The specialist was very charming and worked hard to solve my connection problem. However a week later the problem came back at a most inconvenient time. These are new hearing aids and should work b... See more
Company replied
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The specialist was very charming and worked hard to solve my connection problem. However a week later the problem came back at a most inconvenient time. These are new hearing aids and should work b... See more
Company replied
Khadisha is amaaaaaazing!! She is so sweet and kind and she genuinely cares for her clients and their wellbeing. She is also a delight to be around and immediately puts you at ease. She was very infor... See more
I requested an appointment by email.Received a call the following day to arrange appointment,which I had that day at a time suitable for me.Receptionist was friendly and polite and I was seen at the e... See more
I’ve been going to HH for 6 years now with normal age related hearing loss. Then last summer, I had further sudden hearing loss, which was devastating. But everyone in the team has treated me with sen... See more
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The patient representative Dee was exactly in time, very confident, friendly and explained everything regarding the ear wax removal. Excellent service that fixed my issue and gave me confidence in the team.
Excellent Service from Hidden Hearing at Maddox Street. Ammad Javad was extremely helpful and resolved my problem with great patience at short notice. Very pleased. Thank You. Renee Chaspoul
I recently saw Khadisha Walters at Hidden Hearing Maddox Street for wax removal. Khadisha is very professional and patient. Outstanding service and will be going back for a 6 month check up. Thank you Khadisha (Dee)
Had a procedure for ear wax removal. Very efficient, very hygienic. Everything was clearly explained. Hearing much improved.
Roopa Samani is a very professional person. Very welcoming and she explains to me every process before it’s done.
Very happy.
Very professional and thorough service.
No hard sell but helpful and informative.
Very good and responsive follow up to queries.
overall very impressed.
The receptionists were very friendly and helpful, I got an appointment straight away.
I had microsuction performed by Roopa Samani, she was very accommodating to my condition and took great care. All the wax was removed and it was completely painless. I highly recommend Roopa for microsuction.
On my two visits to date, I have been treated by the utmost sensitivity, professionalism and good humour of the staff. On my second visit, and in preparation for a hearing test, excessive ear wax was removed using micro-suction by Roopa who guided me through the procedure expertly and was happy to answer any concerns that I may have had, as well as checking constantly that I was comfortable. She put me completely at ease and on completion of the session, I was happy to depart - hearing that much more clearly and ready for the day's travails! Recommended.
Yesterday I had a wax-cleaning appointment at Hidden Hearing Maddox Street for my 86 year old father who has Alzheimer’s. My experience was very positive. The receptionist was very welcoming and the specialist Ms Roopa Samani was very friendly and professional. She was very thorough with the wax removal but more importantly she was extremely patient with my father and understanding of his needs. Highly recommended!
Although the appointment to remove earwax required 3 visits, I am quite sure that this was because my right ear was so impacted. It required two courses of treatment, one with Earol and one with Sodium Bicarbonate. I was treated with kindness and professionalism by Roopa Samani.
I went for a recent hearing test at Hidden Hearing and was made most welcome by the staff. I was able to ask lots of questions as well as receive a lot of information about what hearing aids you do. I was not pushed into an immediate purchase, but had time to go home and think about, and I have now booked to go back again with view to purchase one of our hearing aids.
The Oticon hearing aid is by far the best available on the market.
It is a positive pleasure to deal with a thoroughly experienced, professional and
qualified member of your staff. Your after sales service leaves your competitors
standing. Hidden Hearing is streets ahead of any competitor.
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