BSB Solicitors  Reviews 

143
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company and its services. Customers frequently praise the dedicated staff for their exceptional professionalism, clear communication, and genuinely supportive approach when guiding clients through challenging legal matters. Consumers often highlight how approachable, patient, and reassuring the team is, making difficult situations much easier to handle successfully. Some reviewers were happy with the exceptionally quick response times and the efficient handling of urgent legal cases. People also noted that the thorough preparation and meticulous attention to detail gave them genuine peace of mind and absolute confidence throughout the entire process.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising the team for their exceptional... See more

Service

Reviewers express immense satisfaction with the exceptional legal service, highlighting a strong consensus on... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing deep appreciation for the... See more

Response time

People report positive experiences with response time, noting that reviewers were consistently available,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A huge thank you to BSB Solicitors and James Skelsey for helping me dealing with an uncomfortable situation. The passion & professionalism shown by Jim was impeccable. He guided me taking all t... See more

Rated 5 out of 5 stars

Jim and Victoria were excellent from start to finish. The attention to detail and time spent on the paperwork and prep was incredibly helpful. Not only are they diligent and excellent in what they d... See more

Rated 5 out of 5 stars

I am truly greatful to Johnathan Black for his approachable, clear and genuinely supportive help. He took the time to explain each step of the process in a way that made everything feel far le... See more

Rated 5 out of 5 stars

James Skelsey and the team at BSB Solicitors went far beyond their remit to provide comprehensive support to my son and I after he was accused of a serious crime. His care in meticulously preparing... See more


Company details

  1. Law Firm

Written by the company

Criminal defence, fraud and regulatory solicitors


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

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4.9

All reviews

(143)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful!

I received a great service from Victoria. She was professional and if I had any questions she took the time to answer them.

Thank you

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Legal Support– A Decade Later, Still Grateful

Ten years ago, I found myself in a really bad situation, facing serious criminal charges and in urgent need of legal representation. In that critical moment, BSB Solicitors answered my call—and I remain deeply grateful that they did.

I received exceptional professional support from Jim Skelsey, whose expertise and guidance were invaluable. He not only helped me understand my situation clearly but also guided me toward the best possible outcome. His representation in court was flawless, and without a doubt, it played a major role in allowing me to rebuild and enjoy the fulfilling life I have today.

What truly stood out during what was, frankly, one of the most difficult times in my life, was how Mr. Skelsey treated me—not just as another client, but as a person who was in real trouble and in need of compassion and help. He took the time to listen and genuinely cared about my future.

Even a decade later, I cannot recommend Jim Skelsey and BSB Solicitors highly enough. Their professionalism, dedication, and humanity made all the difference.

June 18, 2024
Unprompted review
Rated 5 out of 5 stars

BSB solicitors are the best lawyers I have experienced, I will will highly recommend them to anyone who is looking for best lawyers

“I had the best support from BSB solicitors for a very tricky case in National Rail investigation for fare evasion, I am glad that BSB solicitors are taking every possible evidence and action to help in such as stressful situation and supported my case at very high level ,so as the result of high professional service , I had the best outcome possible. I’m really happy and I would like to thank specially Agnes for everything she did for me. All the best!”

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

Mr. James Skelsey - First Rate Solicitor

Mr. James Skelsey represented me recently. He took the time to consider every aspect of my case before we went to court. I am delighted to report that thanks to his excellent preparation, my case was successful. If you want the very best, you want to represented by Mr. James Skelsey.

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Stressful Legal case with network railway made eas

I was involved in a highly stressful legal case, and Agnes Woolley acted as my case manager. Reaching out to BSB Solicitors was undoubtedly one of the best decisions I’ve made. Agnes provided clear, honest advice throughout the process and delivered her services with a high level of professionalism, empathy, and sensitivity. She was consistently prompt in all communications, whether with me or the prosecutor, ensuring I felt supported and well-informed at every stage. I would highly recommend Agnes and the team at BSB Solicitors to anyone facing legal issues related to the railway service.

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service,

Absolutely great experience with BSB Solicitors, very helpful information, and very supportive along the way of handling a case. Luckily was also able to reduce my fine with Victoria's help. Would recommend to anyone and everyone A+++. Thank You!

May 12, 2025
Unprompted review
Rated 5 out of 5 stars

BSB / Jonathan Black - Excellent Support!

