The first time I've purchased insurance and felt good after the process, they operate like real people not machines, nice to speak to, not sitting for 15 minutes on hold. Didnt keep pestering me like... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Hands down the best car insurance experience I’ve ever had. Ben helped me to find the best product for my needs and explained everything perfectly for my modified Toyota supra. It’s very hard to fin... See more
Top man Callum, who I spoke to he sorted me out quick and with an amazing quote for my mk6 gti with some modifications. Excellent company who know what mods mean and which mods actually make a d... See more
Amazing insurance company! Friendly customer service, fantastic prices and genuinely an all-round lovely experience. If you've bought a campervan, don't think twice about it, just give Brentacre a cal... See more
Company replied
Company details
Written by the company
With over 30 years' experience in the automotive insurance industry, we specialise in insurance for classic cars, modified cars, camper vans, hot rods, imports and more. Our specialist knowledge allows us to offer tailored cover for non‑standard vehicles, backed by a knowledgeable UK‑based team.
Contact info
Phoenix Way, Gorseinon, SA4 9WF, Swansea, United Kingdom
- 01792 650933
- Admin@brentacre.co.uk
- brentacre.co.uk
4.8
Excellent
1K reviews
Replied to 71% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Competitive prices and more importantly…
Competitive prices and more importantly very easy to deal with, especially a lady called Emily L who went above and beyond to help a very stubborn and awkward customer
October 7, 2025
Unprompted review
Six thousand pound cheaper than the…
Six thousand pound cheaper than the next cheapest. Not a joke, callam provided excellent customer service. Much love to the team!
October 4, 2025
Unprompted review
Waste of time…
Waste of time don't be fooled by good reviews.(THE RESPONSE 😂SUCK YOURSELF)
October 4, 2025
Unprompted review
Reply from Brentacre Insurance
We’re sorry to hear you feel that way. We always aim to provide a helpful and transparent service, so it’s disappointing to know your experience didn’t reflect that. If you’d be willing to share more details about what went wrong, we’d really appreciate the chance to look into it and see if there’s anything we can do to put things right. You can reach us directly on 01792 650933 or at admin@brentacre.co.uk
Absolutely tremendous to deal with
Absolutely tremendous to deal with. Nice to speak to someone who took the time to go through the quote and various details with me. I e-mailed the various documents straight away and their response was instant. Many thanks for such a positive and pleasant experience.
October 3, 2025
Unprompted review
Absolutely brilliant
Absolutely brilliant, been with them for years now and excellent service. Best of all no problems at all if you have a mishap which is great to know. Just changed motor AND kept the old one so had to sort out extra insurance. No problem at all to the helpful guy on the phone and at a great price for the two !
October 2, 2025
Unprompted review
I have used Brentacre for some years…
I have used Brentacre for some years now and have found them to be excellent especially in communication.
October 1, 2025
Unprompted review
Been with Brentacre Insurance for a…
Been with Brentacre Insurance for a number of years now, always great members of their staff that are really easy to deal with. Competitively priced for insuring my modified van.
September 29, 2025
Unprompted review
Great service and speedily done.
Great service and speedily done.
September 29, 2025
Unprompted review
Straight forward and value
Simple and straight forward, great value, friendly staff, easy to access documents.
September 26, 2025
Unprompted review
Excellent service
Excellent service. Best quote around by miles for my VW Transporter. Very easy to deal with.
September 12, 2025
Unprompted review
Simple process
Quick, easy to renew, annual quotes that are price competitive.
September 23, 2025
Unprompted review
Another years renewal with Brentacre
I have been with insurance company for over 4 years.Always early reminder each year and always a very competitive quote.
Very helpfull staff well trained and very professional they listen to your needs and come back with great quotes .
September 23, 2025
Unprompted review
Splitty insurance
Great to deal with. Been with them for a few years and only ever a very slight increase on policy.
Thanks
September 22, 2025
Unprompted review
Another great experience with…
Another great experience with Brentacre, phoned up good price all mods declared and sorted within 30 mins. Have used Brentacre numerous times over the years and the staff are always knowledgeable car people!
September 18, 2025
Unprompted review
Always more then helpful
Always more then helpful, may not be the cheapest quote but believe me when i say you are in very safe hands, all the staff are very knowledgeable and friendly and will answer any questions you have and explain anything your not sure on, used them for coming upto 3 years now and will continue to use them
September 19, 2025
Unprompted review
The person on the phone was cheerful…Lewis
The person on the phone was cheerful very polite and curtuis and helpful his name is Lewis i was on the phone for about 10 minutes maximum everything solved that's how you do business 👍 thanks again mr Rodney Walsh
September 19, 2025
Unprompted review
I got through quick, professional and quick responce
It didn't take long to actually speak to someone, a rarity these days..
I spoke with Reece to renew my insurance, after checking a few details it all went through nice and easy.
Thanks Reece
September 17, 2025
Unprompted review
Utterly first class service from…
Utterly first class service from Brentacre yet again. I've been with them for years now and occasionally at renewal, I look at other prices. They're always the most competitive without exception in all the time I've been with them. Everyone that I speak to there is polite, courteous, professional and knowledgeable. Highly recommended
September 16, 2025
Unprompted review
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