BSB Solicitors  Reviews 

143
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company and its services. Customers frequently praise the dedicated staff for their exceptional professionalism, clear communication, and genuinely supportive approach when guiding clients through challenging legal matters. Consumers often highlight how approachable, patient, and reassuring the team is, making difficult situations much easier to handle successfully. Some reviewers were happy with the exceptionally quick response times and the efficient handling of urgent legal cases. People also noted that the thorough preparation and meticulous attention to detail gave them genuine peace of mind and absolute confidence throughout the entire process.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising the team for their exceptional... See more

Service

Reviewers express immense satisfaction with the exceptional legal service, highlighting a strong consensus on... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing deep appreciation for the... See more

Response time

People report positive experiences with response time, noting that reviewers were consistently available,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A huge thank you to BSB Solicitors and James Skelsey for helping me dealing with an uncomfortable situation. The passion & professionalism shown by Jim was impeccable. He guided me taking all t... See more

Rated 5 out of 5 stars

Jim and Victoria were excellent from start to finish. The attention to detail and time spent on the paperwork and prep was incredibly helpful. Not only are they diligent and excellent in what they d... See more

Rated 5 out of 5 stars

I am truly greatful to Johnathan Black for his approachable, clear and genuinely supportive help. He took the time to explain each step of the process in a way that made everything feel far le... See more

Rated 5 out of 5 stars

James Skelsey and the team at BSB Solicitors went far beyond their remit to provide comprehensive support to my son and I after he was accused of a serious crime. His care in meticulously preparing... See more


Company details

  1. Law Firm

Written by the company

Criminal defence, fraud and regulatory solicitors


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

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4.9

All reviews

(143)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

BSB Solicitors were brilliant

BSB Solicitors were brilliant. From the moment I first reached out to them right till the end. I am so grateful to my solicitor in particular, Victoria, she is very knowledgeable, incredibly understanding and kind and achieved the best possible result for my case. For anyone dealing with issues with TFL and needs some advice or a solicitor to act for them (which I recommend you do!) reach out to Victoria. You’ll be in safe hands, particularly if you’re like me and it’s your first time going through something like this. Thank you again, Victoria!

January 16, 2025
Unprompted review
Rated 5 out of 5 stars

Incredible service and professionalism

Incredible service!

I can't stress how lucky I was by coming across great reviews about Victoria Duffy at BSB Solicitors when facing a very difficult case with TFL for misusing a freedom pass. I instantly felt I would have been in the best hands I could have ever been if I contacted her, and I was right. I had spoken to other 3 different solicitors before who merely laughed at me saying it was an impossible case or just dismissed me with their fees and extras for what looked like a humongous lost battle.

Victoria instead immediately answered my call and I had a clear answer in a few minutes. She supported me from the beginning with exceptional professionalism, promptness, simple and clear guidance, but also empathy and kindness conveying a sense of calmness and safety from the very first moment. She was always and swiftly available to talk throughout the process making me feel supported during what could have been an extremely stressful situation. Victoria drafted an excellent argument for my representation, and her guidance throughout the process was invaluable. She took a burden off my shoulder, and on the basis of her written representations and mitigation, my case was settled by way of a formal warning, with no criminal record or conviction which could have ended my career and impacted my family.

Thank you Victoria, you deserve all the great reviews you got!

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

The best solicitor who listens and helps with a heart.

Victoria was very warm and approachable. She is very knowledgeable about the case and has been very compassionate too. My case was handled very smoothly with attention to details and without too much and unnecessary cost. I can’t believe how other solicitors would charge me as much as 2,500£ for the same case that Victoria handled in a hour with her hourly rate. She is the best and I would highly recommend her.

January 8, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you Victoria!

Working with Victoria Duffy completely changed the outcome of my case with TFL. After struggling for over a year and receiving a court summons, I was facing the possibility of fines and a criminal record. I found this firm just three months before my court date.

From the very start, Victoria was kind, professional, and took the time to understand my situation. Her advice and calm guidance gave me the confidence I needed during such a stressful time.

Thanks to her, I was able to resolve the case with just a formal warning. I’m incredibly grateful for her dedication and expertise, and I honestly couldn’t recommend her enough to anyone facing similar challenges. She truly made all the difference.

January 8, 2025
Unprompted review
Rated 5 out of 5 stars

We highly recommend BSB solicitors.

