BSB Solicitors  Reviews 

143
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company and its services. Customers frequently praise the dedicated staff for their exceptional professionalism, clear communication, and genuinely supportive approach when guiding clients through challenging legal matters. Consumers often highlight how approachable, patient, and reassuring the team is, making difficult situations much easier to handle successfully. Some reviewers were happy with the exceptionally quick response times and the efficient handling of urgent legal cases. People also noted that the thorough preparation and meticulous attention to detail gave them genuine peace of mind and absolute confidence throughout the entire process.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising the team for their exceptional... See more

Service

Reviewers express immense satisfaction with the exceptional legal service, highlighting a strong consensus on... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing deep appreciation for the... See more

Response time

People report positive experiences with response time, noting that reviewers were consistently available,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A huge thank you to BSB Solicitors and James Skelsey for helping me dealing with an uncomfortable situation. The passion & professionalism shown by Jim was impeccable. He guided me taking all t... See more

Rated 5 out of 5 stars

Jim and Victoria were excellent from start to finish. The attention to detail and time spent on the paperwork and prep was incredibly helpful. Not only are they diligent and excellent in what they d... See more

Rated 5 out of 5 stars

I am truly greatful to Johnathan Black for his approachable, clear and genuinely supportive help. He took the time to explain each step of the process in a way that made everything feel far le... See more

Rated 5 out of 5 stars

James Skelsey and the team at BSB Solicitors went far beyond their remit to provide comprehensive support to my son and I after he was accused of a serious crime. His care in meticulously preparing... See more


Company details

  1. Law Firm

Written by the company

Criminal defence, fraud and regulatory solicitors


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

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4.9

All reviews

(143)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

My Results BSB Solicitor

Ive been using BSB for years now mainly Jim Skelsey, or if he could not attend he would send some one just as good to attend any case i may have forwarded to him. I had a driving case yesterday that i was pretty sure i was looking at a band for drug driving but to my suprise the colleague he sent Mr. Black told me that charge was dropped and i left with a fine and 8 points due to not being insured and having a little canabis. I left happy knowing i can still drive.
Regards
Mr. Grant

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

I can give nothing but positive feedback...

I can give nothing but positive feedback for BSB Solicitors. Following my enquiry, they got back to me very quickly, and that punctuality continued throughout my use of their service. Their advice and assistance was excellent and it was stress-free. Big thanks to Victoria Duffy, she is absolutely excellent, professional and understanding in the whole case I needed assistance in.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

A huge thank you to BSB Solicitors and…

A huge thank you to BSB Solicitors and James Skelsey for helping me dealing with an uncomfortable situation.
The passion & professionalism shown by Jim was impeccable.
He guided me taking all the right decisions without pushing myself.
I felt like I could speak and be understood, ever feeling judged.
Thanks for your service.
I’d like to say that fees were fair and competitive for the level of expertise guaranteed.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you BSB solicitors!

I want to say a massive thank you to BSB solicitors, particularly to Victoria who was very supportive and reassuring from the beginning on my TfL fare evasion case. With a positive outcome of a warning with no criminal conviction or fees needed to pay. Thank you once again to BSB solicitors you have saved my career!

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Rail-fare Evasion case

Before I begin, I want readers to know that this is a completely honest and heartfelt review expressing how pleased and grateful I am for the service provided by Victoria Duffy.
Victoria was not only highly professional and efficient, with outstanding expertise in her field, but also genuinely empathetic toward my situation. She handled my rail fare evasion matter with skill and determination, using her knowledge and strategic approach to secure a fair and accurate settlement. Throughout the process, she explored every professional avenue available to achieve the best possible outcome.
If you are facing a rail fare case no matter how complex, I can confidently say that Victoria has the expertise to manage it effectively. She is a true asset to BSB Solicitors, and I cannot thank her enough for her exceptional support and dedication.

January 19, 2026
Unprompted review
Rated 5 out of 5 stars

1st class solicitors firm.

Jim Skelsey and Victoria Duffy have helped my family member so much. They literally did so much work on his case and they secured a successful aquital. Absolutely brilliant solicitors.

