25 minutes from the venue easy walk finding the carpark bar the M6 traffic was easy entering simple number plate scanned and waved through into a field thankfully weather was dry. downfall was exiti... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Quick and easy to book. A reliable service which generally departs on time. We were at the ground in plenty of time before the game. Parking close to the away turnstiles is always a bonus.
We were nervous about booking Big Parking as we'd never heard of the company before. Used for an Oasis gig in Heaton Park and had a brilliant experience. Easy to book, good direction to the car park a... See more
Safe and secure parking in very convenient location. Friendly and helpful on site staff and call centre staff. Great use of technology both website and car park number recognition. Smashing first seas... See more
Company details
Written by the company
BigParking is a nationwide provider for Matchday and Event Parking. We have community-benefiting car parks located near large event locations. Profits are shared with the schools and businesses we park with. We use ANPR technology to reduce queues and get you parked as quickly as possible and to your match, concert or festival even quicker!
Contact info
School Lane, CV7 9GE, Coventry, United Kingdom
- 024 7538 6631
- info@bigparking.co.uk
- bigparking.co.uk
3.8
Great
128 reviews
Replied to 4% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Well monitored with good parking…
Well monitored with good parking directions given. Easy access.
January 22, 2025
Reply from BigParking
Thanks for your feedback Malcolm! I'll let the team know! Looking forwards to welcoming you back to one of our parking locations!
Reply from BigParking
Thanks Mark! The staff love it when we get great feedback!
Always swift access to car park and…
Always swift access to car park and well managed
January 22, 2025
Reply from BigParking
Thanks Harry! Looking forwards to welcoming you back to one of our parking locations!
Easy to book
Easy to book. At destination the staff were friendly, helpful and efficient
January 22, 2025
Reply from BigParking
Thanks for your Review Rodney!
Easy parking near Home Park
January 22, 2025
Reply from BigParking
Thanks John! I'm glad we could help you find matchday parking for Plymouth Argyle. Looking forwards to welcoming you back to any of our other nationwide parking locations!
Easy payment process plus easy parking…
Easy payment process plus easy parking with helpful staff on the day
January 21, 2025
Reply from BigParking
Thanks Kevin!
Excellent - 5 Stars
Excellent company - always reliable and offer great service. The parking opportunities are limited around the CBS Arena, but these guys offer great sites, well marshalled and reasonable distances from the ground. Would definitely recommend. Any interactions have always been polite and friendly. 5 stars.
January 22, 2025
Reply from BigParking
Thanks Caroline! Don't tell any of the other clubs but Coventry is actually our favourite. We love supporting other fans with parking
Coventry arena
Great location and very efficiently met on arrival. Exit was equally straightforward
January 25, 2025
Reply from BigParking
Thanks Neil!
Cancelled at the 11th hour.. no refund..yet
We booked parking for the Manchester United Vs Southampton game.
It was cancelled at 10am on matchday, due to unforeseen circumstances!
I am still waiting for my refund and will be putting the charge into dispute with my credit card provider.
On the positive side we found a car park closer to the ground at at £5, half the price of this lot, cheers!
January 16, 2025
Unprompted review
Reply from BigParking
Hi Hugh,
We've requested some more information from you so we can follow up.
I'm sorry felt the need to leave a one-star review instead of contacting us directly for a quick resolution.
As soon as you provide the requested information I can check to see if the refund has been actioned for you.
Could of been clearer with parking address.
I've only given 4 stars because when I booked for Bristol City it didn't give me the full address of the parking at the university.
December 25, 2024
Reply from BigParking
Hi Rocket!
Thanks for the feedback. We've now made the address clearer on our confirmation emails for Match Day and Event Parking at Ashton Gate Stadium.
All the Best!
Reply from BigParking
Thanks Stephen
Parked through this company at West…
Parked through this company at West Brom game At Mercure hotel. Paid 10 quid. Roadworks at exit meant we took an hour to get out. Then got fined 60 quid. Appealed but I wonder how many get stitched up. Even without roadworks this car park is difficult to exit for a game as it is in a cul de sac which gets full.
November 23, 2024
Unprompted review
Reply from BigParking
Thank you for your feedback, and we’re sorry to hear about your experience parking at the Mercure Hotel for the West Brom game.
We aim to provide a smooth and convenient service for all customers, but we understand how frustrating delays caused by roadworks or high traffic volumes can be, particularly on match days. Unfortunately, external factors like temporary roadworks are beyond our control.
Regarding the penalty charge, we’re more than happy to assist you in following up on your appeal. Please reach out to our customer service team with your parking details, and we’ll do everything we can to support you.
Thank you for bringing this to our attention, and we hope to provide you with a better experience in the future. Should you have any further concerns or questions, please don’t hesitate to contact us.
Best regards,
The BigParking Team
No standing in the rain!
Easy to find, good parking and efficient park & ride service
November 24, 2024
Reply from BigParking
Thanks Carla!
Turned me away with wheelchair van to…
Turned me away with wheelchair van to access a disabled space near my church. Had to take my disabled passenger much further away. Arrived at my destination to find able bodied people being allowed in to park. "My supervisor has just said we're allowed to let people in for church now". Nice one. Not. Unapologetic and giving the same "explanation " over and over again.
November 17, 2024
Unprompted review
Reply from BigParking
Hi, Not entirely keen on the implication we were allowing able-bodied people to park and not others.
Your review is not a fair reflection of the fact that when you first arrived - the road was closed and when you returned later it was not.
I'm sorry you were inconvenienced.
Reply from BigParking
Thanks Steve!
Easy check in via ANPR system
Easy check in via ANPR system , nice parking spaces and very well lit up at nighttime , full security on site , nice easy access back onto the M6 J
August 25, 2024
Reply from BigParking
Thanks Nigel!
Pleasent staff at location as always
Pleasent staff at location as always. Note ; you still owe me £10 from a previous double booking.
August 25, 2024
Reply from BigParking
Thanks for the review Steve! Can you call or email and ask for Ria. We'll get this sorted for you
Easy to find
Easy to find. Plenty of space and no queue to get out. On M4 within a few minutes. Only reason not 5 stars is that it would be good if it opened 4 hours before kick off rather than 3.
August 25, 2024
Reply from BigParking
Thanks Andrew! Glad we could help you with Matchday parking!
I parked at Luckwell road Bristol
I parked at Luckwell road Bristol.
Excellent service. Extremely polite and attentive attendant. Thank you.
August 25, 2024
Reply from BigParking
Thanks Jamie! We'll pass on the feedback to Luke!
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