Jonathan Black assisted me with a defence case. He was amazing - great professionalism, patience and attention to detail, taking time to understand every nuance of my case. I would have no hesitation in recommending Mr Black and BSB Solicitors.

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

Victoria Duffy BSB Solicitors

I highly recommend Victoria Duffy of BSB Solicitors. From the outset she was professional, efficient, helpful and her communication was excellent. I found her very reassuring throughout and she took control of a stressful situation for which I am very grateful to her and can't thank her enough.

April 22, 2025
Unprompted review
Rated 5 out of 5 stars

A company where professionals work.We…

A company where professionals work.We worked with Victoria Duffy,solicitor. Exceptional approach to work and clarity. The result exceeded our wildest expectations.I am grateful and highly recommend!

April 2, 2025
Unprompted review
Rated 5 out of 5 stars

TFL fare evasion

After receiving a stressful letter from TFL regarding fare evasion, I called a few law firms to get help. From the first call with reception at BSB, I was met with kindness and patience. Agnes Woolley was assigned to my case and went above and beyond to help me after hours on a Friday, to extend the deadline TFL had set for responding. She was empathetic, professional and very quick to respond to my queries. I had a successful outcome and I'm so grateful for Agnes's help. I would highly recommended her.

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

Jim Skelsey - fantastic experience.

Jim was the man of the hour in regards to my case. From a seemingly impossible situation, he brought the best possible scenario imaginable.

He brings great knowledge and communication, and has gone out of his way to manage my stress on the situation. I will never hesitate in recommending Jim to anyone in need of a lawyer for criminal proceedings.

April 7, 2025
Unprompted review
Rated 5 out of 5 stars

Victoria is excellent and provided a…

Victoria is excellent and provided a lot of helps on my case, I’m really grateful I have her as my solicitor, she have give clear instructions for me what to do and provide support during the case. I am highly recommend using her services.
Thank you Victoria.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding Support from James Skelsey at BSB Solicitors

Jim at BSB Solicitors was an exceptional solicitor who went above and beyond to help us. For over five years, my partner carried a legal burden, and thanks to Jim’s skill, patience, and dedication, he was finally able to move forward.

From the very start, Jim took the time to understand every detail, never making us feel like just another client. As English isn’t my partner’s first language, Jim was incredibly patient, always explaining things clearly and ensuring he fully understood every step. He never rushed us and always made sure both my partner and I felt informed and confident in every decision.

With Jim’s expertise and guidance, we achieved the best possible outcome given the circumstances, allowing my partner to move forward with peace of mind. If you need a solicitor who is knowledgeable, supportive, and truly committed to his clients, I highly recommend Jim.

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

This was my first experience where an…

This was my first experience where an altercation on the road was wrongfully pursued as a criminal charge. The charge was ABH which was false and, although heated, it was a verbal altercation between myself and a cyclist. BSB solicitors supported me and provided me with the guidance I needed to avoid prosecution. Due to lack of evidence, as identified by BSB solicitor, the CPS wanted me to accept a lesser charge, just to achieve some conviction. My solicitor represented me and declined this as he advised me, due to timescales, they could not continue to pursue this lesser charge unless I pleaded guilty. This was followed up by a letter that the CPS would discontinue as they didn’t think a prosecution was likely due to lack of evidence. This case was hanging over me for a year and had affected every aspect of my life. Through their compassion genuine care, support and guidance I was able to get my life back. I can’t thank and recommend my solicitors at BSB enough and will forever be grateful to them, in particular Victoria and James.

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing service!

Victoria Duffy is simply the best! She is extremely professional, very responsive, compassionate and knowledgeable and excellent at delivering and executing solutions for her clients! I have dealt with a number of legal professionals in my lifetime, but Victoria is definitely a standout with her approach and the value she delivers! Huge thanks to her and my full recommendation to anyone!

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Jim is totally stranger to us

Jim is totally stranger to us. We found him through the website (BSB Solicitors). At first, my husband and I skeptical with this company knowing there are scammers out there waiting for the vulnerable people like us. The first time I spoke to Jim on the phone he already gets my trust so we proceed to hire him.
We are incredibly grateful for the help we received from Jim. The entire process was made so much easier by his guidance and expertise. His communication was always clear, timely and emphatic. We appreciated his patience in explaining the legal terms in a way we could easily understand. What really stood out to us was how Jim genuinely cared about our situation. I highly recommend him.

February 8, 2025
Unprompted review

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