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Vistoria Duffy

Victoria was extremely quick and efficient in helping me through this case of accidental fare evasion. She is knowledgable and professional with plenty of experience with such cases. I felt like I was in the best hands and would recommend her to anyone facing similar issues.

November 19, 2025
Unprompted review
Rated 5 out of 5 stars

Truly greatful for a successful outcome

I am truly greatful to Johnathan Black for his approachable, clear and genuinely supportive help.

He took the time to explain each step of the process in a way that made everything feel far less overwhelming.

His professionalism and attention to detail gave me real confidence and thanks to his hard work, we achieved a successful outcome.

I would recommend him to anyone looking for reliable, knowledgeable and friendly legal support.

November 20, 2025
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of being represented…

I had the pleasure of being represented by Victoria Duffy at BSB Solicitors, and I cannot recommend her highly enough. From start to finish she was professional, reassuring, and incredibly hard-working. Victoria has a calm, grounded presence that really helped me through a stressful situation, and she was always honest and upfront with me about the process and possible outcomes.

She took real care with my case and it was clear that everything she did was done with diligence, expertise, and attention to detail. She communicated clearly, was friendly and approachable, and I always felt I was in capable hands.

In the end, Victoria achieved the best possible outcome for me out of the three potential results, and I am truly grateful. The work she put in was worth every penny and I genuinely felt supported throughout.

Thank you, Victoria, I couldn’t have asked for better representation

October 29, 2025
Unprompted review
Rated 5 out of 5 stars

Honest, compassionate and caring

James Skelsey and the team at BSB Solicitors went far beyond their remit to provide comprehensive support to my son and I after he was accused of a serious crime. His care in meticulously preparing the case by working with my son, who has ADHD and trauma, enabled a barrister to dismantle a litany of lies, leading to the judge ending the case after the prosecution had made their case. I can’t thank him and Victoria for their care, support and patience during some of the hardest years of my life.

If you are seriously struggling with a legal issue, James and the team will be honest and caring. I can’t recommend them enough (where is the 6th star?)

October 27, 2025
Unprompted review
Rated 5 out of 5 stars

I cannot recommend BBS solicitor highly…

I cannot recommend BBS solicitor highly enough. They have been incredibly dedicated ,supportive and professional throughout my case. Taking time to listen, advise and explaining the legal process was less overwhelming. Their commitment truly stood out.

October 7, 2025
Unprompted review
Rated 5 out of 5 stars

Remarkable, Fast, and Deeply Compassionate

When our family faced a stressful legal issue during a short visit to the UK, we felt completely lost. As visitors unfamiliar with the local system, what was meant to be a peaceful summer quickly turned into weeks of worry and confusion.

We first approached another solicitor, but instead of understanding our situation, we felt judged — as if we were being accused rather than helped. That experience made things even heavier for us.

Then we found Victoria Duffy and James, and from the very first call, everything changed. Victoria was calm, compassionate, and deeply professional. She listened carefully, showed empathy, and immediately took control of the situation with confidence and clarity.

Her approach was different — human, reassuring, and effective. She handled the case from start to finish with remarkable attention and speed, achieving what we thought was impossible in record time. The relief she brought us cannot be described in words.

If you ever face a legal issue in the UK and feel lost or anxious, I wholeheartedly recommend her and her firm. Their professionalism, kindness, and effectiveness are beyond measure. She didn’t just resolve a case — she restored our peace and trust.

October 3, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional professionals and wonderful people

Just three months after turning 18, my life took a very difficult turn when I faced a serious false allegation. It caused me a lot of anxiety, affected my studies, and made it impossible to find work. At that moment, a family friend recommended that I contact James Skelsey from BSB Solicitors — and I am so thankful that I did.

From the start, James was kind, approachable, and professional. He explained everything clearly and honestly, and he always made me feel supported. He helped me through the legal aid process and represented me at the magistrates’ court. I felt safe and confident having him by my side.

