BSB Solicitors  Reviews 

143
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 33 reviews, reviewers overwhelmingly had a great experience with this company and its services. Customers frequently praise the dedicated staff for their exceptional professionalism, clear communication, and genuinely supportive approach when guiding clients through challenging legal matters. Consumers often highlight how approachable, patient, and reassuring the team is, making difficult situations much easier to handle successfully. Some reviewers were happy with the exceptionally quick response times and the efficient handling of urgent legal cases. People also noted that the thorough preparation and meticulous attention to detail gave them genuine peace of mind and absolute confidence throughout the entire process.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising the team for their exceptional... See more

Service

Reviewers express immense satisfaction with the exceptional legal service, highlighting a strong consensus on... See more

Customer service

Reviewers highlight positive aspects of customer service, frequently expressing deep appreciation for the... See more

Response time

People report positive experiences with response time, noting that reviewers were consistently available,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A huge thank you to BSB Solicitors and James Skelsey for helping me dealing with an uncomfortable situation. The passion & professionalism shown by Jim was impeccable. He guided me taking all t... See more

Rated 5 out of 5 stars

Jim and Victoria were excellent from start to finish. The attention to detail and time spent on the paperwork and prep was incredibly helpful. Not only are they diligent and excellent in what they d... See more

Rated 5 out of 5 stars

I am truly greatful to Johnathan Black for his approachable, clear and genuinely supportive help. He took the time to explain each step of the process in a way that made everything feel far le... See more

Rated 5 out of 5 stars

James Skelsey and the team at BSB Solicitors went far beyond their remit to provide comprehensive support to my son and I after he was accused of a serious crime. His care in meticulously preparing... See more


Company details

  1. Law Firm

Written by the company

Criminal defence, fraud and regulatory solicitors


Contact info

4.9

Excellent

TrustScore 5 out of 5

143 reviews

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4.9

All reviews

(143)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you Victoria & BSB

We don’t usually do online reviews but for Victoria at BSB solicitors we must.

During a very stressful situation we needed to feel that we were in safe hands and that’s exactly how it was with Victoria. She kept us informed and guided us at all stages and got us the best possible outcome. We highly recommend Victoria!

September 22, 2023
Unprompted review
Rated 5 out of 5 stars

Exquisite law firm

Exquisite law firm, providing quality legal advice and court support to those who need it the most. I am satisfied with the service I received and would recommend this firm to anyone.

AM

December 13, 2023
Unprompted review
Rated 5 out of 5 stars

Jim and Jacob were a pleasure to work…

Jim and Jacob were a pleasure to work with - highly reassuring and worked with speed and accuracy against tight deadlines to resolve my matter. Very happy with the quality of the advice and support received and the fairness of their rates. Hope to not require their services again, but would recommend if you do!

November 29, 2023
Unprompted review
Rated 5 out of 5 stars

BSB solicitor are one of the best in…

BSB solicitor are one of the best in the business I have been with BSB since 2012 and they always been there on time and always ready to help and all the lawyers are always very clear specially Jim he’s absolutely very clear and honest and does very very best to help you in a situation

November 29, 2023
Unprompted review
Rated 5 out of 5 stars

Outstanding service!

My mum was wrongly accused of 93 fare evasions. Jim was incredibly helpful. He was approachable, understanding, and extremely efficient in handling our case. I highly recommend this law firm.

November 17, 2023
Unprompted review
Rated 5 out of 5 stars

I recently instructed BSB for advice…

I recently instructed BSB for advice and I could not be happier with the experience. Everyone who I spoke to at the firm was extremely helpful. A special mention for Jim, who was professional, extremely knowledgable, and thoughtful throughout. His guidance was instrumental in obtaining a satisfactory outcome to my issue.

October 30, 2023
Unprompted review
Rated 5 out of 5 stars

Professional, hard-working and conscientious team…

I was a client of BSB regarding a minor charge. James was professional, responsive, and understanding. I had a lot on the line if the case went the wrong way. We decided to do appeal to the CPS that a conviction was not in the public and got the case reviewed. We were successful in this case. The prosecution decided to not proceed in this regard.

I kept the job, which I would have lost had a a full conviction, that I love.

I can honestly say this wouldn't have been the case without James's attention. I am extremely grateful to him and the team.
They are extremely hard-working and conscientious. Highly recommended.

October 25, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing!!

