Automotive Addiction Reviews 

332
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional staff members, highlighting their helpful, professional, and deeply knowledgeable approach during every single interaction. Consumers also emphasize the outstanding quality of the vehicles, noting that the preparation and meticulous attention to detail given to every car are truly second to none. Some reviewers were particularly happy with the exceptionally smooth trade-in processes and the dedicated aftercare support they received. People frequently noted that ongoing communication throughout the entire journey was completely transparent and friendly, keeping buyers fully informed, reassured, and confident from start to finish.

What people talk about most

Staff

Consumers find staff to be positive, highlighting their professional approach, deep automotive knowledge, and... See more

Service

Clients share positive opinions on service, highlighting an exceptionally smooth, straightforward, and... See more

Product

Reviewers mention positive feedback about product quality, noting that vehicles arrive in immaculate... See more

Quality

People report positive experiences with quality, highlighting the immaculate and pristine condition of the... See more

User experience

Reviewers highlight positive aspects of user_experience, describing the process as straightforward,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First class service, from purchase all the way through to top notch aftercare. You can tell the guys (the whole staff) really do care and are proud of their vehicles and the service they provide. They... See more

Rated 5 out of 5 stars

After lots of research I decided on these guys to do a full paint correction, ceramic coat and wheel refurbishment on my porsche boxster 718s and boy was it the right decision. Their attention to deta... See more

Rated 5 out of 5 stars

Recently purchased an M3 comp Xdrive from automotive addiction. Dhyllan, Louis, and the team couldn’t have been more helpful. They answered all my queries and the car was in perfect condition, even be... See more

Rated 5 out of 5 stars

Trading in my car for a Nogaro RS6 was an absolutely superb experience from start to finish. The whole team was stand-out, genuinely passionate, knowledgeable, and a pleasure to deal with.... See more


Company details

  1. Car Dealer
  2. Auto Broker
  3. Auto Parts Store
  4. Car Accessories Store
  5. Car Wash
  6. Tuning Automobile

Written by the company

We are a Team of Established Highly-Skilled Professional Vehicle Detailers who have transferred our Wealth of Knowledge & Skills into Performance Car Sales. We are Genuine Perfectionists & Petrolheads with a great amount of Pride in each vehicle we Prepare & Supply to Like-Minded Individuals after our Methodical; but Strenuous Process. We are a CarPro CQuartz Approved Professional Detail Centre; being recognised as Top-Tier in our Profession by one of the Leading Manufactures in the world in Ceramic Paint Protection. We can offer their Professional Only range which comes with a Warranty from the Manufacture & Ourselves. We are the only Motor Dealer we know of in our sector offering this Elite Level of Detailing Prior to Sale. WE are the Detailers; we do not outsource.


Contact info

5.0

Excellent

TrustScore 5 out of 5

332 reviews

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5.0

All reviews

(332)

44 reviews in the last 12 months

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Rated 5 out of 5 stars

AUTOMOTIVE ADDICTION

So, just over 8 years ago I made contact with Dhyllan over the phone, it was after spending a few weeks viewing his website for a very particular car – To cut a long story short, I collected my Mk1 Focus RS from Automotive Addiction just a few weeks later following that initial call...



The experience that I had from when I first made contact with Dhyllan, the regular updates on the preparation process, to when he collected me from Telford Central train station in his awesome RS6 to when we rolled up and I first laid eyes on my pristine RS was 1st class.

I have stayed in contact with Dhyllan, having annual “check ins” where we share what has happened over the last 12 months, I send him photos of my Focus RS so he can see that I am taking good care of it. In that time I have seen Dhyllan and his team grow their business to what it is today – It has been exceptional and it is clear that as the business has grown so has their passion for what they do.

Automotive Addiction source only the highest quality, highest specification cars and are able to do so because they have built up a great reputation - I am sure many of their customers come back for more!

I have kept hold of the RS I was sold, simply because they answered by addiction so comprehensively the 1st time round. And I still have no problem recommending Automotive Addiction to anybody that is in the market for that “special” car – Great Work

July 22, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional

The team at Automotive Addiction are exceptional. Dhyllan has an impeccable taste for styling, an eye for detail, and a very relaxed, approachable style which made my car buying experience a delight. The team were very accommodating in working to a restricted schedule to prepare the car for delivery in a way which suited my work commitments. I was kept informed of the preparation process with many pictures and videos of my car shared as works progressed, which made it feel like a truly personalised, exclusive service. It didn’t end with driving the car away either. The aftersales support has been top notch. Automotive Addiction are highly recommended.