When my case moved to the Crown Court, it was taken over by Victoria, with Sam as my barrister, chosen by James. Victoria was simply amazing. She always made time for me, responded quickly to any questions, and showed so much care in her work. Even late in the evenings she would still be working on my case and updating me. What impressed me most was her persistence — she never gave up on trying to recover important evidence, even when the answers she got were discouraging.

Victoria’s dedication, patience, and kindness made a huge difference to me. I often went into meetings nervous and anxious, but I always left feeling calmer and more hopeful. My friends who wrote character statements for me also said how lovely and helpful she was.

At trial, I felt truly supported by both Victoria and Sam. Sam was always professional, approachable, and reassuring. He took the time to prepare me every single day, and his advice before my cross-examination was invaluable. Seeing how well he and Victoria worked together gave me great confidence, and each day our case felt stronger.

Thanks to James, Victoria, and Sam, I was acquitted of all charges. At just 19, the outcome could have changed my life forever — but because of them, I now have my freedom, my future, and the chance to follow my dreams.

I will be grateful to them for the rest of my life. They were not only excellent professionals, but also kind and caring people who truly stood by me during one of the hardest times I’ve ever faced. Even on the day of my acquittal, when Victoria couldn’t be in court, she immediately called me to celebrate and check on me. That really showed me how much she cares about her clients as people.

I couldn’t have asked for a better legal team. I would wholeheartedly recommend BSB Solicitors to anyone who needs dedicated, professional, and compassionate support. My deepest thanks to James, Victoria, and Sam — I will never forget what they have done for me.

October 6, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service from Agnes!

From the first call I was treated with kindness, and Agnes Woolley, who handled my case, was fantastic. She was professional, empathetic, and always quick to respond. Thanks to her support, I had a successful outcome. Highly recommend!

August 18, 2025
Unprompted review
Rated 5 out of 5 stars

Misuse tfl 60+ oyster

I had an issue with TFL as I was mistakenly using my father’s 60+ Oyster card and was caught. I hired BSB solicitor Victoria Duff, who supported me throughout the process. She was extremely kind, proactive, and always available to answer my questions.

At one point TFL were considering continuing with prosecution, but Victoria went the extra mile to find additional documentation that could support my case. Thanks to her professionalism and dedication, the outcome was very positive – instead of prosecution, I only received a warning note.

I am very grateful for Victoria’s help and would highly recommend her services to anyone who needs legal support.

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

James skeleton is the best solicter won…

James skeleton is the best solicter won my appeal he knows what is he doing he is very smart trust me he proved that the witnesses is lying and they are not reliable to give statements and argued the case in a great way
Victoria is very understanding and patient she was very helpful and an amazing communicator
Highly recommended to use their services
Thank you so much BSB solicitors ♥️

August 8, 2025
Unprompted review
Rated 5 out of 5 stars

My Court Experience

I was in court today in relation to a minor motoring offence but nevertheless, I found the experience very stressful. I was very grateful for Jonathan Black's help and support. Jonathan is tenacious, responsive and approachable. I have no doubt that his knowledge and expertise are first class and have no hesitation in recommending him.

August 5, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Legal Support During a Tough TfL Case by Agnes and Team

I had the pleasure of working with Agnes and her team on a complex fare evasion matter involving TfL, and I honestly can’t thank or recommend them enough. From the very beginning, Agnes was incredibly professional, composed, and clearly knew exactly how to handle the situation.

Even after we submitted a detailed letter of representation along with all the supporting documents, TfL still decided to pursue prosecution. At that point, I was convinced things were going in the wrong direction. But Agnes didn’t waver—she remained focused, persistent, and used her deep knowledge of the process to keep pushing forward.

Thanks to her dedication and strategic approach, the outcome of the case was significantly better than I had anticipated. What felt like a hopeless situation turned into a huge relief, and that’s entirely down to the expertise and commitment of Agnes and her team.

If you’re facing a similar issue, I wouldn’t hesitate for a second to recommend Agnes. She’s not only incredibly capable but also truly supportive throughout the entire process.

July 28, 2025
Unprompted review

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