We highly recommend BSB solicitors.
Jonathan Black and his team successfully secured an acquittal for our adult son who has autism and learning disabilities. This was achieved in part by Jonathan obtaining the necessary assessments.
Throughout the case Jonathan was professional and responded promptly to our queries.
The offices and staff were welcoming and reassuring when we came in for face to face meetings, and built good rapport with our son.
We always felt we were in safe hands.

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

I have received an exeptional service…

I have received an exeptional service from victoria Duffy. she is a brilliant solicitor and has helped me reach an outcome that i am happy with. i would highly recommend her service and once again thank you Victoria.

December 2, 2024
Unprompted review
Rated 5 out of 5 stars

Jim Skelsey is absolutely amazing

Jim Skelsey is absolutely amazing, does an outstanding job every single time! All the years I’ve been using him he’s never let me down appreciate you Jim🙏🏽
Overall BSB solicitors are amazing, only company I’ll ever recommend

October 22, 2024
Unprompted review
Rated 5 out of 5 stars

I can not say enough about how…

I can not say enough about how excellent BSB have been since I changed firms to BSB was the best move i have done almost 3 years my case went on for and recently found not guilty. I wanna say thank you to JIM SKELSEY at BSB for all you and your firm have done believed i was not guilty from day 1 and all your hard work i would recommend BSB to anyone who needs a solicitor and also thank you to Victoria who helped when Jim was unavailable big big thank you first class service thanks

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

The best solicitors ever

The best solicitors ever. James Skelesy was kind, considerate and goes above and beyond for his clients. This isn’t the first time I’ve had James and I make sure to request him if I ever come into trouble. He is professional and ensures that the best possible outcome is reached. I would recommend whole heartedly, he has never failed to protect my freedom.

I wish him all the best and very grateful to know I can put my trust in him to advocate and fight my corner.

Jerrell

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding legal service by BSB Solicitors

My experience with James Skelsey at BSB Solicitors was exceptional, and I cannot recommend him highly enough. Thanks to his expertise and diligence, he successfully achieved the outcome I had hoped for in my legal case.

James is extremely knowledgeable, with a deep understanding of the law and a clear, structured approach to handling cases. From the start, he was able to break down the complexities of my situation, identifying all the key details and ensuring no aspect was overlooked. His strategic approach to presenting information, combined with thorough follow-up, created a strong case with a high chance of success.

Working with James at BSB Solicitors gave me complete peace of mind throughout the entire process. His competence, professionalism, and commitment were evident at every step of my legal case.

I am now enjoying the great outcome and will be recommending BSB solicitors to my network.

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Honestly...

Jonothan Black and his team of experienced barristers were a delight to be represented by. At every step I felt assured that I was in the hands of people that knew what they were talking about and cared about what they were talking about. That makes all the difference. I wish them the very best of futures.

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Support and Expertise from Annabel Evans in Resolving My TfL Case

I had an incredibly positive experience working with Annie (Annabel) on my TfL case. From the start, she was extremely caring and took the time to listen to all my concerns. Her empathy and attention to detail really made me feel supported during what was initially a very stressful situation. Annie drafted an excellent argument for my representation, and her guidance throughout the process was invaluable. She made everything so much easier to manage, and thanks to her, I received a favourable outcome. I highly recommend Annie to anyone seeking legal assistance.

October 4, 2024
Unprompted review
Rated 5 out of 5 stars

It was a very grateful experience with…

It was a very grateful experience with BSB Solicitors, especially with Victoria Duffy, my representative. She is very friendly, guided us, and helped us with related matters. We are grateful to BSB Solicitors and Victoria Duffy.

September 25, 2024
Unprompted review
Rated 5 out of 5 stars

Outstanding Legal Support for Fare Evasion Case

I am incredibly grateful to BSB Solicitors for their outstanding work in helping me resolve my fare evasion case through an out-of-court settlement. Their expertise and professionalism made a stressful situation much more manageable.
A special thanks to Ms.Victoria Duffy, who handled my case with exceptional care and dedication. She was always available to answer my questions, kept me informed throughout, and provided invaluable guidance. Her thorough understanding of the law and personal approach were key to achieving a favorable outcome.
I highly recommend BSB Solicitors and Victoria Duffy for anyone in need of legal assistance. Their support was truly a lifesaver.

September 20, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend BSB solicitors

I had the privilege of having Mr Jonathan Black working on my case, he dealt with my case with knowledge and professionalism to reach the desired outcome - this is the second time I have used BSB solicitors and have been successful on both occasions- I would highly recommend them!

September 20, 2024
Unprompted review

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