July 10, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding service

After an unexpected family event we were left with a car that we needed to sell. After getting ridiculous offers from the online auction sites I spoke to Louis at Automotive who offered to sell the car for us. The whole process was handled perfectly , kept updated and the car was sold at a price we were happy with. Could not fault the whole process , I am more than happy to recommend Automotive Addiction to anyone looking to buy or sell a high performance vehicle , thanks for your help Louis.

July 16, 2024
Unprompted review
Rated 5 out of 5 stars

What an amazing experience

Just an amazing experience from start to finish. From the initial first point of contact with Dhyllan to picking the car up has been a first class experience. The knowledge and quality of his vehicles to the highest car preparation I’ve ever come across is something else. These cars leave his premises looking better than they do new. The attention to detail is something else. There’s not one inch of his cars that doesn’t get touched. Dhyllan made the experience like no other and made the transition so easy nothing was too much for him. He kept you up dated throughout with update pictures and videos of the preparation and the effort he goes to on collection day is brilliant. Cannot thank Dhyllan and his team enough and would not hesitate to purchase a car off him again

July 8, 2023
Unprompted review
Rated 5 out of 5 stars

Well where to start

Well where to start, I recently purchased a golf r from automotive addiction and all I can say is WOW. The process was so easy from start to finish! Both Dhyllan and Louis we’re both so helpful during the process of purchasing the vehicle and right up to the collection. Nothing was too much hassle for them and I was constantly kept updated on the progress of the vehicle threw every stage of the process. I opted for a ghost and ceramic coating and that was no problem to them. What an amazing company to purchase a performance car from! From there customer service right down to there incredible attention to detail! There passion for performance cars and there customer service is absolutely second to non. I would highly recommend these guys if your in the market for a luxury and performance car and I myself will 100% be a returning customer!

June 15, 2024
Unprompted review
Rated 5 out of 5 stars

Best car buying experience out there…

Definitely the best service I have ever received when purchasing a car. Dhyllan and his team were outstanding since first contact. The knowledge and understanding these guys have is unrivalled, the car was immaculately presented, the service was above and beyond what I could have expected. Anyone who is in the market for a new car, I couldn’t recommend these guys enough!!

June 15, 2024
Unprompted review
Rated 5 out of 5 stars

Best In the Business Hands Down

I purchased my first Audi RS3 from Automotive Addiction 5 weeks ago. I can't express enough, how happy I am with the purchase. The car came with full PPF, fitted from new by this wonderful team of perfectionists giving it a full black satin look. The moment I got off my first phone call with Dhyllan I knew I had to join his long list of happy customers. His knowledge and passion is second to none and blew me away. As soon as I committed to purchasing the car, I was sent pictures and videos of the work the Automotive team were doing prepping the car. It made such a difference knowing I was buying from a dealer which generally cared about their customer. Trust is key for me and is hard to come by these days. The collection day was special - nothing was rushed and Dhyllan even took the time to show me and my young son round his units which had a collection of very special cars. As for the car itself - it was perfect, better than what I imagined; it looked brand new, as if it had been delivered straight from the factory. Thank you to Dhyllan, Louis and all the Automotive Team everyone of you do a great job and I look forward to seeing you soon.

June 3, 2024
Unprompted review
Rated 5 out of 5 stars

Bought my F80 M3 from the team at…

Bought my F80 M3 from the team at Automotive Addicition. Genuinely the best buying experience i've ever had, faultless in every way. i would gladly buy a car from these guys with out viewing it. Fantastic

