Always a good experience with Carpet Avenue. We've bought several carpets, all good quality and beautiful. We also had to return one some time ago, 0 hassle. This is my go-to shop for rugs.
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There was a slight issue at first, we contacted their service and they were AMAZING! So kind, offering us multiple options, all for free. Really thoughtful and caring about their customers, genuinely... See more
We are extremely satisfied with our purchase from Carpet Avenue. The quality of the carpet is excellent, and it was delivered quickly and reliably. Highly recommend their service! We zijn zeer tev... See more
I give them 4 stars because of their very prompt and friendly customer service and support. The carpet was supposed to be free of remarks, but eventually had some defects. I returned the carpet and t... See more
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Company details
Written by the company
Carpet Avenue - Handgeknoopte tapijten. Uw toegang tot het meest uitgebreide assortiment met handgemaakte tapijten. Bij Carpet Avenue willen we het breedste assortiment aan handgeknoopte tapijten tegen de beste prijzen aanbieden, op een moderne website met een gemakkelijke navigatie. We willen dat uw winkelervaring aangenaam eenvoudig, efficiënt en leuk is. Carpet Avenue – Vind hier uw tapijt!
Contact info
Bargkoppelweg 64, 22145, Hamburg, Germany
- +31 20 809 0136
- info@carpetavenue.com
- carpetavenue.nl
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Five stars because of the prompt amd…
Five stars because of the prompt amd kind service. I had questions and was helped in a lovely, friendly way.
Zeer snelle levering en communicatie
Zeer snelle levering en communicatie.
Kleed is prachtig, kleuren conform website.
I ordered a small carpet to my…
I ordered a small carpet from Carpet Avenue company to my bedroom. The carpet arrived nicely packed and on time. The carpet is beautiful and has a high quality. It's a nice addition to my bedroom.
Persian beauty's !
Great customer support & lovely authentic carpets ! Really happy with my new carpet.
Everything perfect.
Everything perfect.
Amazing range of choices and once chosen and paid for, incredibly fast delivered.
Nothing to complain about.
Very satisfied!
The carpet is exactly like the description. Very quick and efficient helpdesk.
Delivery within a few days.
This was my second order at Carpet Avenue and I highly recommend this company for its quality and service.
they are very helpful with updating the…
they are very helpful with updating the delivery process. the quality is good for the price. would recommend!!
highly recommended
The shipping was remarkably fast, and the rug was expertly packaged. It's stunning and matches the images perfectly. I cannot recommend it enough!
Excellent quality
Excellent quality, description and pictures on website corresponded to the article
Huge variety of carpets and great customer service
Via Carpetavenue I bought both prestigious carpets - like a huge Bidjar for my living room and a wonderful Bokhara 2ply for my corridor - and more simple carpets - Lori Loom, one quite marvellous actually - for the kitchen and the bedrooms. The variety of qualities and prices make their stock unbeatable. Their customer service qualifies as the best across the online commerce I know. They are fast, reliable, mannered - you name it.
Amazingly fast DHL delivery and the rug…
Amazingly fast DHL delivery and the rug looks fantastic!
Satisfied!
Photo and description matched what we received. The item was dispatched quickly so delivery time was short. Satisfied!
Perfect
The customer service was really great and personal. Got a phone call to double-check whether I was aware that I bought a fragmented piece of a carpet. Delivery was fast and the carpet is of perfect quality.
Excellent Quality and Reliable Service
We are extremely satisfied with our purchase from Carpet Avenue. The quality of the carpet is excellent, and it was delivered quickly and reliably. Highly recommend their service!
We zijn zeer tevreden met onze aankoop bij Carpet Avenue. De kwaliteit van het tapijt is uitstekend en het werd snel en betrouwbaar bezorgd. We raden hun service ten zeerste aan!
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