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BigParking Reviews 128

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TrustScore 4 out of 5

3.8

Public Parking Space
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Review summary

Created with AI, based on recent reviews

Considering 60 reviews, reviewers had a great experience with this company. Customers frequently praise the staff for their friendliness and helpfulness, noting that interactions are pleasant and efficient. Many people find the booking process easy and straightforward, appreciating the clear information provided. The service is often described as reliable, with many customers feeling secure and satisfied with their overall experience. However, some customers also noted issues with the service, particularly concerning car park organization and exit delays. There were instances where people experienced difficulties with car park access, locked gates, or being blocked in by other vehicles. A few reviewers also mentioned dissatisfaction with the pricing, finding it to be on the higher side, and some reported last-minute changes to parking locations, leading to longer walks to venues.

What people talk about most

Location

Users describe ambiguous interactions with location. While some customers found the parking easy to book,... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being friendly,... See more

Booking process

Customers had ambiguous experiences with the booking process. Many reviewers found the booking process to be... See more

Price

People report ambiguous experiences with price. Many customers find prices reasonable, with some noting good... See more

Service

Consumers find service to be ambiguous, with many praising the reliability, punctuality, and friendly staff,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

25 minutes from the venue easy walk finding the carpark bar the M6 traffic was easy entering simple number plate scanned and waved through into a field thankfully weather was dry. downfall was exiti... See more

Rated 4 out of 5 stars

Quick and easy to book. A reliable service which generally departs on time. We were at the ground in plenty of time before the game. Parking close to the away turnstiles is always a bonus.

Rated 5 out of 5 stars

We were nervous about booking Big Parking as we'd never heard of the company before. Used for an Oasis gig in Heaton Park and had a brilliant experience. Easy to book, good direction to the car park a... See more

Rated 5 out of 5 stars

Safe and secure parking in very convenient location. Friendly and helpful on site staff and call centre staff. Great use of technology both website and car park number recognition. Smashing first seas... See more

Company details

  1. Public Parking Space
  2. Event Planner
  3. Parking Garage

Written by the company

BigParking is a nationwide provider for Matchday and Event Parking. We have community-benefiting car parks located near large event locations. Profits are shared with the schools and businesses we park with. We use ANPR technology to reduce queues and get you parked as quickly as possible and to your match, concert or festival even quicker!

Contact info

3.8

Great

TrustScore 4 out of 5

128 reviews

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Replied to 4% of negative reviews

Typically replies within 2 weeks

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Rated 3 out of 5 stars

When we arrived

When we arrived, there were no spaces in the small car park. We had to wait for people to come out of the church to leave in order to park our car.

January 25, 2025
Rated 5 out of 5 stars

Great - unless

Parking is usually easy unless the university holds an event on the same day - open days, pantomimes, etc. Then parking is greatly reduced and can make it difficult to find a space.

January 23, 2025
Rated 5 out of 5 stars

Well organised

Well organised. Directed to parking area and convenient and well organised transport to and from the match. Friendly staff.

January 22, 2025
Rated 5 out of 5 stars

Very well organised

Very well organised, incredibly easy to use, and the staff are very friendly and helpful. To top it all, the convenience made the whole evening a lot more enjoyable.

January 22, 2025
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Reply from BigParking

Thanks Ian! Looking forwards to welcoming you back to one of our parking locations!

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