First time buyer here. I was excited to see they had some of my favorite sparkling wines I haven’t had in years. They were out of stock of one of my items and Lupe emailed me promptly to explain. She... See more
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BuyWinesOnline.com is your one-stop-shop for all online wine purchases. At BuyWinesOnline you can browse, buy, and get wine delivered all around the country.
Contact info
United States
- james@buywinesonline.com
- buywinesonline.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 46% of negative reviews
Typically replies within 24 hours
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Great wine, reasonable price, helpful staff.
We're fans of an unusual cabernet and were not only able to secure a case at a very reasonable price, but the staff further assisted by helping us designate a local store for delivery site, avoiding the risk of no adult being home on delivery. Great wine, reasonable price, helpful staff.
Hello
Hello. The service and delivery were great. The only problem I have is the wine I ordered was advertised as Apothic White Winemakers Blend, and what I received is Apothic White Original Blend.
I love the immediate responses when I…
I love the immediate responses when I need something, they’re wonderful to work with
Super Simple to order. Easy to order and delivered in a nice…
Easy to order and delivered in a nice timeframe.
Very helpful and informative
Very helpful and informative. Managed expectations clearly.
I entered the wrong delivery address on…
I entered the wrong delivery address on my order, so I immediately emailed customer service. Lupe responded right away and corrected the issue. Thank you so much!
I had a small issue with a discount and…
I had a small issue with a discount and it was resolved with no back and forth. I’m a repeat customer and this quick resolution made me feel good about buying your products and being one of your customers
Great Job!
Krista took care of our request promptly and as a true professional would. So awesome!
Dependable delivery.
Very dependable experience. My purchase arrived promptly. I cannot remain on your solicitation list however, as my Email was inundated with ads, sometimes multiple times daily.
Responsive!
Great webite. Found i what i was looking for, made my selection and hit send. Only then did i realize that my phone’s autofill submitted the wrong address. I alerted the company by email and sure enough a very thoughtful Kristina had corrected and confirmed my order. Great customer service!
Great service and delivery
They shipped quickly and efficiently
They shipped quickly and efficiently. As promised. Very happy customer. And selection is huge.
Fantastic Customer Service
The delivery status of my package wasn’t updating because FedEx failed to scan upon arrival but the representative from BuyWinesOnline.com was so very helpful and called FedEx to track down my package, even though it wasn’t their responsibility! Their customer was very responsive and helpful (unlike FedEx). I will definitely be buying from them again!
Great customer service!
There was an error with my order but Lupe contacted me and resolved it quickly, very satisfactorily, and generously.
They responded and resolved my problem…
They responded and resolved my problem immediately
I recently had a fantastic experience…
I recently had a fantastic experience shopping at BuyWinesOnline.com, and I have to give a huge shoutout to Nick for his incredible help! The website is super easy to navigate, making it simple to explore their extensive selection of wines. Nick was so knowledgeable and attentive; he answered all my questions and even offered personalized recommendations that perfectly matched my taste. It’s not every day you find such exceptional customer service online, and his passion for wine really shone through. Overall, I highly recommend BuyWinesOnline.com for anyone looking to find great wines, thanks in no small part to Nick’s outstanding support!
BuyWinesOnline.com has very poor customer service and don't honor their contract
Hello I live in CA and my girlfriend Jeri lives in Maine where I will be moving shortly. I wanted to do something nice for her so I sent her 6 bottles of her favorite CA wines since she was a little homesick for California. My contract BuyWinesOnline.com says that any friend or relative can pickup the package as long as they have a valid over 21 license identification. The shipping option that was offered was deviery to Walgreens in Pittsfield ME. She presented her valid ID and they refused to give her the pack.Then Buywinesonline.com refused to refund full price when we did not violate the contract they did.It say on the contract a friend or relative may pick it up.They caused a lot of grief and time and money
Update: They made me pay the return postage of $35
So out $97.04 -$65 I still should recieve at least $22 back
NO money Don't use them
Did not deliver as promised
Buywinesonline.com failed to deliver as it promised. No offer of refund or compensation.
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