Excellent customer service by Dominique!! Very responsive to emails and she kept me well communicated with ETAs for out stock shocks. Very fast delivery and well packaged items. I am very pleased and... See more
Company replied
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Excellent gentleman to 'chat' with- knowledgeable and helpful . However as B4s 'product out of stock' and so would have to order from Germany with 2-3 week lead time. As time slot booked for following... See more
Company replied
Great company with good online support. High quality parts. I would have given them 5 stars if it wasn't for the terrible UPS delivery mix up and UPS online support. After having the wrong address a... See more
I needed to replace the front shock absorbers on my ten year old VW Golf 2.0 GT Sport TDI. I was able to check which type I needed with a Technical Representative at Bilstein very easily, ordered them... See more
Company details
Written by the company
Bilstein Shocks.co.uk is the number one supplier for Bilstein shock absorbers and suspension kits. Our online shop has thousands of suspension car parts listed. We are now under the management of Sourcefy Ltd. UK, an official partner of Thyssenkrupp Bilstein GMBH. A home to Bilstein experts.
Contact info
71–75 Shelton Street Covent Garden, London , London, United Kingdom
- +44 20 7870 1187
- sales@bilstein-shocks.co.uk
- bilstein-shocks.co.uk
3.9
Great
158 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
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couldn't have been more helpful.
March 8, 2018
Unprompted review
Reply from Bilstein-Shocks
Thank you for taking time to write your review, It really helps us show the service we provide. Not just shocks but spare parts too!
Good communication and my shock bushes …
Good communication and my shock bushes were delivered quickly.
January 19, 2018
Unprompted review
Reply from Bilstein-Shocks
Thank you for taking time to write your review, It really helps us show the service we provide. Not just shocks but spare parts too!
B16 for VW
Ryan was extremely helpful and good communications and fantastic product !!!
September 9, 2017
Unprompted review
Replacement of front shocks on a Golf Mk V …
I needed to replace the front shock absorbers on my ten year old VW Golf 2.0 GT Sport TDI. I was able to check which type I needed with a Technical Representative at Bilstein very easily, ordered them online and they arrived within five days. The car now feels like new, the ride and steering is improved and I am very satisfied with my experience with Bilstein.
August 9, 2017
Unprompted review
Great technical help
Great technical help, quick responses. The transaction was smooth and effortless, with order received very quickly.
June 19, 2017
Unprompted review
Good service.
I needed to make a change to the order. This was dealt with quickly and professionally. Would recommend. Thanks.
May 2, 2017
Unprompted review
Best shops in the world
April 20, 2017
Unprompted review
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