Brentacre Insurance Reviews 1,139

Great service with great prices if you have a van or a campervan. Sad to leave after 4 years with you. However, ive now got a car and found cheaper for thst. But, I will be back once I get another van.

Amazing service, price efficiency! Highly recommended. Thanks

I was very impressed with this company. The quality of customer service and the price of my cover were both a very refreshing change.
The staff were very knowledgable and very helpful.
Would definitely recommend Brentacre

Speedy response and reply to a question

Very efficient, informative and friendly. Great price for my insurance! Highly recommend

I’ve been with Brentacre Insurance for four years now and the service has been consistently excellent. The team are always very friendly, helpful, and take the time to clearly explain everything so you fully understand your cover. They genuinely try to help rather than hinder, which makes a big difference compared to other insurers I’ve dealt with in the past. On top of that, their pricing has always been very competitive. I wouldn’t hesitate to recommend them.

A competitive quote for insurance of my self build VW campervan was offered over the telephone. We couldn’t finalise the deal, as the length of the call took us past the open hours of the insurance company that would be providing the cover. I called back the next day. The second representative made me go through all the details again of all the modifications, then said he couldn’t give me a quote until I provided the exact date of when my wife passed her test (she would be a named driver), even though we both passed our tests over 45 years ago! I suggested that he could get the date from the photograph of our licences and/or the check codes for our licences that he also insisted upon, but he wouldn’t accept this. He also informed me that, despite my going through all of the vehicle modifications with two reps, I would have to write it all onto a form that they would send. I decided that their intense focus on their internal process was not worth my time and effort. I terminated the call, then called another insurance company and got a slightly better quote, with more add-on’s and no insistence on filling out forms, sending photos of licences, no licence check codes required. Brentacre should show a little more trust in customers’ statements, because in the even of a claim, if the customer is found to have provided incorrect information, they would be within their rights to refuse the claim anyway. All in all, about 90 minutes of my life wasted with this navel-gazing company.

Useless, called asking for a quote. Told straight away without taking any of my details that they couldn't insure me. Waste of time!!!

I have just signed up our VW Camper with Brentacre, a competitive price, compared to some of the other insurers. Very helpful on the phone (yes, you actually speak to a human!) very prompt at setting up everything, and helpful. So glad I found them.

Spoke to two members of staff (one of which was Keely) to sort out the insurance for my first imported American classic. Both were incredibly helpful and friendly and thorough in explaining everything to get my car insured at a great price!

Have been with Brentacre since 2023. They have always been helpful and kind. Easy to talk your insurance needs through with

I have been with Brentacre for my last 4 campervans and have always found them to be excellent. Good value and easy to deal with.

Amazing! Friendly, informative, quick, knowledgeable and not feared to say 'I don't know, I'll find out for you' which i find reassuring.
Price quoted was very competitive against other much higher quoted policies.
Definitely recommend and will return in future.

If you have a modified car don't go anywhere else!
These guys have years of knowledge in this field. They call you back, are timely with the documents and anything you need to do, and are very friendly.
Their prices and service are unbeatable in this sector!
Highly recommended for all modified vehicles. If I could have given 6 stars I would have!

Excellent service

I’ve been with Brentacre for 3yrs and they have consistently quoted the cheapest premiums.
Customer service is excellent and prompt .
Couldn’t ask for more from an insurance company.

Helpful, personal customer service from real people.

I was recommended this company from a Facebook group. I have a modified van and Brent acre took into account everything. Their customer service guys were knowledgeable and explained everything perfectly. The whole process was easy and their quotation was spot on for the cover they are providing.

They were very thorough in getting all the relevant details they required, the staff were knowledgeable and pleasant to deal with.

Great service from these guys for my modified insurance.
Only wish I'd used them last year.
Easy straightforward process and hassle free. Highly recommended