May 30, 2023
Unprompted review
Rated 5 out of 5 stars

Let me tell you a quick story


Let me tell you a quick story, In this picture you are seeing a 24 year old picking up his dream car, all thanks to the Automotive Addiction team. They made my dreams come true at a young age, they made it possible for me to have a 560 BHP car and for those car enthusiasts out there you know what that would have meant to me. If going above and beyond for me on this and all the servicing, MOT and any mods I wanted to add wasn’t enough, when I came to them with a financial crisis and needed to downgrade my car due to other commitments after 18 months of owning this beast, Louis and Dhyllan advised me on the best course of action and then sorted me out with a car from them that was a downgrade like I requested but also one I could take pride in. I then kept that car for a while before moving on again and me being bad with money and having a spending habit, where most people would have taken advantage of that, Dhyllan (who also had a business to run) took a lot of time out of his days helping me with financial issues and giving me advice and guidance that I will remember forever.
I have had a lot of cars in the past and I can honestly say that not in a million years would I have thought I would get that kind of service. They have gone above and beyond time and time again for me without hesitation and not wanted anything in return, I am eternally grateful for that.
I look forward to being a part of their customer base for many years to come. If you are a car enthusiast and want a company that isn’t just out there to get money from you and you want to be able to trust everything they say then Automotive Addiction is the place to go, they will look after you and make you dreams come true if it’s within their means🤩 I have had highs and lows over the past few years and they have helped me through it all. I highly recommend taking a trip to see them and how they operate, you will not be disappointed 😁

May 22, 2024
Unprompted review
Rated 5 out of 5 stars

I find it hard to put it into words…

I find it hard to put it into words what a 1st class service you get with Automotive Addiction !
But will try ….
Over the last 6 years I have brought numerous of cars from Dhyllan and all have been to the highest of standards .
I’ve been lucky to have brought nearly new and brand new from him and I can honestly say , you can’t tell the difference as all the cars Dhyllan sells are flawless .
The level of detail is unbelievable from the perfection of the car itself to the start to finish service from the whole Automotive Addiction Team !!
After buying my 1st car all those years ago from here and leaving a very happy review …. Feel like it’s still important for me to say a massive thank you again to Dhyllan for my new purchase and your business & service continues to blow me away .

Can’t recommend their service high enough 👍

April 6, 2024
Unprompted review
Rated 5 out of 5 stars

Long term customer

If you want to buy a car from the best then these are the guys are top of the tree.

I have purchased 3 cars over a long period of time and they have always been 10/10 with service. From initial communication to after care they have been brilliant.

My most recent purchase was a cheaper car than my first 2 and the level of detail and care was exactly the same as the other 2.

Picture of the whole detailing process and extra work carried out is a great touch. The whole team are friendly and spend time talking to you about anything you want to know. Wouldn't buy a used car from anyone else.

Thanks again :)

These guys really love cars and it really shows

April 22, 2024
Unprompted review
Rated 5 out of 5 stars

Car enthusiasts selling cars

Massive shoutout to Dhyllan and Louis for all the help getting me one of the finest examples of the 8v RS3 out there, massive thank you to everyone else at Automotive Addiction for the work put in. Cheers lads

April 20, 2024
Unprompted review
Rated 5 out of 5 stars

Very helpful and professional service…

Very helpful and professional service received these guys are the best
They made the whole experience and handover over the car ever so special .
After many months of searching I discovered my perfect car on my doorstep .
From the sales team (dhyllan and Louis )
To the prep team who worked their socks off to get the car ready for the date I wanted I will be always grateful 🙏🏼. Be in for a brew soon
Thanks again guys I love my car

February 13, 2024
Unprompted review
Rated 5 out of 5 stars

These guys are the best in their business!

From the minute I picked up the phone with Louis I knew I was in good hands, he provided alot of information and knowledge aiding me to pick the right vehicle for myself. This was made much easier by the quality of the cars they have. Prepared the car perfectly and was a pleasure to deal with on the day, will absolutely be returning when I'm in need of a change in vehicle!

March 11, 2024
Unprompted review
Rated 5 out of 5 stars

Automotive Addiction aren't…

Dhyllan and the team at Automotive Addiction aren't car salesmen trying to sell you anything they can, they are true enthusiasts with a passion for supplying people the best prepared cars in the country, there cars sell themselves, I bought a MK2 focus rs from them and hands down the best buying experience I will ever have and could not recommend them enough, there attention to detail and after sales care is second to none!! Definitely highly recommend and wouldn't hesitate in dealing with them again in the future!

January 8, 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic buying experience

Fantastic buying experience. These guys really do go the extra mile in prepping the car and also all of the after sales side as well. Thoroughly recommend and on the back of my recommendation a friend has just bought a Golf Clubsport S (as i did) and had the same experience.

January 8, 2024
Unprompted review

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