Great lawyers! James honestly went above and beyond for me and my family. He walked us through every step of the process and was always so easy to contact if I had any questions. I couldn’t rate him any higher. I’ll forever be grateful for all his hard work.

October 5, 2023
Unprompted review
Rated 5 out of 5 stars

Very delighted to give 5 stars for such…

Very delighted to give 5 stars for such a fantastic experience from start to finish. Thank you to all team members BSB Solicitor with special thanks to James Skelsey who were my conveyance handlers. I was kept informed throughout entire time .Team was very quick with their response at anytime by Phone and Email. All the best BSB Solicitor. Will choose again if I get another opportunity.

October 14, 2023
Unprompted review
Rated 5 out of 5 stars

I am really thankful James's support…

I am really thankful James's support and his handling of my case.

James has been really supportive in a very stressful situation for me. He explained the process with patience and sensitivity and gave me reassurance at a time when I needed it most. He won my case with expertise and confidence.

I am forever grateful to James for winning my case as any other outcome would have had a very negative impact on my future.

October 3, 2023
Unprompted review
Rated 5 out of 5 stars

Victoria at BSB Solicitors was so…

Victoria at BSB Solicitors was so helpful. She put me at ease straight away and was very efficient to build a case. We are delighted with the outcome, which is a reflection of her hard work. Could not recommend enough.

August 7, 2023
Unprompted review
Rated 5 out of 5 stars

James honestly been amazing

James from has honestly been amazing. I instructed him to represent my nephew I’ve to say he received 10/10 treatment, always able to answer all the questions, kept us updated at every stage possible. Very knowledgeable in his field. I would recommend him to anyone who is In an unfortunate situation, 100% worth the money.

October 3, 2023
Unprompted review
Rated 5 out of 5 stars

Victoria Duffy

I decided to use BSB because of Victoria Duffy. After having an initial conversation about my daughters case we both felt very comfortable with her and at ease. It also wasn’t like most of the law firms where they wanted money up front. She did an excellent job and we won our case.

August 10, 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Jim is an amazing solicitor and I would not recommend anyone more highly. He was extremely professional, whilst giving realistic expectations and achieving the best possible outcome. A very good value service.

July 10, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic Result working with Victoria Duffy

Dear All,
If you're contemplating whether to choose BSB Solicitors as your legal representation, please take a moment to consider my experience:

I had the privilege of working closely with the remarkable Victoria Duffy, and I can't express how at ease she made me feel, despite my initial nervousness. Victoria handled my case with utmost professionalism, ensuring I remained informed throughout, which made the entire process incredibly seamless.

In fact, the outcome exceeded my highest expectations – a formal warning! I'm profoundly grateful to Victoria for her dedication and the countless hours she poured into my case. My sincerest way of showing appreciation is to wholeheartedly recommend her and BSB Solicitors to others, so you can also witness her exceptional work in action.

Victoria, thank you immensely for everything.

Warmest regards,
D

September 12, 2023
Unprompted review
Rated 5 out of 5 stars

Victoria's work was flawless and exceeded expectations

I had a fare evasion case against me with SWR and Victoria handled the case superbly.

Not only were we able to secure a positive outcome for the case, but she demonstrated great professionality and responsiveness throughout the process, answering all my queries swiftly and ensuring I understood the process.

I was able to get the case withdrawn and am hugely thankful for her support throughout the case.

September 11, 2023
Unprompted review
Rated 5 out of 5 stars

Train Ticket

I was recommended BSB solicitors regarding my case with Southeastern Train Services.

My experience with BSB solicitors was exceptional from start to finish. The professionalism and dedication put towards my case was exemplary.

My solicitor Victoria was friendly, informative and timely with any questions I had regarding my case. She did everything possible to assist me with my case and provided me with up-to-date information on the progress of the case and the most likely outcome.

Most importantly, she was able to secure the outcome that was most favourable for me.

I would highly recommend BSB solicitors.

June 5, 2023
Unprompted review
Rated 5 out of 5 stars

Incredibly impressed by Victoria’s support

I was incredibly impressed by how Victoria handled my case. From my initial phone call I felt confident that she had the expertise and desire to secure the best possible outcome.
Throughout the process I was regularly kept informed of matters and reassured during what was a very stressful time. Thanks to Victoria I was able to secure the result I had hoped for.
I am hugely grateful for Victoria’s support and would highly recommend her and the firm.

August 21, 2023
Unprompted review

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