The first time I've purchased insurance and felt good after the process, they operate like real people not machines, nice to speak to, not sitting for 15 minutes on hold. Didnt keep pestering me like... See more
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Company details
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With over 30 years' experience in the automotive insurance industry, we specialise in insurance for classic cars, modified cars, camper vans, hot rods, imports and more. Our specialist knowledge allows us to offer tailored cover for non‑standard vehicles, backed by a knowledgeable UK‑based team.
Contact info
Phoenix Way, Gorseinon, SA4 9WF, Swansea, United Kingdom
- 01792 650933
- Admin@brentacre.co.uk
- brentacre.co.uk
Replied to 71% of negative reviews
Typically replies within 24 hours
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Always my first call for hotrod…
Always my first call for hotrod insurance, I have had many policies over the years with Brentacre and the staff are always helpful and informative. Keep it up guys.
UK based company providing me with…
UK based company providing me with modified car and van insurance for quite a few years now. Always competitively priced and make buying a policy super easy -which usually isn't the case when trying to insure anything modified. Friendly and helpful. Always recommend them when friends ask.
Top man “Callum”
Top man Callum, who I spoke to he sorted me out quick and with an amazing quote for my mk6 gti with some modifications.
Excellent company who know what mods mean and which mods actually make a difference to a car. Top tier modified car insurance company.
Always my go to company whenever I get a new car.
Rang to renew insurance they ran a new…
Rang to renew insurance they ran a new quote and saved me £40 well happy
A refreshing insurance experience
A refreshing insurance experience - human, fast and extremely good value. I highly recommend Brentacre!
Honest and fair
I have used Brentacre a lot over the last few years and they are always very helpful and not pushy at all on price. After getting some quotes elsewhere and experiencing being made to feel like I must take out the policy immediately with Adrian flux I always come back to Brentacre who are honest and fair with their customer service and their quotes.
Really helpful and knowledgeable staff.
Professional
Great service
Great service and easy comms as usual, thanks again Brentacre!
Effective and efficient as always.
Effective and efficient as always.
Great service.
Mixed call centre experience
I can only go on my experience of getting insurance through the online form and telephone call centre as a new customer. I haven’t had any experience of claims, and hopefully never will.
The online form feels a bit of a waste of time. You essentially have to speak to someone at the call centre to buy insurance through this company. Both my partner and I had mixed experiences with the people we spoke to. One person, who I believe was called Reece, spoke to both my partner and I and was not only helpful in getting a quote sorted but also helped in defining what various terms meant and how it applied to us (buying camper van insurance). An asset to the team and worth the praise. I had to call back to make the payment because I couldn’t find my credit card and I wanted to check a few details. I called back to speak to someone I believe was called Aaron. It was the most unhelpful combative experience I’ve had in a fair while - he said my quote didn’t exist and I was required to do a new quote. I work in a hospital and taking time out of my day to do the earlier quote was difficult enough. I asked him to speak to the person I spoke to earlier (Reece) to find the quote. He seemed really angry that I was asking him to do this. He went away, and came back after discovering the missing quote. No apology. He continued to complete the purchase, and even then it wasn’t a pleasant interaction. I did start to worry that this same aggressive attitude was a reflection of the company, and whether the IT system was so poor it could just lose quotes, which made me a bit nervous to go ahead with the policy. I came home to tell my partner my experience and he said he had had the exact same experience the day before with someone who was so aggressive that my partner just gave up on the quote. Thanks to Reece we did still buy the policy, but the other person we spoke to nearly made us change our minds.

Reply from Brentacre Insurance
BEST INSURANCE AROUND!!
Ive been insuring my vehicles with Brentacre for as long as I can remember now and nothing is ever too much for the staff there, always go that extra mile to assure you the best cover for the right price!
Brilliant Customer Service
I have been with Brentacre for over 10 years now, they are always very helpful and easy to contact when needed. I have just insured my second van with them as well.
Great Customer Service
Have my Abarth insured with them and they have been amazing. Being able to email them to add modifications on is amazing.
Always good service and price from…
Always good service and price from Brentacre - highly recommend.
Great Customer service
These have been brilliant to deal with from day one from submitting paperwork to quick replies when submitting modifications. If you are buying a Transporter or already have one then I would highly reccomend them.
Incredible service
Incredible service, very nice people with a personal service.
Brentacre make insurance easy!
Brentacre make insurance easy & at a great rate. Best quotes by miles. Straightforward & no waiting on hold for hours! Highly recommend!
Great insurance brokers
I have been with Brentacre for ten years now, they are great for insuring modified cars at a fair price and very easy to deal with.
Straightforward insurance
Uncomplicated
Insurance from friendly folks.
Would recommend them.
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