Captain Cover Reviews 

197
TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

Renewed for another year, but had to start again, policy didn’t roll over, then direct debit was refused... final got it sorted, but then after renewing got about t 6 emails telling me my policy was r... See more

Company replied

Rated 5 out of 5 stars

I would recommend Captain Cover to all concerned or who ask me. Ihave dealt with them from just insuring my daughters phone . To also claiming for a damaged phone and the process was easy to do , the... See more

Company replied

Rated 5 out of 5 stars

Fast, reliable. Also everyone I came across was very helpful on phone or email guiding me through the process. Technicians actually email you through some of the steps to confirm state of mobile and c... See more

Company replied

Rated 5 out of 5 stars

I have used this company for over 3 years and I can say it is a very reliable company at a valuable price.

Company details

  1. Money & Insurance

Information provided by various external sources

Providing premium gadget insurance at competitive rates. We believe that buying insurance should be simple, easy, straightforward and affordable. Our wide selection of covers is designed to meet multiple needs and budgets. All claims are handled in the UK. Operations regulated by the Financial Conduct Authority. Instant quotes 24/7 available online.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

197 reviews

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4.5

All reviews

(197)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliable company

I have used this company for over 3 years and I can say it is a very reliable company at a valuable price.

May 27, 2019
Unprompted review
Rated 3 out of 5 stars

great if they hadn’t dropped covering laptops:(

Overall the company was pleasant and easy to deal with. Never had to make a claim. Only 3 stars because they have stopped insuring laptops and now I cand find anywhere to insure my laptop as it’s over 6months old and top speck. Nightmare
Just disappointed I can not continue my insurance with captain cover

March 22, 2019
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, 5* defacto rating so I know that my phone is in good hands if it ever goes wrong!

March 5, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent insurance cover

Excellent insurance cover. Fantastic customer service. I experienced problems with my GoPro. I sent it off and received a brand new one. I would highly recommend this company.

February 27, 2019
Unprompted review
Rated 1 out of 5 stars

Sadly disappointed

Very hard to get hold of anyone to discuss anything. Not made aware that cover had ended! Apparently was sent renewal reminders, but when called to ask why direct debit not taken, was told that wouldn’t offer cover for my MacBook Pro anymore. I’d suggest looking for a more established and engaging company for your insurance!

February 24, 2019
Unprompted review
Rated 5 out of 5 stars

phone

cheap price, easy to deal with

February 18, 2019
Unprompted review
Captain Cover logo

Reply from Captain Cover

Hi Emma,

Thank you for leaving your review, we appreciate your feedback and we're pleased to hear we provided a good service.

Kind regards,

Captain Cover Team

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