazing!! She is so sweet and kind and she genuinely cares for her clients and their wellbeing. She is also a delight to be around and immediately puts you at ease. She was very infor... See more
I requested an appointment by email.Received a call the following day to arrange appointment,which I had that day at a time suitable for me.Receptionist was friendly and polite and I was seen at the e... See more
I’ve been going to HH for 6 years now with normal age related hearing loss. Then last summer, I had further sudden hearing loss, which was devastating. But everyone in the team has treated me with sen... See more
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Everyone at the Maddox branch were so lovely and professional. Immediately felt at ease and in safe hands. Namely Khadisha, who you can tell loves her job and people and made be belly laugh!
I recently visited Hidden Hearing at Maddox Street for wax removal with Khadisha Walters ( Dee) and I was very satisfied with the service they provided. Khadisha is very knowledgeable, patient and me feel at ease. I was shown images before and after my wax removal and Khadisha genuinely cares and wants to give advice how to reduce ear wax building up in the future. I strongly recommend you see Khadisha Walters at Hidden Hearing! Thank you Khadisha
Ammad is most helpful in explaining the technical problems of my hearing aids.
Khadisha was great. Extremely friendly and informative throughout!
It has all been a very good experience. Ammad has explained everything carefully and patiently and so far I am happy with the results and will have no hesitation in coming back for further help should I need it.
Ammad and Cassia are very helpful and polite. Ammad explained everything in detail regarding my hearing. Great service and I would recommend this company.
Ammad is very knowledgeable and helpful with any enquires and questions I had.
Cassia is very friendly and made me feel very welcome. Highly recommended, very pleased with the service.
I visited the Maddox St clinic in London for earwax removal and was taken care of by Dee. She was very thorough, talked me through the procedure carefully, reassuring me all the way, and did an excellent job in spite of a significant challenge in one ear. She seems to love her job and is very determined for the best possible outcome, and so that determination got the job done successfully and without any need for a second visit. Very satisfied.
Ammad was most helpful in helping me to understand the technology necessary. Highly recommended
The team at Maddox Street are excellent.
They were informed, kind and patient
Good communication: clear explanation of the process; opportunities to ask questions; clear statement about my hearing problems. New hearing aids offered and helpful explanation of how to fit them and maintain the charge. Follow up appointment made, which I need, and I feel confident that Ammad Javed will do his best to optimise the effectiveness of the aids.
My dispenser was Ammad Javad. He was very patient and courteous, took time to explain what to expect, explained the differences between different aids as well as the advantages of taking out insurance.
Ammad was extremely helpful and thorough, very happy with my new hearing aids. Highly recommended.
Ammad’s service was excellent. Thank you for fitting us in quickly. Professional team who I would happily recommend.
I can hear again! Kadisha Walters: so positive, so professional and such a delightful person.
A terrific wax removal session with Khadisha Walters at Maddox Street. Unbelievably helpful and totally painless. She went to great lengths to explain the process in detail and was extremely thorough and utterly professional.
I was disappointed with my visit. The man who saw me didn't really help me with my problem - which was that I did not remember how to use my ear gadgets. He fiddled with them silently - I think he cleaned them, but he didn't tell me how often I should do this, or how often to change batteries. However, I am using them more and hope to find out for myself. I find they make my ears sore, but I was told earlier they were the smallest you made.
A hearing & wax removal clinic that's far & above the usual conveyer belt companies that offer a similar service. The treatment from Khadisha Walters was clearly explained & very thorough, I can't recommend it highly enough.
My husband saw Khadisha Walters in Maddox Street to clear his ear wax. All went very well and he was very pleased.
Khadisha Walters made my experience great, she was funny and gentle and friendly. It was just like chatting with a friend, whilst she gave me all the information I needed to know. I highly recommend going to hidden hearing as I was seen quickly (despite being early for my appointment) and the procedure was easy. I will definitely be returning in 6 months for my follow up appointment.
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